HVAC reviews in Spring, Texas

Initially I was impressed with the two technicians that showed up. This was a warranty claim through Landmark Home Warranty. Dr. Rescue never sent their report to Landmark and wouldn't return calls from Landmark or myself.

The technician claims that we needed Freon in our ac unit which is a closed system but said there was no leak in our unit. Charged us almost $500.00. I think they just wanted our money because we use Landmark Home Warranty and the service call would only pay $75.00. With all the heat we’ve been having, I believe it was just the capacitor which we’ve had to have replaced before.

***I am editing my previous review. The technician who serviced our ac unit contacted me today. We spoke about my concerns, and he was quite gracious in his explanations. He clarified that there was actually a leak and that he did put a stop leak ingredient as well as freon in our unit. It was not a capacitor as I had thought. I want to give a shout out thank you to this gentleman for following up with my concern. I am truly grateful for the time he took to reach out to me to ensure great customer satisfaction. I know it is hot outside when he and other technicians are working on our equipment. Mr. K, thank you!

Dr. Rescue saved the day! After dealing with the mess left by EMS Home Services, we were skeptical about finding a competent company to repair the issues with our air handler. Dr. Rescue exceeded all expectations.

The technician arrived on time, which was a relief, and it was immediately clear that he was highly skilled and experienced. He diagnosed the problem within seconds—a stark contrast to the endless back-and-forth we’d dealt with before. The system was reconnected, reprogrammed, and tested thoroughly, all within minutes.

What really stood out was the technician’s professionalism and thoroughness. Not only did he ensure the system was working perfectly, but he also took the time to explain how to get it running optimally moving forward.

Thanks to Dr. Rescue, our system is now functioning flawlessly. I highly recommend this company to anyone in need of reliable and efficient HVAC services. They truly live up to their name—rescuing us from a nightmare situation!

You can’t reach any one on the phone. The number has no company name and goes to voice mail. You leave a message and no one returns your calls. This company was booked thru our home warranty. Scheduled this past Monday 8-12. No one showed up. I texted the number that sent the appt at 1 asking for update they said tech was stuck on job. At 3 asked to reschedule we did for today again 8-12. It’s 1:30 no show and still have not heard from anyone.

I was connected to this company through my home warranty and they were very nonresponsive. You cannot reach their office by phone. You can only leave a VM and they do not call you back. They showed up 2 1/2 hours late for the appointment and as of this review, we have yet to hear from them about resolving our water heater problem. I would not recommend this company.

Do not waste your time with Dr. Rescue. They were sent out through Landmark Home Warranty. Their assessment of my upstairs a/c unit was that it needed to be replaced with an out of pocket expense of over $6,800.00. After the assessment, they failed to answer the phone or respond to any emails from me and Landmark Home Warranty. I had a different a/c company through Landmark Home Warranty come out and repair my unit for $195.00.
My initial.problem started in early October and we suffered without a/c upstairs until today. Do yourself a favor and pass on this company. You will save yourself a lot of lost time and aggravation.

I was connected to this company through my landlords home warranty and they are very non responsive. You cannot reach their office by phone. You can only leave a VM and they do not call you back. I have left at least three VM in the past 4 days and nothing.... I hate to give a bad review without the service appointment even happening. I hope this review catches somebody's attention and they finally call me to set up the service call. I will be happy to update my review once completed.... Service request: 3251673

Always on time and with a fix.

Courteous, Knowledgeable, On Time & Friendly, Definitely Would Recommend There Service.

Awesome job. Was able to take care of my hearer problem immediately. Very reasonably priced!

Trustworthy, punctual, professional, and great communication. Highly recommend.

I've been dealing with A-1 over the last week, Zero complaints. Friendly and professional. The kind of guy you want working on your house.

Super happy with the job Michael did! They came in a timely manner and was reasonably priced!

Michael and his team are wonderful and extremely knowledgeable.

We have used A1 air for over 20 years. The service and quality of company has always been great. Reasonably priced and financing is also available.

My a/c suddenly stopped cooling my house properly raising the temperature to 80 degrees. I called them to make an appointment to come out and diagnose the issue. They came on time and fixed my a/c the same day. Great customer service and extremely knowledgeable. Thanks again guys!

It’s never a good thing to have your A/C go out in July. Especially not in Texas! It was nearing 90 degrees inside my house. A-1 Air Control came out in a flash. They had me up and running in no time. Thorough. Professional. Affordable. I will definitely be calling on these guys again for any future needs!

Great service! I've used them a few times now. They always come out quickly, are super friendly, and fair. Definitely recommend for quality AC work.

Excellent, actually impeccable customer service. Immediately returned my call, promptly found a convenient time, informed me 40 min before arrival. Arrived on time, extremely courteous, knowledgeable and effective. This complete suggests it is reflective of the company's culture and management. Well done A1, keep it up.

Bottom AC unit stopped working and they were able to get out next day and get it fixed quickly. They even checked and found out my drain line was stopped up for or other system and blew it out for me. Provided great service and were very trustworthy. Will definitely call them for any AC needs.

I had them come out to my current house in Northampton and my old house all the way up in Montgomery that was for sale and he was amazing at both. I was impressed with their knowledgeable, work ethic, and price. I recommend them for all your HVAC needs.