Reviews of local pros in Spring, Texas
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Quick service call for maintenance. Price based on monthly contract.
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We were able to get same day service with upfront pricing which was very reasonable. The technician was professional and informative. They deserve 10 stars!! Highly recommend. Francine Johnson
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With temperatures over 100 and it being a holiday weekend the process started with Jeff doing a diagnosis and Byron giving us the estimate. Jose and his crew began at 8 o’clock on the holiday weekend and finished at 6 o’clock at night. After sleeping in the heat for three nights it was truly a blessing. The Carrier unit is so quiet!!! We could not be more THANKFUL for a very professional job. Well done.! THANKS NORTHPOINT AIR!
NORTHPOINT continues to have great customer service!!!Thanks for doing a courtesy follow up🫶🏻🫶🏻🫶🏻 -
My A/C stopped working and in this heat we needed it fixed soon. I called the company and they were able to get someone same day. Jake was on time, professional and answered all my questions. He was able to get our A/C running in no time. Amazing customer service and very knowledgeable would definitely use them in the future!
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Same day service. Service guy was courteous and professional.
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Jarrod from North Point promptly arrived at my home to conduct my Spring Preferred Savings Plan AC check. He was very professional, both in appearance and conversation. He completed my AC check in a timely manner to ensure my unit runs at peak performance this summer. This is my 8th year utilizing North Point Air & Heat for my AC and heating needs. Thank you again for putting your customers first!
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They provided EXCELLENT customer service and kept us informed every step of the way. We had an evaporator coil go out on a Friday, they were fairly priced, and able to get the part in and us back to cold air by Monday!
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Took the time to explain the whole process. I had another estimate and they were able to give me a better deal. I know several people that have used North Point. Very reliable company!
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The job was done but the technician was not transparent! I was not physically present at the site and he quoted a wrong price for the capacitor and told me if I did not pay right away, he will charge me for the service again if has to go back again!!! I was driving and I had requested him to text me the total amount! He did no such thing!! Poor customer service!!!
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I would never call anyone else. They have been my HVAC provider for over 7 years. I recently did a complete replacement of my entire unit, including the furnace and blower. I called in the morning to have them come look at my ac because it wasn’t blowing cold air. They were there within 2 hours. The unit was 24 years old and had finally failed. I elected to have them replace the entire system and they came out the next day and did the install. Couldn’t be happier with these folks. From the person who answers the phone, the communication, the guys doing the work. All of it is excellent.
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I am appreciative for the support and service technician Rob. I had a great experience from the first call to schedule it was quick in fact it was the same day. Once the technician arrived he went in and did his thing. I will be using this company again. Thanks so much.
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They attempted to troubleshoot the system and answered my concerns. Very professional and thorough. I do not feel like I was "getting had" like I'd felt before from other HVAC services. They spoke of replacement of a specific component without trying to push unnecessary component replacement on me. This was the initial inspection and service call. I plan to have my unit replaced by them. If I can, I'll leave additional feedback when that occurs. I am confident it'll be good. EDIT: The installation was quick and painless. No hidden fees/charges. Still 5 stars, hands down! (I forgot to update after the install.) I recommend them without hesitation.
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North Point Air Conditioning & Heating was prompt & professional. Braydon, the serviceman, determined the problem & fixed our air conditioner in less than 30 minutes! We had cold air blowing after 2 days without it. We will use North Point for all of our air & heating needs. You should too!
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I highly recommend. It is the middle of July and our thermostat went out. My dad is on hospice and moving him was not an option. We needed to get someone here immediately and get the unit running now. Jeffrey came out and did a great job! He was very professional and thorough. I’m so glad I called and we will be using their services again.
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Brandon and Austin came out and serviced my air conditioner. They were though and professional and did a good job. They also gave me some advice to avoid unnecessary costs. Highly recommend NorthPoint Air-conditioning.
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Wow, AMAZING service. TOP NOTCH Family owned business. I Highly recommend North Point AC. I’ve done business with a lot of air-conditioning companies, but North Point AC will be my AC contractor for life. From start to finish North Point AC took care of all of our needs. 10 STARS !!!
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The technician was excellent. The installers putting the new system missed a few things, but Northpoint has been eager to work with us on these things.
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WoooooHooooo!!!! What a true professional and gentle gentleman is the Owner!!! He kindly and professionally offered Heartfelt encouragement to me in continuing my Entrepreneurial endeavor.
Keep up the greattttt work!!! Glad I met you, Sir! -
I live near North Point, and had them replace my A/C system in my home. Since then they have done minor system checks on my heater for me as well. They are always professional, courteous, and reasonably priced. Recently, my 89 year old father's A/C went out. Although he does not live in North Point's usual service area, they went out of their way- above and beyond the call of duty- to help ensure my father and step-mother were safe and comfortable! I cannot the North Point enough for taking care of my dad, and will be a life-long customer. ⭐️⭐️⭐️⭐️⭐️
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If your looking for the best in the business look no further than North Point Air Conditioning and Heating! I have used them for years and they always take care of my problem on the same day every time. They are very responsive and professional. I'm so glad to have found a company as reliable as them.
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Rob was more than courteous and he made the repairs efficiently. I have been using North POINT for as long as you have been in business. The only change is Johnny no longer gives a discount to the Beauchamps.
Glennie Beauchamp Hofferek