HVAC reviews in Spring, Texas

Technician arrived on time, very nice, thorough, inspected our a/c, added some coolant. Good professional maintenance service. We got our Trane a/c from Hal Watson maybe 10 years ago. They keep it running like new.

I highly recommend Hal Watson! I had a new AC installed by another company and unfortunately the unit was not working properly from day one. The company that installed it came out once and was not able to fix it. Although they told me it was fixed, it was not. I called a second company and they came out and told me it was installed improperly and shut off the unit because it was frozen. The next day, the second company told me that because they had not installed it, they would not touch it because of warranty issues. I called Trane directly and waited four days in July in Houston with no AC for them to escalate the matter. Finally, Trane gave me the number for Hal Watson.. Hal Watson was at my house a few hours later! Not only did they fix what was wrong, but they were friendly, professional, quick and thorough. On top of all of that, they are reasonably priced. Save yourself some time. Call Hal Watson first! They truly were a God send for me.

Hal Watson has been my ONLY shop for AC for years. The HW team always sends respectful, knowledgeable techs that truly care about your home comfort. ALWAYS willing to work with you for your repair needs. They have never disappointed us in. 12 years.

Justin and Keenan were great! Arrived on time, very professional, and were able to take care of everything.

Josh arrived on time and checked that both units were heating properly. He pointed out that our units are 17 years old and recommended that we replace them. He made the point that in 2025 a different refrigerant will be required that is not well known. I pointed out that it’s been in use in California for more than a decade. I felt like he was pushing a sale using doubt and uncertainty. No problem with pointing out the risk of old units but I’d appreciate a more objective discussion of pros and cons.

I could write a novel about Hal Watsons exemplary service and kindness . In addition to my own home , they’ve serviced my 96 year old mother’s home . The respect they treated her with we will never forget. Each time they come we get educated on the ins and outs of how to care for our system. Most recent we had ac out on a “feels like” 105 day in a neighborhood hit hard by Beryl. We just knew we would be hunting for hotels that day. They came out same day in the heat of the day and had us cooling off and re educated in minutes .
Price isn’t the highest and isn’t the lowest but the customer service is TOP NOTCH.

Our AC was out when we returned from being gone a few days. Immediately called Hal Watson and James Jones arrived the next day. He quickly diagnosed the problem and proposed a way to fix it. Replaced the blower motor and AC was back on that day! James did not try to upsell or otherwise take advantage of the situation. Truly appreciated the professional services provided! Highly recommend Hal Watson!

Hal Watson Air responded very quickly to our service issue today even though it happened at the end of the work day! We very much appreciated the great service. Additionally, they did an excellent install for us 2 years ago. The unit has exceeded our expectaions.

Great experience from an independently owned business. Why does it matter that they are independently owned? Woodlands Air, Bradbury and John Moore are all owned by a larger parent company who has different profit incentives. A service technician from a non-independently owned AC company like a John Moore is incentivized to Replace your AC unit not Repair so a conflict of interest exists. Hal Watson did a great service for me by placing repair first then replace as a last resort. From the on time appointment arrival to the care in servicing the unit to the reasonable pricing, Thomas did 5 star service. Support local business, but check to be sure they are local beyond just an old local name. Will use Hal Watson going forward!

Update 12/30/2024:
I called Hal Watson back out to help with zoning issues in my home. Thomas and Jared came out and did a fantastic job. Very friendly and professional. Thomas explained everything they were doing and answered all of my questions. Will use them again if needed!

My neighbor across the street recently used Hal Watson AC and recommended them when our AC went out. I placed a call with their answering service around 7p. By 9p we had their service tech - Jeff (maybe Justin?) - who was friendly and got right to the problem. He identified a busted capacitor right away, replaced the equipment, went over the charges with me and checked my freon levels while he was here. In and out within less than 20 min and very friendly and professional.

We hope to have AC by morning!

Technicians always show up when scheduled, if not a little early. Can’t beat that! Courteous, knowledgeable, and very upfront about everything with me. I inherited this system that was installed by them when I bought this house, but I have been very pleased with their service!

Highly Recommend!!!! We have used Hal Watson for the past 14 years. They serviced our old units, replaced all 3 units at some point, and continue to service those units. They are easy to schedule. The techs are knowledgeable and the office staff is outstanding. They go above and beyond to solve your issues. Most recently we had a blower go out on a new unit due to the hurricane. It was under warranty, but after several weeks of waiting for a new blower, Trane still couldn’t tell them when it would be available. Hal Watson went ahead and replaced the entire furnace (blower is in the furnace) to get us up and running. Trane put Hal Watson in bad a spot by not being able to provide the necessary parts for repair, but Hal Watson knew it was important to take care of their customer and took the necessary steps to do so. Thank you to all at Hal Watson for taking care of us.

Very helpful on a weekend with fast response. We had a clogged drain line that was quickly cleared. Hal Watson does our semi annual checkups but this was at our daughter’s new home so we hadn’t had them start there before this occurred. Years of experience with Hal Watson. Always top notch

I just want to say what a positive experience I had with this company. I called and within two rings, someone picked up. She took all of my information and asked me a few questions. I had a representative at my business within a few hours. He even gave me a courtesy phone call to let me know when he was 20 minutes out. A lot of people just don’t go the extra mile anymore, but Hal Watson air conditioning certainly does!

Justin from Hal Watson heating and cooling is a remarkable tech and young man. He is very knowledgeable and so pleasant to work with. Justin has helped me with my heating and cooling needs for many years. He is dependable and always gives me a solution I can live with. Can't say enough good things about Hal Watson and Justin!!

As always Hal Watson’s tech was professional, personable and efficient. He gave an honest suggestion about my furnace. Hal Watson installed my unit when we purchased our home and has been taking good care of it ever since.

I wanted to take a moment to extend my heartfelt thanks to the tremendous job Tom consistently does in servicing our A/C system. His expertise, attention to detail, and unwavering commitment to ensuring our comfort have not gone unnoticed.
It's rare to find someone as reliable and proficient as Tom, and I deeply appreciate the peace of mind he brings us, knowing that my system is in such capable hands.
Thank you also to Vickie who is so courteous, understanding and kind for recognizing the urgency when I call to request service. She'll make sure to send Tom the same day. I am so grateful to her.

Hal Watson Air Condition Company provided excellent service when my AC stopped blowing cold air. The tech was friendly and quick. He explained the issue and got things running again. I appreciated that possible costs were presented up front and the courtesy call to let me know they were in the way. Amazing service!!

Been using Hal Watson for years to maintain our air conditioning and heating systems. They have been excellent. Their service technicians arrive on time and are first rate. They have 24 hour emergency service which is very important when a problem occurs during an offer hour. They run an first rate operation.

Jason did a great job and was very courteous, punctual and did quick repairs. He replaced a Honeywell duct dampener. My only concern was value. We have a maintenance contract so only cost was for the part. The exact part online was less than $200 but Hal Watson charged me a little over $400 including tax. A 100% mark-up on the part seems excessive to me.

We have always been happy with the service that we’ve received from Watson air conditioning company. They are very knowledgeable, helpful and friendly. They always arrive on time and is very thorough. I will definitely recommend them to anyone that is I need of service on their furnace.