Reviews of local pros in Spring, Texas

4.7 based on 7284 reviews Back to the listing
    5

    The field rep Alex came and he was great, he was very professional, explained everything very clearly, love this Company I would definitely recommend ASAP HVAC!

    5

    We hired ASAP HVAC to install a new 16 SEER RUUD AC system. They were prompt, professional, and did a terrific job explaining the installation process and equipment capabilities. What really impressed us, however, was their outstanding customer service AFTER the sale. We started experiencing some issues with the new system and our technician, Brendon Long, came out immediately, on a Sunday, and worked tirelessly to troubleshoot and repair the malfunction. When none of that worked, Brendon drove to Humble, picked up a BRAND NEW unit and stayed after hours by himself to install it; ALL at no additional charge!! He made sure my elderly father had a cool home to sleep in that night. ASAP HVAC stood behind their service and product by going the extra mile to make sure we had a quality experience with our new AC system. Jared Crye and Brendon Long are two of the best company representatives I've worked with in a very long time.

    Teresa Fisher
    Cleveland, Tx

    5

    My neighbor recommended ASAP and was impressed with their response with the ability to schedule the same day. Alex(technician) went above and beyond explaining in detail my options with my system. I would highly recommend to friends and family to try ASAP and ask for Alex when they do. Very Satisfied Customer.

    5

    Alex was very patient, thorough and super informative. Absolutely loved my first time service and will definitely be continuing services with ASAP HVAC. Thank you Alex for all your help and dedication. It truly shows when someone absolutely loves what they do!

    5

    Clay was very professional, knowledgeable and thorough with my AC check up. He explained the work he was going to be doing, the results, as well as the additional repairs that needed to be done and their estimates. We were very pleased with his work.

    5

    ASAP is the perfect name! Called for our 4 story office building that had no a/c for 2 days. I called at 2pm, they had Zack out here by 3pm and we were cooling by 5pm and we are all so grateful!! Thank you for having such courteous, knowledgeable and efficient technicians. For all your commercial or residential needs, if you want it done ASAP and done right the first time this is who you need to call!

    5

    Alex came out today because our a/c wasn't keeping up. He spent a few hours checking the whole system and doing maintenance, including cleaning the coils. He then sat down with me and went over everything which included pictures of all his gauge readings and before and after on all the work he did. That gave me confidence in him and ASAP. ALEX, thanks for spending so much time, in the heat, working to optimize our a/c system. Thanks for giving me such explanations and taking the time to answer all my questions.

    5

    Alex came out on short notice and took care of our problem. From the moment he arrived to the moment he left he communicated what he was doing and the issues he was testing. He was quick and incredible efficient at replacing the bad capacitor on the outside unit. His command of knowledge and ability to work impressively quickly was mind boggling. Thank you so much Alex for arriving and solving our issue so quickly!

    5

    Alex with ASAP HVAC was absolutely great. He took time to understand the scope of work, walked me through everything he was looking at and thoroughly explained each step of the way. Would highly recommend ASAP for their expertise and prompt service!

    5

    We had our A/C go down late in the day and don’t know who we should contact. After a friend recommended ASAP HVAC we called and they showed up the same day to help solve our problem. The tech was able to quickly diagnose our problem and provided an immediate solution without trying to take advantage of us with unnecessary repairs. We had our A/C back up in less than 20 minutes. They are operating with integrity and speed. Now I’m returning the favor and recommending that you call ASAP HVAC for any repairs you might need. Thank you ASAP!

    5

    Job well done! Very customer friendly, You guys were recommended to me and you matched up to the glowing report given to me. A little expensive but so is everything today. Very impressed by their work. Plan on using them for another property that was just acquired.

    5

    Alex came out after hours and was awesome! Final repairs were scheduled on the spot and got us back and cooling down in no time! Very impressed with him and how thorough he was! Answered all the questions we had and gave us recommendations. Definitely glad Alex came out and we found ASAP HVAC!

    5

    Alex demonstrated exceptional professionalism throughout the service visit. He arrived promptly at the earliest scheduled time within the service window and took the initiative to thoroughly investigate the issue at hand. His explanation of the problem was clear and easy to understand, which helped build confidence in the proposed solutions. Alex provided four detailed service quotes, offering flexibility and transparency in pricing. Upon completion of the work, he ensured the area was cleaned and left in excellent condition. Overall, Alex delivered a high-quality customer-focused experience.

    5

    ASAP is wonderful, everyone truly went above and beyond! We initially met with Alex, and he was great. He was here right on time, at the beginning of the window we were given (no waiting around - awesome!) He was excellent at explaining everything to us; we felt like we understood the whole process, what exactly our A/C issues were, and how we could remedy them effectively but still on our budget. With a customizable repair plan and several tiers of maintenance options, we got exactly what we needed! They were able to schedule our repairs within two days of our initial diagnostic visit, and with the maintenance plan we selected, we even got a 5% discount on repairs.

    (Edit to mention other team members who were also amazing + extremely helpful: )
    They sent out Steve the very next day to look at our duct work, as that is his specialty - he was equally fantastic, you could tell he was very passionate and really knew what he was doing. After a thorough inspection, he too talked us through the specifics of what was good and not so good about out duct arrangements, and gave us top tier suggestions (in addition to answering our many, somewhat extraneous questions). Never once did we feel rushed through the appointment, which was so appreciated.

    And finally, the following morning we had Nathan at our house, to actual handle all the recommended maintenance & installations that we had approved. He was so polite and worked within our schedules to have everything completed in a timely manner, and we noticed an improvement in our A/C performance immediately!!

    Sometimes it feels tough to find people that you can trust, especially in niche industries like HVAC - but ASAP delivers!! Thank you so much ASAP HVAC - you have won our loyalty & we will definitely call back with any future issues or inquiries!!

    5

    Today was my first time to use this ac company. Our tech Alex was very knowledgeable and thorough with his diagnoses. The professionalism was on point and his kindness doesn't go unnoticed. The response time was super fast and the prices was low! We will only be using them for now on. Thank you for getting our life back on track with a cooler house.

    5

    Great service. Alex was wonderful. Explained everything completely. So good to have window units put in by Alex to keep us cool till our unit is installed. That is a great service. Highly recommend them!!!

    5

    Alex stopped by for our biannual maintenance. Great guy who was very thorough and explained everything in precise detail. He made sure all was working well and filled me in on some things we can take a look at coming up at the next checkup. I appreciate his professionalism as he was very easy to communicate with. Very glad we went with ASAP HVAC…great company!

    5

    We recently had Alex from ASAP HVAC perform a routine maintenance check on our system, and the experience was excellent. He was professional, knowledgeable, and took the time to explain how our system works, along with helpful tips we could do ourselves to extend its lifespan. I really appreciated that there was no pressure sales—just clear, honest communication and multiple options for addressing our system’s needs. Highly recommend!

    5

    ASAP HVAC gets 6 stars from me. They were able to come out the same day I called them and diagnosed my air conditioner problems. Alex was top notch, he showed me in detail each issue and the crew came out the next day and promptly took care of everything I ended up having an unforeseen complication and they were able to make time in their busy schedule for next day repairs. Thank You ASAP for saving me from this viscous East Texas summer.

    5

    Alex was fantastic! He explained everything thoroughly and was quite patient with us, super nice and friendly. You could tell Alex obviously knows HVACS and it was a pleasure doing business with him!

    5

    I would like to think Alex and the team at ASAP HVAC for the amazing job they did at my home. Punctual, Professional and amazing customer service!! I highly recommend giving them a call if your having AC issues