Reviews of local pros in Spring, Texas

4.7 based on 7284 reviews Back to the listing
    1

    Buyers Beware: As life would have it, our furnace went out when we turned it on. We tried to fix it on our own instead of calling a repair man. The code read that it was the pressure switch. So we bought the part for that. When I took it home the instructions said to calibrate it with a multimeter and and air flow simulator. I didn’t have these tools. So I tried to take it back while trying to purchase a new igniter. He told me the pressure switch was not refundable. None of their parts are. He didn’t communitarian that upon the initial purchase. When I argued that point with him, he told me it’s on the receipt. Which still doesn’t excuse it because I would have received the receipt after the transaction was complete. I told him that the pressure switch needed to be calibrated and not just put together like he claimed. He said “he’s been doing this for 20 something years and he’s never had to do this.” Well, I believe the instructions over your word! I went ahead bought the igniter because it was Saturday afternoon and in case that was the problem we wanted it on hand, instead of having to wait till Monday for any stores to open. It’s a “universal” igniter, he told me which one I needed to get. So because of the Issue I had with him not taking back the first part, he said he would cut me a deal on the igniter. Well, the igniter wasn’t compatible with my furnace. It’s positioning didn’t allow the gas to catch fire. When we put the old one in our furnace caught fire. Turned out we didn’t need either and the IDM was blocked and the air suction wasn’t working. Beware before buying anything from MEGA ACR supply. If he really cared to help homeowners he would have told us how to test our original parts! They just want to make money. I don’t like leaving negative reviews for local businesses, but I also won’t stand for a business that hurts its community by shady practices. He may have cheated us out of $60, but I believe that I will save you some money and keep them from ripping off others by posting about them and their practices.

    5

    Friendly and helpful service, much better than other supply stores I've visited. Great prices too

    5

    Very friendly and helpful staff. Guy at the front was really knowledgeable. My go to spot for parts. They always have the parts in stock

    5

    I had spoken to rep. Jerry before arriving and entire transaction was as he previously mentioned it would be, therefore, all I can say is thanks to him my first experience with them was very pleasant and the guys are very knowledgeable about HVAC parts/equipment.
    Thanks guys!!!!!
    Gerald
    Spring Cool Air

    5

    The guys on the counter are really friendly, no so frequently to find this days.
    Great inventory of parts and tools

    1

    Seems like nice people. Went home after purchasing a capacitor. Was 3 times the price of Amazon. I understand markup, but they were just trying to make a quick buck.

    5

    I have been doing business with these guys for a number of years now and they are always courteous and most of all they know what they’re doing. When you walk in the door you actually feel like a customer and not just somebody they’re trying to just get in and out. I will continue to do business with these guys and I would hope you would too.

    5

    Excellent service, quality parts, and price! Mega ACR Team is very knowledgeable and have vast HVAC experience and knowledge. This is my go-to store for HVAC parts and supplies. I highly recommend it!

    5

    Jerry is friendly, professional and knowledgeable guy. Just go to the Mega ACR and get supplies very competitive prices. Thank you Jerry.
    The service is fast. The ac grills are good quality too.

    4

    DIY supplies for AC, ice machines equipment.
    Also install new equipments and take service calls.

    5

    The guys behind the counter are very helpful. They didn't have what I needed but they went above and beyond and I was able to get the part for me. Excellent customer service. I'll definitely go back since they have most all materials/parts I usually need for my business.

    1

    Just purchased a furnace transformer less than 30 minutes ago.
    This part was a universal because they didn't have one like my original. The guy who was helping me look confused apart the new part as he was trying to show me which terminals needed to be used. He told me he was confused himself but kept saying the bottom is common and the rest are power which I already knew. I ohmed the transformer to make sure everything was good and to make sure I was hooking it to the correct terminal. I turned on my a/c and the system came on but the transformer instantly started smoking. This cheap junk universal part is wasting my time and costing me money. Not to mention they don't give exchanges or refunds. I purchased a part from here years ago and didn't have any problems and the guy was very knowledgeable. Not sure if the business was sold to someone else but it's truly not the same.

    5

    Thank you very much, good people and service

    5

    I needed a couple of capacitors asap for my condensers and got to Mega ACR a little after 5:00pm. There was an employee closing up the store but still let me come in. I came to find out he was actually the owner. What I’m most impressed with is that he wasn’t rushing me and actually held a conversation to help me pick the right product. The prices were reasonable, and the store was clean and well organized making it easy to find what I needed. There seemed to be a large selection of HVAC parts. I’ll definitely be coming back here for more HVAC supplies when needed. The owner cares about his store and customers, and I am happy to have come across this place.

    5

    My AC service company has been using these guys for over 7 years. Whenever my techs need anything they are always helpful. They always have my will call order ready and loaded within no time. Time is never wasted. Counter personnel is also very knowledgeable and friendly. They are also open Saturdays until 2pm year round and take phone calls after hours. Highly recommend Mega ACR for your HVAC parts and equipment.

    5

    So happy and thankful to the kind man at mega. Blower motor stopped working on a Friday night. None of the other stores would sell to me as I'm not a contractor, and I couldn't wait until next week for one. But I was just buying a motor, not any controlled refrigerents. I brought my old motor in and he helped me match it up to a new one. Price was nearly the same as the internet. Ac works great and my kids can sleep easy tonight. Highly recommend

    5

    This place is open on Saturday and is pretty knowledge in all aspects of the HVAC field.
    I come in for parts on a pretty normal basis.

    5

    Thank you to the friendly staff of ACR. They helped me (a do-it-yourself woman) find the correct components for my 24-year-old Payne AC unit, and within 15 minutes, the AC was up and running again. These guys know their stuff, and the prices are fair.

    5

    Great range of stock and even better service. The team is friendly, down-to-earth, and knows exactly how to help you find the right gear for the job. They listen, give solid advice, and make sure you leave with the best. Highly recommended!

    5

    Excellent place to get parts. Great people to work with.

    5

    Only place I could find open past 12 on a Saturday, the day after we closed on and moved into our first home and our ac went out while moving in. My buddy showed me how to do the diagnostic over the phone and told me what to get. Pretty much one of the only places that sells to the homeowner too. Super grateful for these guys. All were professional and SOOOO helpful in case I needed to know a little more. 🙌🙌🙌💯🤌👌👏🙏🔥