Reviews of local pros in Spring, Texas
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Very professional company! Jacob arrived to the house and explained everything he did. Gave us recommendations on what to look out for. We are always impressed with this company.
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I was very impressed with the service I received from Majestic AC! The scheduling process was easy and the Ismael was great. He was thorough in his inspection and explained all of his suggestions. I also appreciate that he didn’t try to sell me anything other than what I really needed. I will be recommending Majestic AC to others!
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Majestic AC came out and the technician was professional and friendly. He evaluated our unit and was able to give us a diagnosis and a timeline for repair. We had someone to come out prior to him but that company gave us the surface issue but Majestic AC was able to give us the root cause of the problem.
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I’ve been with Majestic Air for 8 years now, and it had always been a great experience!
We used this company for different scope of service: replacing our AC units, heating system repairs and maintenance.
They’ve proved to be knowledgeable, professional and reliable.
Would recommend them to anyone! -
Been working with Majestic for about 4 years now. Their service, communication and pricing are the best I've received from ANY contractor in the area. Technicians are well-trained, professional and efficient. Would highly recommend!
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We had the pleasure of having Travis Stalinsky from Majestic A/C visit our home today, and we couldn't be happier with the experience! From the moment he arrived, his professional yet friendly demeanor put us at ease. Initially, we thought we were facing an A/C system repair, but after a thorough inspection, Travis quickly pinpointed the issue as airflow problems. He expertly redirected the airflow and opened up closed vents, making a noticeable difference in our cooling. We're truly grateful for his expertise and dedication to enhancing our comfort!
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Erik was on time, professional and very thorough. He checked everything and when it was all checked out the repair was simple and cost effective. I will always use Majestic for my AC needs.
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For AHS, majestic sent the repair man out to give 2nd opinion.
Tech is saying that it was caused by power surge.. 1st AC company tech talked about animal short. Unit that is 10-12 years can have diff type of short. We did not have any power surge near our house last week. What made me give low score is tech talked about doing the chemical wash on our AC at the cost of $450.. We cleaned it with chemical just two years ago and with water hose just few months ago. -
I've been using Majestic AC for a few years. Their communication and scheduling are very effective and prompt. All their techs seems knowledgeable.
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I can always count on Majestic to take care of my HVAC issues quickly. They always make me feel like I am a priority.
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Matthew was very polite and knowledgeable! Fixed all of our A/C issues, answered any questions, and had great recommendations. I don’t suspect we will have a need for him to come back out, but if so, we will definitely be requesting him personally! Thanks Matthew!
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Had an A/C issue in the attic with clogged main line and lot of water leaking in bathroom downstairs stairs, was hard to get to in the attic but the guy that came did a great job and all working now. Would definitely recommend.
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We had our AC serviced and the technician was very helpful and answered all my questions. I would definitely call they again and I signed up for biannual visits.
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My technician Erik was outstanding! He quickly diagnosed the problem and made all necessary arrangements to have the needed repairs completed in a timely manner! Thanks Erik!
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Thank you so much Majestic air conditioning for sending Jacob your amazing technician out to service my home and let me know what my options were to get my AC back up and running even showing me where everything was located at he went above and beyond what I thought a technician would do! From the moment he walked in and I told him what the issue was. He knew exactly how to solve it.
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I recently had the pleasure of having Aaron service my split A/C units, and I couldn’t be more satisfied with the experience. He was punctual, professional, and extremely knowledgeable. From the moment he arrived, Aaron took the time to explain what needed to be done and answered all of my questions with patience and clarity.
He was thorough in his inspection and cleaning, and he made sure everything was running smoothly before he left. I especially appreciated his attention to detail and how he left the work area clean and tidy.
It's clear that Aaron takes pride in his work and cares about delivering quality service. I’ll definitely be calling him again for future maintenance and wouldn’t hesitate to recommend him to anyone needing HVAC service.
Thanks, Aaron! -
Great company that showed up next day and fixed our problems for a reasonable price. The technician was professional and cleaned up after himself. Highly recommended them.
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The moment I called the staff was friendly and accommodating. I made an appointment for maintenance/repairs and they called and actually were able to get me in sooner which was great. Henry was the service tech and was very knowledgeable and patient with me and the system in my home. He was able to service my system, replace worn out parts, and even repair my current system to prevent future complications. Definitely recommend this company.
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They are fantastic, the technician Aaron are did a great job and very kind and nice also very honest , you can tell they are not trying to rip you off, they resolve the problem very quickly and doing a 120% job for the service ! I am highly recommend this company for everyone!!!!! So lucky to have them fixed my AC!!!! I am very happy and had great experience!!!!
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We received 3 quotes from 3 different companies for 3 different AC/Furnace installations (full AC swap) and Majestic offered competitive pricing for one of the top brands (Trane) available to residential consumers. Prior to and after installation Dustin was very communicative and responsive to questions/concerns. The men arrived on site Friday morning at 9AM and the job was completed by around 2:30-3PM. they removed my old AC/Furnace and installed the other with little to no mess and were very considerate of the walls and floors. During the installation Dustin remained my point of contact for any questions/concerns and upon completion of the system he arrived to provide a tutorial of the new system.
Later that night I noticed one of the areas within one of the zones was flip flopped. An area downstairs was being controlled by the thermostat upstairs and vice versa. I notified Dustin right away and by the next day (Saturday) I had an on-call tech out to investigate the issue. within 30 minutes he had the problem fixed and the system was running as it should. He was very polite and prompt. So far I am thoroughly impressed, but only time will tell . For now I stand firm on 5 stars and will update this review accordingly as I utilize them for bi annual maintenance and any concerns moving forward with the system. As far as customer service and quality of work go, I can say CS is top notch and I will let you judge the work yourself as I am adding pics of the completed install.
EDIT (7/11/19): experiencing issues with the system. Lowering my review to 3 stars until issues are resolved. Spent weeks emailing someone who apparently no longer works for the company but the email Account still works. Comms have been kept up but I do not detect a sense of urgency at this point. I'm having to contact Debbie twice and call for answers. Tech arrived today stating the system has been repaired and the installers wired the thermostats wrong and configured the system zoning incorrectly. I have invoices to prove this. Tech did not fix the issue yet. System still struggling to keep my home cool. My previous unit was a 7 seer and before it died on me, it did a much better job. I want to give them 5 stars, believe me, but until my issues are resolved, they will remain at 3. If my issues continue and the attention to detail remains sub par, I will update this review to 1 star. Fingers crossed. I really want to resolve this and be done with it.
EDIT (7/12/19): I'm raising this one star as they have been actively trying to resolve all issues and seem to truly care about customer service post installation. There's still some minor work left to be done and I will update accordingly, but they are moving towards resolving all outstanding issues at this point.
EDIT (8/15/19): lowering my review again as I still have not received a response or follow up from the owner or technician. Tech was made aware of a bad "bearing stop" in the outside unit during last visit. Stated I would receive a callback from trane (not sure why it would be Trane). No callback from anyone. I will have to call again as the grinding has worsened and I fear this will negatively impact the unit going forward.
EDIT: (8/20/19): had a tech out on 8/15/19 that argued there's nothing they can do about the grinding noise coming from the trane unit outside. I'm convinced my experience with majestic will not improve and I will no longer be using them nor would I suggest them for any ac needs. Ac installed in March of 2019 and I'm still having issues after just 6 months. Was supposed to get a call from them regarding the issue and again no call back. This company with their fancy notification settings is about all it is; fancy notification of when a combative technician will arrive to repair nothing. If and when I have any success with this company, I will update my review and hopefully add back some credibility.
EDIT (8/23/19): looks like they are addressing my issues. I do want to give them a good review but results remain to be seen. I will update accordingly. -
Majestic - Juan arrived timely on the same day of my initial call. He explained my system issues and provided a on the spot repair quote.