Reviews of local pros in Spring, Texas

Amanda is amazing in communicating with me with such grace and kindness from her office. She dispatched Eric to come out to give me a second opinion on an estimate I received from another company the day before. That company was scamming me and Eric checked what that company said was wrong. Nothing about what they said was true. Eric saved me over $1,530. He is my hero. I will only use this company from now on. They're honest and not just out for the money. I trust them and thank Eric for saving me so much money with his knowledge and honesty, and kindness.

Originally used them as part of our Home Warranty but we also decided to buy their maintenance package on their recommendation. Eric Harper came out for A/C Maintenance a few months ago and originally stated everything was fine despite me stating it was not cooling properly in different rooms. He explained that's how the air ducts were built. Obviously felt like a curious explanation since I didn't have cooling issues prior. He took a second look and stated 1 air damper motor was not working properly and recommended it'd be replaced for ~$600. Air Damper motors cost nowhere this much, and I get labor costs, that's fine we went w/ them to get it replaced. Eric came back , replaced it in ~10 minutes, didn't say much of anything and left. No big deal, things appear to be working again. Two months later our AC is not heating and cooling properly again.

Decided to go w/ our original builder's AC Company since our warranty and maintenance package w/ Douglas had expired. Original builder told me the motor's wiring was not done properly, and it appears 2 other damper motors are not working. I doubt the other 2 coincidentally stopped working as soon as Douglas left. Douglas had also replaced our coils a few years back and was working fine, but the original builder told me they just left open pipes lying in our attic. He said he gets why they did it to replace the coils, but they should still replace it back. Appears like shoddy, lazy work all around, would definitely not go back to them for AC repairs.

Our HVAC system went completely out and was causing us an electric bill of $1,000. I called Douglas Mechanical and explained what was going on and they came out and gave us a quote quickly. They sent us several different options to pick from. When we picked one out they walked us through the installation process, came out and check to make sure it was working correctly and when they forgot the power surge they quickly came out and installed them. The staff in the office that answers the phone are very polite and knowledgeable. I would recommend them over and over hands down.

MJS was assigned to us through American Home Shield and what a great experience MJS was (not so much with AHS).

Our AC went out on a Monday evening. MJS was scheduled for a time window on Tuesday, in which they kept their word.

Wade walked me through the process to f what was wrong and what could be done. One thing led to another and I had a new unit installed by Tuesday evening.

Wade and his team were a pleasure to deal with and I highly recommend. They are good people.

My A/C went out on the hottest day of the year, go figure! I was referred to MJS by a relative and called them that night and left a VM. To my surprise, the next day early morning I got a call back from Wayne! He told me he would be out to inspect my AC that morning and he did not disappoint. After inspecting my unit he got his crew out that day to make the repairs to get my system up and running! MJS even went as far as to help my family out with some HVAC issues we were having! Now my Unit is working and my AC is blowing cold! My house is freezing and I couldn't be happier.

AHS assigned this company to me. They were prompt regarding their arrival. Once Jason arrived he did not have a MASK on as he walked into my home,, i guess the company doesn't have a COVID-19 policy.. He act as if he did want to service me. He came in asking me what was wrong.
Telling me what the warranty company does not cover.
He replaced my thermostat in which he said was junk(Nest Thermostat E) with some Honeywell T-4, but he was taking my junk thermostat with him. Maybe I wasn't the customer he wanted to service. AHS has called MJS several times but no return call. He even put the incorrect dated on the service receipt 09/30/2020

MJS saved us again! On Tuesday afternoon our AC started shorting after a power surge, I called the company I had used for years, MJS, Talked to Wade Anderson about our problem he said can be there in about 30 minutes. He arrived started to check our system found out we burned out a capacitor he replaced it and we were cooled again I am so relieved & grateful to have a company i can depend on. Everybody at MJS has always been professional and dedicated to solve our a/c problems over the years. I highly recommend MJS to anyone that needs a/c services
Grateful customer randy hall

MJ's was called out through my home warranty company. I wasn't really expecting anything to be covered through the warranty as is usually the case but experience with the tech was terrible and he was wrong/lazy. Mechanic jumped immediately to a bad king valve after about 3 minutes of looking at where a leak was. He quoted 1-2 weeks to get the part and +/ $1,500 to repair; also tried to push a new condenser all together for $5,000. When diagnosing, I was with him the entire time and asked how he knew the leak was at the valve and the valve was actually bad without verifying through a simple leak detection (his reply was "I call it as I see it") and he raised his voice and refused to go through further diagnostics and told me I could call someone else if I wanted to go through that. He left and I gladly called out Spring Branch A/C who was great to work with. They actually put a test on the condenser line (imagine that..., to identify the location of the leak) and found the valve had no issues and it was just a small leak on the weld. A small sawdering job and 30 minutes later I had a good test on the line and was filled back up w/ refrigerant for $700. I am glad I questioned the MJ tech and did not let him bully him into a more expensive repair. Will not be recommending MJ's Mechanical Services to anyone as the tech was lazy and did not want to do the proper diagnostics and yelled at me when asking technical questions to insure I was going to get a proper repair. If you have them through American Home Shield and they are the callout- do yourself a favor and request someone else

I can't honestly say enough good things about MJS Mechanical services and particularly the technician JB. They were tasked with a job of providing a second opinion on a problem with my air conditioning after having Air Dystany come out first. Without going into great detail, I was advised by Air Dynasty that I would need a new condensor on a five year old Trane unit, saying it was broke and unrepairable and parts unavailable.. Seemed incorrect since my unit is only 5 years old and was cooling fine and working, it just wouldn't turn off. I checked by calling Trane and found they still sell my unit and parts. Thus second opinion. MJS and BJ to the rescue. BJ had me walk the whole system off with him and explained in detail what he was checking, what one would expect each component to do and found no problem with any part of my system. He explained there is a cut off switch that can get stuck but it was working as it should currently. I asked if I should just go ahead and replace it and he said honestly he saw no current need. But if the issue reoccurred to call them directly within 30 days and he could recheck and replace if needed. He walked me throigh the thermostat programming and explained if someone turned the temp down really low and pressed hold it could stay on constantly. ( if it's that, I need to talk to my kids)

BJ And MJS Mechanical saved me alot of money on something we never should have been recommended to be replace by another company.

Again, highly recommend the use of MJS Mechanical.

Great diagnosis experience with Larry. Prompt, patient, professional, and honest; something severely lacking in the service industry as of late.
Will update this review after the service has been completed, but note that Larry has given a great first impression for MJS.

A technician (Jason Williams) came out to inspect our duct work for our home warranty. He was very unprofessional and seemed as though he did not want to be here. He spent a few minutes in our attic to do his "inspection". We had to encourage him to take a single photo for his report. We had to provide him with photos that we took of the damage inside our duct work. We got a message back from our warranty company saying that the inspection showed no mechanical damage. He literally did nothing while he was here. He was a lazy employee who made us not receive coverage from our warranty. Plus it cost $75 for him come. Very frustrating.

I would highly recommend MJS for your a/c repairs. The owner really handled our issue with first class service and earned a new customer for life. I greatly appreciate companies that take the extra steps to do a good job for their customers and earn my trust. Do yourself a favor and give them a chance. If you have any issues they will work hard to correct the problem and make sure you are happy with their work.

Service through OneGuard was as expected. Not good and frankly dishonest. Charged two trip fees even when OneGuard said that didn’t need to be done. Took 5 days from when I called for them to make it to house. The service tech then blamed every and all issues including a freon leak on dirty filters. In short they look for any reason to not service these home warranty accounts. Also the tech said one thing to me and on paperwork and then told a different story back at office. I would suggest you look elsewhere than this company. You’ll quickly learn these companies agree to under market pricing for home warranty companies so they do whatever they can to make up for their bad contract. The good news I had already called out a reputable company who fixed the leak and had me up and running in 2 hours.

I highly recommend this company! 5 stars! They operate in true integrity and honesty to each of their customers. They saved my family thousandss of dollars by just replacing what needed to be replaced! If you're looking for the type of services MSJ offers, go with them if you want to be treated right!

Justin was very knowledgeable and professional. He answered all of my questions. I was very pleased that my air conditioning was replaced the very next day with a new and more efficient unit. I would definitely recommend this company.

Wade was extremely helpful and I never felt any pressure to make a decision. He explained all of our options and offered different financial options. We kept having issues with both of our systems and each time I called him he was always available and ready to help. Ultimately after the last issue we pulled the trigger and 2 days later his guys were there to pull out and replace everything. They made quick work of it and the system looks great. I appreciate the honesty and helpfulness he provided.
-Cody

MJM Mechanical Services was quick to help us out when our AC broke down. They installed a new unit in our home that works perfectly. We are grateful for the fast and excellent job. They’ve helped us to stay cool. Thank you.

Update: the owner of MJS called me back the following morning to follow up with me. After discussing the previous day’s events, he apologized and rectified the situation. Customer service is extremely important and MJS did their part to make this situation right.

My A/C started blowing hot air a few nights ago. I placed a service request with AHS (the warranty service that was included when we bought the house) to have someone come out and check the unit. A friendly tech from MJS Mechanical Service came out 2 days later and checked my outside unit. After explaining to me that my condenser was shot, he gave me 2 repair options. The first option was to replace the outside condensing unit. The 2nd option was to replace the outside condensing unit and the indoor evaporator coil. After leaving me the 2 quotes and discussing the options with my wife, I called my normal non home warranty A/C company to come out, check the unit, and give me an additional quote. Thankfully, my normal A/C guy that came out found a burned up wire and a capacitor. He repaired the wire, replaced the capacitor, and left me with a nice, cool house. I was very thankful that it was actually just a burned up capacitor and not the other stuff.

I called MJS on a Saturday morning around 8am because my AC was not cooling. Wade returned my call and setup a service window between 12noon and 5pm. Wade arrived @ 12:05pm! He quickly diagnosed my issue as a freon leak in the evaporation coil, which is located in my attic. After discussing my options, I decided to replace the coil. His team had other jobs to complete but arrived later that evening around 7pm and work diligently and professionally to complete the work. (The 3 man team worked until 11pm!)
I highly recommend MJS Mechanical Services for your AC needs.

The most efficient, affordable and professional business around.
Been during business with them since 2014.
They replace ac/furnace our home and when my sons ac when out in all of this heat I called them and they were the next day.
It’s a pleasure to talk to Wade, Brittany and Justin. They are very knowable and will guide you to the best and affordable solution to your problem.

These guys were sent out by my home warranty six years ago and I still remember how awesome they were!! I haven’t had good luck with companies through home warranty repairs but these guys were great. They actually fixed the problem, explained in detail what happened and why. Highly recommend!! A++++++