Reviews of local pros in Spring, Texas

I called for service for my A/C unit, and I received the technician, Justin. If you need a good knowledgeable technician I recommend him. Very helpful and gave me good tips in keeping my A/C running smoothly and clean.

MJS Mechanical has always been fair and reliable. They have always been helpful in figuring out how I could get a more cost effective solution.
Recently, the even came out at the end of the day on a Friday evening so that we wouldn’t have to deal with no AC over the weekend.
Highly recommended!

UPDATE:

The supervisor called me personally after my initial review to express his unappreciation of my post. Everything I expressed still holds true, but we did move forward with a new scheduled appointment. Justin and his son arrived during the window and diagnosed the issue of a blown fuse due to spotty wiring. I just had my thermostat replaced 2 weeks prior by MJS and it appeared to be related to the original issue. Justin cleaned up the wires and replaced the thermostat with a smart thermostat that I purchased. He also checked the outside line to ensure there wasn't any issues there and even installed a surge protector on my unit for reassurance for an extra fee of course. As of now my issues appear to be resolved and I'm hoping for good this time.

ORIGINAL:

I opened a work order with my home warranty company on 12/23. I get a call on 12/24 stating they have availability that afternoon on 12/24 and someone would contact me 30 mins prior to coming out. Well, no one contacted me. Then they lie to my home warranty company and say I was unavailable. The only thing I was doing on Christmas Eve was sweating in a hot house with my family waiting on your call! The day after Christmas I attempt to call MJS directly and I can't even get to voicemail. My home warranty company calls and they experience the same but indicate they have emailed them. It's 12/27 and my unit is still down and my appointment has yet to be fulfilled. Happy Holidays 🙃

Update:
Shortly after posting the original review, I received a phone call saying the tech is on the way, 15 min away. And then a phone call from the owner confirming I'd received a call saying someone was coming. Not thrilled with the tone of the conversation, but they did show up. Troubleshooting currently in progress ... I'll let you know how it goes.

So far, service sucks!! Contacted thru home warranty, $125 service call already paid for. They had an opening for this afternoon, 1-6pm, so I took it. I called before 5pm to confirm they were still coming, and if I took a quick job 30 min away, returning within an hour, I wouldn't miss them. He said I was fine, they were running behind but still coming. It's now almost 7:30pm. I've been here waiting since about 5:45. They aren't answering the phone and have received no further communication. Im not happy, I could've called someone else if you would've just said you couldn't make it from the get-go. Pissed I'm stuck in a hot house all weekend now.

Great job start to finish. Contacted Wade that afternoon and my unit was replaced that night. Jose did a thorough job with the installation. All around great experience with MJS. If the need arises I won't hesitate to use them again.

Excellent service. Response time was incredible. Assessing the issue with my AC unit, ordering the parts, and completing the repairs/installation took less than 24 hours. Justin also gave me some excellent tips on some routine maintenance that I can easily perform.

Impressive service, accommodated our schedule. Britney at the front office and Justin (tech) were great to work with. Thanks guys and keep up the great work.

Justin was at my home the next day from my Service Request. He asked questions to thoroughly understand the issue and performed his diagnostics, all while explaining to me his thought process. Problem identified and SOLVED. A Great Experience - I highly recommend MJS and Justin. Thanks. Steve

Nate from MJS came to repair my downstairs AC and found the issue right away (bad contactor). Since the outside units were new, we speculated on the root cause for the bad contactor. The thought was that it could be the float switch on the primary drain line cutting on and off making the contactor wear prematurely. After that discussion, Nate offered to clean out the drain line which was full of gunk indicating that it was indeed highly likely to have contributed to the contactor going bad. He did the right thing to address the problem completely and for that, MJS will get my business again going forward. Thank you!

I used this company through my home warranty Larry came to my house and check out the leak on my furnace told me if I noticed the leak again to give them a call back no problem. A couple days goes by and noticed the leak is back called the office for another visit and Justin came to my house and was a little confused why Larry wasn’t called back out to my house. After Justin doing his look around the furnace and and I’m guess his manager completed a report and sent it to my warranty coming stating the damage from neglect! It’s crazy how Larry came and didn’t say one thing about neglect and that he was just going to inform his manager about the issue I was having! I’m just don’t understand I would think of a customer is having issues and was sent from a warranty company MJS would do the right thing to get issue fixed but guess that’s why I’m not in the business to understand this. If any warranty company refers this company to you ask for someone else! They also stated to my warranty company I had a dirty pan under the furnace I’m guessing they didn’t see the pan was just there to catch the WATER SO ITS NOT DRIPPING EVERYWHERE

Put a request in through my Home Warranty company and they assigned MJS. Justin showed up and was outstanding from beginning to end. He talked me through everything and explained to me why another company, just the day before, provided terrible advice and didn't do what they should have done. Kudos to this company and especially Justin.

The guys was great they came in and got the job done very clean and kind very helpful to all questions that my wife I I had

Very responsable and knowledgeable. 100% recommended!

The owner is great and listens and works until the job is completed. Excellent service!

Air United Mechanical was there within 24 hours and solved my air-condition problem within 30 minutes. Thank You

Great service!!! The owner is very knowledgeable and hands on.Always had the right solutions. Very responsive too.

This company is very professional and exceptional service! I will definitely use them again and recommend them to everyone!

I called a a/c company out to fix my air conditioner and they told me i needed a new unit but i wanted a second opinion so i called these guys and guess what they had my a/c blowing in about a hours time. 5 Stars

I will definitely refer Air United Mechanical to my friends and family thanks to Cedrick the entertainers great customer service. He was 100% professional.

Amanda and Jordan were more than wonderful! Service with a smile and very informative! Would definitely recommend this company to friends and family!!! Very happy with the results!

I was very surprised w/ the prompt and professional service. I will use Air United for all my HVAC repairs. My HVAC tech Cedric was very knowledgeable.