Reviews of local pros in Spring, Texas

They are a good supply company, just went in there for the first time. I usually but directly from the manufacturer or true wholesalers. He was accurate about what I needed, price was a bit high but it was Saturday afternoon. Very well worth the premium, not even excessive. Will but there again. I have been in the business since 1986

Very helpful and knowledgeable staff. Very friendly and didn't mind questions. Will diffently use them again.

I was given the wrong part when purchased, not knowing they did not accept returns. I guess that's the price you pay when in a rush; however, I feel they should be held accountable. They are too high in price also. I will find somewhere else from now on.

Amazing place to buy ac parts, they are open even Saturday, love it, saved so much money

Good job

Ben is very competent and a joy to interact with.

Went out of his way to come to our home same day! Fixed our problem quickly and at a great price! Trustworthy and transparent!!

I called them because my AC was not working told me I was going to be charged $89 to come out and check unit whlen other companies charge $49... Long story short $89 turned into close to $1,000... AC was still not fixed he tried to get me to pay him more to replace other things not knowing what was the problem just guessing adding more costs tiller repair... Told my wife he had other jobs to do and that he would call her back to let her know when he would come back to finish the job and to figure out what was the problem... He never called her back so my wife had called to ask when should we expect him back this was on a Friday... His wife or secretary had told my wife that the earliest would be on the upcoming Monday but we would still have to pay him $89 more to come out because there was another problem and he would have to spend all day trying to figure out what it was... It had been more than a week and we still haven't heard from him.... He talks a good game but really doesn't know what he is doing and is trying to scam and take more money... Word of advice do not use his service... I was able to get ahold of their people who had installed my unit they came out real quick found the problem in less than 15 minutes and said the job would only be $49 ... And that all of the other things that this technician have done was way overpriced and would have been done for less than $500... Beware of his scams!!! Updaten 3/19/2020 Now this guy is saying it it was due to a lack of funds...when really it was due to a lack of your knowledge.. all my parts were I'm warranty and he was trying to get me to pay to replace a fan motor a control board and a contactor... When none of that was the problem... Why would I want to ever call someone who doesn't know what they're doing...

They installed a brand new unit for us in September. That in & of itself was problematic. Never returned our calls or e-mails or came to do the 6 month check up in March. Last night, the fan stopped. None of their listed numbers worked. Went through their family member who is a friend to get ahold of them. Also made a public post on FB & tagged them. They removed the tag & blocked me, but the post is still public. When Ben (owner) called me, from a blocked number, he blamed google for the lack of phone number update. Also, refused a contact number, saying he will contact me on Monday & to have a good weekend. Says that the part is probably under warranty, & that's the reason that he can't even come look at it until Monday. It's now Saturday (our 2nd day without AC). So, I called Air On Time AC, who sent someone within the hour. The part was available & covered by our warranty (easily located by the new guy). We now don't have to swelter in this Texas heat & humidity with my health concerns & my young child for 2 more days for MQA to call back (hopefully) & attempt to fix the problem. I regret ever trusting this company based on the fact that they are extended family of a close friend. They have been nothing but difficult & uncooperative.

Thank goodness for Murphy’s Quality Air!! They came out to my home and found a small problem with my condenser unit after two other companies wanted to replace my whole system!!!
Murphy’s Quality Air is honest and thorough, as a homeowner, that is what matters!
Five Stars and many referrals on my my part!

I called Murphys Quality Air for my mother. She had her yearly check on her unit 2 weeks ago with another company and then 2 days ago her drip pan started to over fill and the 1st company came back and "fixed" it. I had Muephys come take a 2nd look and he found few things the other company missed he also found that when the whole unit was replaced back in 2012 they "forgot" to replace the coil. He spent 2+ hours doing a complete check and going over all the issues he found. My mother was very pleased with his knowledge and service. Also they were able to come out with in 24 hrs and didn't give us the run around or the 4 hour window. We are very pleased and will be future customers and refer to every one.

Ben knew I had only one day in Houston to have an AC system repaired. He could have taken advantage of me like another service did, but he provided quality service at a very fair price. If I lived in Houston, I would never use anyone else. His wife, Amber, who handles the phone calls, is a genuinely nice person, as is Ben.

Ben is an expert at his work. He is very patient and professional. He takes the time to explain and inspect. He recommended the ecobee thermostat which is awesome. We can review and control the temperature with our phone! Ben and his company are the best in the business. I highly recommend him.

My experience with Murphy’s Quality Air, was far better than I had expected. The technician arrived on time and explained the process from that moment forward. He was very thorough and able to determine the problem very quickly. I highly recommend this couple for all of your HVAC Needs. It was overall a very pleasurable experience. This company will definitely be my go to HVAC business.moving forward!

Travis arrived at our home to do a check up of our air conditioner. He was thorough, knowledgeable and very kind in explaining what might and might not need to be done to our air conditioner. He was an extremely nice young man.and a credit to his company. Thank you Majestic Air for such great service. We have used you for the past 20 years and will continue to be a happy customer.

A friend said I should call Majestic AC for HVAC service. When my A/C stopped cooling three days later, I called….and they apologized profusely for not being able to get here the same day. The next day, the technician fixed the issue in about 20 minutes (in the rain). The best part of Majestic Air is a tie between professional and courteous customer service and their very reasonable pricing. I’m passing on the “highly recommend” rating to y’all, just as my friend did for me.

Excellent service, knowledgeable technicians. Installed my downstairs unit in 2019 for best price and have maintained it and upstairs unit under Crown Plan. Best decision I've made regarding home ownership. Not one problem since they have been maintaining.

Technician, Ishmael was very pleasant yo work with & very knowledgable. Thanks for the quick response.

Majestic represents everything a company should strive to be; Professional, caring, and precise.

AC went out Fri evening, Easter weekend. We put in our request Sat afternoon and David replied to us late Sat. He made arrangements to visit Sunday mid-day after service. He spent 2 hours with us on Easter Sunday to make sure we understood exactly what we were purchasing. We agreed on the new product and terms and the following Tuesday morning Majestic's crew was at out house installing the new unit.

Wade and his crew came in with the same approach as David, professional and courteous. Walked us through the entire system, how it works, what to expect, etc. and finished the job in about 6 hours, leaving our house spotless.

David circled back around with us 2 days after the install to walk the house, check temps and thermostat settings, spent another hour talking about everything and anything other than AC.

They are sending another tech this week to triple check the work and settings just to make sure nothing was missed.

Majestic, David and Wade specifically, created a life long customer because they simply did what most people expect. Hats off to you gents!

Thank you for doing the simple things!

Sincerely,

The Spradlings.

Always professional and fair. We have used them for many years. Highly recommend Majestic!

Erik was very professional, kind and thorough! Called in advance as requested! Good job!