Reviews of local pros in Spring, Texas

4.7 based on 7284 reviews Back to the listing
    5

    Thomas arrived on time. He was professional and very informative. He completed our annual heating maintenance. Yes, I recommend Morrow Mechanical.

    5

    All the employees from the office to the technicians are excellent and Mike Berry our last tech was no exception. Mike was friendly and professional. He was very thorough and explained everything along the way. Really love working with Morrow.

    5

    I purchased (2) Lennox XC16 Air Conditioners with Coil, Furnace, Pure Air Purification and icomfort S30 Thermostats. Living room is 4 Ton & Bedroom is 3 Ton, Two stage AC. My wife and kids have complained that it is too cold in the house as I was experimenting with temperature & humidity like a mad scientist for the first couple of weeks, air quality and temperature is perfect for the first time in 14 years!

    James did a great job by walking my house to perform static pressure test prior to installation to confirm the ton size and new duct and return requirements. James was very polite, great at explaining and breaking down the technical details so that I could understand all aspects of the HVAC system. He was very nice and professional to work with during the entire process.

    James kicked of the job with the installation crew every morning then returned in late evening for quality control checks. His attention to detail was outstanding and I felt like he was in charge of installing two units at his own house. He went above and beyond several times and even sent his crew a few days afterwards just to increase air flow for one vent. His lead tech, Nick, also did a great job installing and had great customer service skills.

    This was one of the largest purchases I have made on my house, but totally worth it, our family comfort level is the best it has ever been and James and his crew really made the experience enjoyable. I will recommend Morrow to all my friends and family!

    Justin did a great job by walking my house to estimate then returning to review the pricing and options, then returning again with the service manager, James, to test static pressure. Then returning to fill out final contract agreement and collect deposit. Justin was very polite, knowledgeable and nice to talk with during the sales process.

    The pricing was hand written down, which was a little old fashioned, but a nice touch compared to everyone typically emailing pricing. He had a great attitude and did not pressure me or my wife during the process and explained the system details. He also was prompt to respond to my numerous questions and detailed emails as I researched for a month before purchasing.

    I had (8) bids and met with over a dozen people at my house and I chose Morrow because Justin and James took the extra time to answer all my detailed questions in person, fair pricing and online reviews over several years. I am writing a review to show my appreciation for the excellent job everyone at Morrow did as well as the outstanding customer service they provided me. I will recommend Morrow to all my friends and family!

    5

    Called Morrow Mechanical for help on the Friday before the Labor Day long weekend. Within 2.5 hours of making my first call, Eric was at my door ready to make my family comfortable. Troubleshooting was quick and we talked through options he had for the repair. He was onsite for less than an hour and has us back cooling much quicker than I expected. Will definitely have Morrow in my contacts and will recommend them to everyone I can. Thank you guys!

    5

    This is the second time we used Morrow Mechanical to install new HVAC system and we are so happy to work with them again! The experience from initial quote to installation are professional, pleasant, and seamless. Robert Bowen provided exceptional good customer care and he answered all my questions and concerns. Eddie and team showed up on time and worked very hard all day to install the system quickly. I would highly recommend Morrow to anyone who wants to work with a company that is trustworthy, professional and reliable! Thank you Robert, Eddie and Morrow team, you all are truly Amazing!

    Want to shout out to Matt Keville, who came and fix the small leaking pipe issue of our newly installed ac and delivered very professional warranty service immediately. He even went above and beyond to help us installed an ac ceiling vent cover that we had a hard time installing ourselves. Morrow really gives me peace of mind that my ac is backed with trustworthy warranty and issue can be fixed super quickly. Thank you for another amazing customer experience, Morrow did it again!

    5

    Setting an appointment was easy, service was great. They confirmed my appointment prior to and reached out to me after the technician left to confirm that I was completely satisfied with my service.

    I want to reach out and give a thanks to the technician, "Robbie", that came out. He was very nice, respectful and experienced

    2

    Technician did not clean up the insulation brought down with him from the attic nor did he offer to clean it up. He left the thermostat in test mode. He also stated that there was a problem building with one of the components with the AC unit. I asked if he could note the problem on the final invoice for my records. He did not do this.

    5

    George Beck was prompt, courteous, knowledgeable, and did an exception job on my annual A/C maintenance check up. I highly recommend Amazing Morrow.

    5

    Honest, Ethical & Fair — HVAC Co. You Can Trust!

    From start to finish, Morrow impressed me with their honesty and commitment to doing the right thing. During install, an unfortunate accident left our newly carpeted stairs with roof tar stains. Morrow didn’t hesitate to make things right. They paid for professional carpet cleaning and ultimately covered the full replacement. That level of accountability is rare these days.

    From the front office team to the installation crew, every interaction was transparent and customer-oriented. Other contractors who have come out have commented on the excellent installation of the HVAC. We love hearing this as we intend to sell our home and feel confident on the inspection report.

    Because of their integrity and professionalism, they’ve earned my full trust. I’ll be a lifelong customer and confidently recommend them to anyone looking for quality HVAC work done the right way. Oh, and we’ve never been colder in 95° weather!

    5

    We weren’t sure what to expect since our previous tech had retired. Eric was very efficient and explained everything he did. He had reviewed our previous services so he was informed about our system. We have requested Eric be our new regular technician for future service. We like the price for our yearly contract and how it provides peace of mind that our HVAC system will be maintained properly

    1

    Much different than mine, I prepaid last year for future service. I made an appointment 10 days ago. Their tech was supposed to be here at my house at 11:30, I get a text at 1pm saying he is on the way, and about an hour eta. No call to let me know, the appt time would not be honored. The tech was going to be 3 hours late. I made time out of my day to be home. Yet, to this very day, not one person has called back to apologize for wasting my time. But, obviously they already having my money, they really don’t care. Literally, no accountability or responsibility this company has for its customers. They can keep the money, and give no service for that money. That’s their game they play to get money out of people, to just not provide service. Not reputable, or trustworthy. Rip people off and steal their money, is their primary goal.

    5

    First of all... thank you for the same day appointment! I have 2 elderly ladies in the house and not having any heat would be terrible with this weekends freeze coming!

    Now the technician, Mr. Thomas Sanders... One of the nicest, most personable and knowledgeable HVAC Technicians I have met. Thomas walked me through everything he was doing and what he was going to do to troubleshoot the problem. It was a simple repair when all is said and done, but it took a bit knocking out what wasn't wrong.

    Thank you for the great customer service and I will be calling you for the maintenence of my HVAC systems.

    The Guero

    5

    Always quick and convenient to schedule (or reschedule when life happens). Their techs are friendly and professional and always on time. I would recommend Amazing Morrow first every time for A/C and heating services!

    5

    I called Amazing Morrow for repairs on my furnace. I initially called another company that quoted me not only a ridiculous amount to fix a broken part but they also tried to convince me to replace other parts that didn’t need to be replaced. I then called Amazing Morrow for a second opinion, and not only did they fix the broken part at a fraction of the cost of what was originally quoted by the other company, but they tested the entire system and confirmed that there were no other issues with the system. I will definitely use them again for all HVAC needs.

    5

    I had a 25 year old system that was on its last legs. I had a few companies out to get quotes for options but I hadn't really been impressed with any of them. Morrow was extremely easy to work with and communicated clearly throughout the process. Trevor arrived and was very thorough in walking me through options for both repair and replacement. He is very knowledgeable and patient and honestly is the reason why I ultimately chose to work with morrow. I decided to replace my system and the crew showed up the next day. Jeffrey and his crew worked quickly and got the job done in 1 day despite a few obstacles that arose. I cannot recommend morrow mechanical more!

    5

    Chris Cardenas from Morrow went the extra mile for me. He had found an accumulation of dried grass underneath the grill of the exterior unit and cleaned it out. Then he found bacteria growing in my vents upstairs. My air inside is cleaner than it’s ever been. Chris is a polite, pleasant and attentive expert. He’s who I’ll ask for everytime.

    4

    Morrow Mechanical came out in 2025 to give us a "check up" on the HVAC system existing in the home when we bought it (1992), so we knew it was a matter of time before a new system and ductwork would be needed. We discussed several options and agreed on the Daikin Fit. I have had two service calls for "check ups" and the system has run great in both summer and winter. The Fit takes some getting used to, but now that we have had it through 4 seasons, i would recommend this quality system. My only complaint is with Daikin, not Morrow, that the thermostat needs to be improved.
    George Beck did this past "check up" on the furnace, changed the hepa filter and all is well. He was very courteous, quick and responsive. I appreciate that he showed me the filter before changing, and allowed me to make that decision.
    Keep up the great work Morrow!!!!!

    5

    Morrow was my second opinion when my heater stopped working. The original company told me I needed all new furnaces and Morrow came out. Give me an opinion ... Told me there was no guy who's totally trying to rip me off ...switched something (?).. came back three days later with the corrected part and now everything is working perfectly… All a fraction of original people's price price and time Would 1000% use again reliable trustworthy and communicative. Highly recommend.!!!!

    5

    I've used Morrow for several years. All the technicians so far have be good. Will Whitton checked my units yesterday and was very friendly, professional and thurough. He answered all the questions I asked and took the time to make sure I understood. I renewed my contract with Morrow because I believe in their service and I trust them to treat me right.

    5

    Great service! Called and actually got a live person (unlike another Co that had an AI rep) got a technician out to me in a few hours. Mike B was great. He explained what was going on and took care of everything. No up sale or price gouging. Will be calling Mr Morrow again!

    5

    Showed up on time and tech was very knowledgeable. Work was completed as explained and expected and no high pressure for work upgrades or additional services not requested. Tech was extremely nice and friendly and will be recommending Amazing Morrow to everyone I know and they will be the only one I will call in the future.