HVAC reviews in Spring, Texas

I can always count on Majestic to take care of my HVAC issues quickly. They always make me feel like I am a priority.

Matthew was very polite and knowledgeable! Fixed all of our A/C issues, answered any questions, and had great recommendations. I don’t suspect we will have a need for him to come back out, but if so, we will definitely be requesting him personally! Thanks Matthew!

Had an A/C issue in the attic with clogged main line and lot of water leaking in bathroom downstairs stairs, was hard to get to in the attic but the guy that came did a great job and all working now. Would definitely recommend.
BT

We had our AC serviced and the technician was very helpful and answered all my questions. I would definitely call they again and I signed up for biannual visits.

My technician Erik was outstanding! He quickly diagnosed the problem and made all necessary arrangements to have the needed repairs completed in a timely manner! Thanks Erik!

Thank you so much Majestic air conditioning for sending Jacob your amazing technician out to service my home and let me know what my options were to get my AC back up and running even showing me where everything was located at he went above and beyond what I thought a technician would do! From the moment he walked in and I told him what the issue was. He knew exactly how to solve it.

I recently had the pleasure of having Aaron service my split A/C units, and I couldn’t be more satisfied with the experience. He was punctual, professional, and extremely knowledgeable. From the moment he arrived, Aaron took the time to explain what needed to be done and answered all of my questions with patience and clarity.

He was thorough in his inspection and cleaning, and he made sure everything was running smoothly before he left. I especially appreciated his attention to detail and how he left the work area clean and tidy.

It's clear that Aaron takes pride in his work and cares about delivering quality service. I’ll definitely be calling him again for future maintenance and wouldn’t hesitate to recommend him to anyone needing HVAC service.

Thanks, Aaron!

Great company that showed up next day and fixed our problems for a reasonable price. The technician was professional and cleaned up after himself. Highly recommended them.

The moment I called the staff was friendly and accommodating. I made an appointment for maintenance/repairs and they called and actually were able to get me in sooner which was great. Henry was the service tech and was very knowledgeable and patient with me and the system in my home. He was able to service my system, replace worn out parts, and even repair my current system to prevent future complications. Definitely recommend this company.

They are fantastic, the technician Aaron are did a great job and very kind and nice also very honest , you can tell they are not trying to rip you off, they resolve the problem very quickly and doing a 120% job for the service ! I am highly recommend this company for everyone!!!!! So lucky to have them fixed my AC!!!! I am very happy and had great experience!!!!

We received 3 quotes from 3 different companies for 3 different AC/Furnace installations (full AC swap) and Majestic offered competitive pricing for one of the top brands (Trane) available to residential consumers. Prior to and after installation Dustin was very communicative and responsive to questions/concerns. The men arrived on site Friday morning at 9AM and the job was completed by around 2:30-3PM. they removed my old AC/Furnace and installed the other with little to no mess and were very considerate of the walls and floors. During the installation Dustin remained my point of contact for any questions/concerns and upon completion of the system he arrived to provide a tutorial of the new system.

Later that night I noticed one of the areas within one of the zones was flip flopped. An area downstairs was being controlled by the thermostat upstairs and vice versa. I notified Dustin right away and by the next day (Saturday) I had an on-call tech out to investigate the issue. within 30 minutes he had the problem fixed and the system was running as it should. He was very polite and prompt. So far I am thoroughly impressed, but only time will tell . For now I stand firm on 5 stars and will update this review accordingly as I utilize them for bi annual maintenance and any concerns moving forward with the system. As far as customer service and quality of work go, I can say CS is top notch and I will let you judge the work yourself as I am adding pics of the completed install.

EDIT (7/11/19): experiencing issues with the system. Lowering my review to 3 stars until issues are resolved. Spent weeks emailing someone who apparently no longer works for the company but the email Account still works. Comms have been kept up but I do not detect a sense of urgency at this point. I'm having to contact Debbie twice and call for answers. Tech arrived today stating the system has been repaired and the installers wired the thermostats wrong and configured the system zoning incorrectly. I have invoices to prove this. Tech did not fix the issue yet. System still struggling to keep my home cool. My previous unit was a 7 seer and before it died on me, it did a much better job. I want to give them 5 stars, believe me, but until my issues are resolved, they will remain at 3. If my issues continue and the attention to detail remains sub par, I will update this review to 1 star. Fingers crossed. I really want to resolve this and be done with it.

EDIT (7/12/19): I'm raising this one star as they have been actively trying to resolve all issues and seem to truly care about customer service post installation. There's still some minor work left to be done and I will update accordingly, but they are moving towards resolving all outstanding issues at this point.

EDIT (8/15/19): lowering my review again as I still have not received a response or follow up from the owner or technician. Tech was made aware of a bad "bearing stop" in the outside unit during last visit. Stated I would receive a callback from trane (not sure why it would be Trane). No callback from anyone. I will have to call again as the grinding has worsened and I fear this will negatively impact the unit going forward.

EDIT: (8/20/19): had a tech out on 8/15/19 that argued there's nothing they can do about the grinding noise coming from the trane unit outside. I'm convinced my experience with majestic will not improve and I will no longer be using them nor would I suggest them for any ac needs. Ac installed in March of 2019 and I'm still having issues after just 6 months. Was supposed to get a call from them regarding the issue and again no call back. This company with their fancy notification settings is about all it is; fancy notification of when a combative technician will arrive to repair nothing. If and when I have any success with this company, I will update my review and hopefully add back some credibility.

EDIT (8/23/19): looks like they are addressing my issues. I do want to give them a good review but results remain to be seen. I will update accordingly.

Majestic - Juan arrived timely on the same day of my initial call. He explained my system issues and provided a on the spot repair quote.

Excellent service! Ismael arrived on time, was professional, and explained everything clearly during the AC maintenance check. He was thorough, efficient, and made sure everything was running smoothly before leaving. I appreciate the attention to detail and friendly attitude—highly recommend this Majestic A/C for reliable AC service!

Great company! From top down.

Loved dealing with Ms.Sherry on the phone. She was super helpful and informative.

Aaron was an absolute unit of a technician and he was extremely knowledgeable. I am very impressed with this business.

Hope you guys have a blessed year!

We had a wondeful experience with Majestic installing our new units. David came out & gave us multiple options & thoroughly explained each one. On the days of install the guys that came were all very polite, friendly, respected our home & cleaned up any small messes that were made during installation. They were finished with the job very quickly & then David followed up again. We appreciate everyone & will highly recommend this company to anyone needing AC units or repair.

Matthew was very professional. He located the problem quickly then repaired with prestaged parts from his truck. He showed me the broken part that he replaced, too. Had me back up & running within a couple of hours. All this 2 days before Christmas! Thank you!

I have been a member of Majestic AC for a couple of years now and that was one great decision that I made. Since then Majestic routinely doing the maintenance every six months and they put an end to my past AC horror for good. They have the best technicians in their staff, skilled, experienced and polite. Their prices are fair and honest, and much better than previous companies I experienced with. The front office ladies are friendly, professional and they really care to schedule you a technician promptly.
I honestly recommend Majestic AC to anyone.
Michael

Matthew was a very courteous, conscientious Repair Technician who took time to check everything on the heating unit and to install and teach me how to operate the Eco Thermostat. Thank you Matthew for a job well done. I will be asking for you next time my unit is due for maintenance. Thank you Majestic A/C for running a top notch company.

Majestic and their staff are great to deal with. Professional, friendly, and very knowledgeable at what they do. Thanks again for keeping my equipment running optimally. 🙏🏽🦾

Can't say enough nice about this company. We had a case where there was a communication breakdown. When the Owner learned of the problem he called me immediately and went over and above to make things right. We are all human, errors in communication happen. What matters is owning the mistake and making it right. This company did just that, they owned the mistake and went way past just apologizing, they helped me right a problem another company left me with. I am sticking with Majestic as my go-to A/C & Heating company. The owner was gracious, kind and everything we as consumers would hope to find. I see in them something sorely missing in this world, that being high morality, dedication, honesty and dependability. Thank You Majestic!!!!

Contacted Majestic to warrant my new AC unit & my split unit. Their customer service was perfect & seamless. Price to cover everything was very reasonable in my opinion. Hopefully I won't have yo use it anytime soon 😁