HVAC reviews in Spring, Texas

I could tell from the initial phone call this experience was going to be a smooth one. I had booked an appointment through the online portal however the allotted time came and went. So I called them up and the young lady Charlie was so pleasant and after hearing a little of my issue she explained that after hour requests don’t carry over and she was able to get me an appointment that day. She set up the appointment but also stated if someone could get there earlier they would. After having no AC for almost a month this was a blessing.

Jacob arrived and explained what he was going to do. He did all the things and was extremely thorough. Before giving me an absolute definitive answer he verified with tech support. After eje gave me the nitty gritty of my situation he called Alex to come in and build me a quoted for a new unit.

It’s sounds simple but what Charlie, Jacob and Alex did really helped ease my mind. I had been dealing with a shady hvac company for about 3 weeks. They left me with a couple window units and an appointment to get a new unit installed on Tuesday and some other extras.

I have lived in this house in the woodlands for 23 years and I would hands down recommend them to service your AC.

**I will post an update after the system is installed**

I think ASAP is a first-class operation. I had trouble with my air conditioner and I contacted Zachary because I know him and his family, and I trust him. He helped me decide that I was dealing with a serious issue and recommended I contact the office to get in touch with the residential division. They sent Alex, and after some testing he confirmed that my system was going to be too expensive to repair because it was so old that it used R-22 refrigerant that has been banned for import and consequently has gone up in price to unbelievable levels. Alex was great, and after more poking around my wife and I decided to replace the entire system. In two days they sent out Nathan and Kirk to remove the old system and install the new one. This took several days but we were well taken care of because Alex left us with three window units to keep us cool. Jake came and helped one day, and Kirk came back to help Nathan finish up the work. It turned out that the entire duct system had never been sized correctly and had not been properly sealed at the connections. All of these employees at ASAP-HVAC are very talented, and trustworthy. After the job was completed they sent me pictures of the before and after, and the difference is remarkable. The air conditioner doesn't have to run nearly as long now and I am looking forward to the electric bill for a change.

If you’re looking for someone who actually shows up, does what he says, and takes pride in his work—Jared Crye is your guy. I’ve had the chance to get to know the man behind ASAP HVAC, and he’s a man with intention and a man on a mission.

The name says it all—ASAP HVAC. Fast, reliable, and done right. Hard to beat that. Highly recommend Jared and his team.

I had an excellent experience with ASAP HVAC! From the very beginning, they were responsive right away, which really stood out compared to other companies I contacted. They got back to me promptly, scheduled service quickly, and kept great communication throughout the entire process.

A special shoutout to Alex Rivera, who was an outstanding salesman—professional, knowledgeable, and genuinely focused on helping me find the best solution for my home. He clearly explained all my options, answered every question, and made the whole process easy and stress-free.

The installation team was just as impressive—efficient, courteous, and detail-oriented. The entire job was done on time and with great care.

I highly recommend ASAP HVAC to anyone looking for reliable, responsive, and professional service. They truly go above and beyond for their customers!

Great experience. Matt came out to install my soft start on my condenser and was courteous and professional. Afterwards, I had some questions about my ac vents and he even took my son’s ac vent cover off and inspected the ducts. He didn’t have to do this since it wasn’t part of the initial job but he went above and beyond since I had asked. He was patient and answered all my questions and I never felt like I was hurried. I will be using them going forward for any AC needs.

My air conditioning stopped working on a Sunday! I didnt think I would be able to get anyone to to answer the phone or make a service call on a Sunday but thankfully I called ASAP HVAC. I didn't get the lady's name that answered the phone but she was caring and reassuring someone will be out to help me. Matt arrived at my house and checked everything out then explained in detail what was wrong and my options. I was not pressured into making any decision I was simply told the TRUTH and given different options. My options was to go with a new unit. Let's not forget this was Sunday and it was between 8pm-9pm and Matt conducted himself in a professional manner and took his time explaining everything. The next day Alex came and once again I was surprised with the TRUTHFULNESS and professionalism he gave. Alex explained everything in detailed and gave me different options. Alex even offered to help put my window units in for me. This kind of work ETHIC is rare now days and this company needs to hold on to these workers. Thank you!

George was efficient, courteous, informative, and professional. He provided the planned service and let me know what else I could do to keep the system running at optimum level. I appreciated the options given without feeling pressured.

Amazing service from a true professional. My experience with Morrow started with a phone call to schedule a service call on my AC unit.
Shortly thereafter I recieved both an email and a text telling me who my technician was and when he would be here (with his picture and a short bio).
When Caleb arrived he was a true professional who answered my questions, put me at ease and gave me options.
He obviously knew his trade. I would recommend Morrow Mechanical and Mr. Caleb Bounds to my friends and neighbors.

Drake was very professional and friendly. He explained everything he was going to do and did it in a timely manner. I am very pleased with his work and would highly recommend him and Morrow for any work you might need done on your AC.

We always loved the ads we heard on the radio Morrow and would chuckle each time. So, when we needed our two systems at our home fixed, we gave them a call.

Our technician Eric was on time and the call center and Eric were in constant communication. Eric could not address the issues in our attic but was back at it the next day. I started to feel the cool air flowing and tears flowed.

Eric reviewed all our options to maintain the units and keep his efforts functioning for years to come. The best part about the maintenance option was Morrow will be doing all the follow-up's, I don't have to remember anything!

Thank you, Morrow, for assigning Eric to our location and a shoutout to your call center staff too!

Morrow is a great value. I purchased a new unit 2 years ago and it is still working like a new one. I had annual maintenance done recently and the tech was very knowledgeable and solved an unrelated problem for me while he was on the call.

Morrow Mechanical is a fantastic HVAC company! They are honest, reliable and DO what they say they're going to do! I needed a complete system update and (while not cheap) it has been very reliable. After three years of flawless operation my AC would not cool.
We've had a bunch of thunderstorms in the area and my condenser fan motor fried! One of Marrow's technicians (Tyler
Aitken) came out and diagnosed the problem in a matter of minutes. Ran to acquire the motor and had that "bad-boy" installed in a matter of 30 minutes! Quality, Efficiency and able to communicate the possible courses of action.
The Company Rocks! The technicians rock! The installers rock! What more could you ask for? I'm not kidding if this was a publicly traded company on the stock market, I'd own stock!
Folks you get what you pay for!

Both technicians did an outstanding job of solving my issue. Timely, communication was great and price was reasonable. I was back online with cool air with a few hours. Thank you!

Introduced himself and extended hand for hand shack. Nicely dressed in uniform. Soft spoken. Took care of inspection and cleaning very well. Would have him out again next year!

George Beck of Morrow Mechanical serviced my air conditioner system. He was very thorough and explained everything.

Moral mechanical was extremely amazing. I made the appointment early in the morning and they came in the evening when I got home from work and got it fixed the same day. They are just absolutely friendly. They do not try to charge you more than you should be charged and I would recommend them to anyone that I know. They're just awesome!

Drake our technician arrived on time and was very informative about our system. He also gave us some options that we will consider. Overall a great service!

We will be suing this company they will not respond to us. We had a duct cleaning done with them we have an email from Russell admitting fault and then refunding us. Now we have mold and a $20,000 bill. So I will be suing as I have been calling for a week.

I walked in and was greeted at the window by Sarah ( Customer service Manager), she was so sweet and kind. She answered my questions professionally and concisely.

The technician was great and answered our questions very great courtesy. However the price for the service was very high and the part replaced was under warranty. The time to service the unit wasn't that long. I was shocked when I was told the price.

I am selling my house and had Mike Berry check out my 9 year old unit. I decided to replace the motor on the outside unit because in Mike's professional opinion it would probably go out in the next year or so. He was very honest with several options for me to choose from. I highly recommend Morrow Mechanical and ask for Mike Berry!