Home Services reviews in Stafford, Texas

Have been using their cleaning services for years. Reasonably priced. Happy with their service

Hands down most professional and affordable cleaning service in Houston. Highly recommend them

Great experience. They took their time and made sure it was all clean. Great job on my house!

Made my appointment and took my deposit then contacted me day before saying they don’t service my area and had over booked anyways. Horrible service! Don’t book with them they are unreliable.

They came in and got right to work. The house looked clean and smelled great when they left. I'm looking forward to using them again!

Absolute worst cleaning job EVER!! I could have done more than what they did in 15 minutes. Didn't wipe anything down, not even my floors. They vacuumed, cleaned my bath tub and left. DO NOT BOOK!!!

These ladies were amazing! They were on time. They did a fabulous job, I was really impressed. I would definitely book them again!

Never answers or calls back to set up an appointment after they have your money! Been calling for a month during businesses hours and they’re always “out of the office” and have never called back. I wouldn’t trust them in my home now, seeing as they’ve already stolen my money

Their time starts when they arrive in your driveway.Not when they get into your house very basic cleaning

They literally just didn’t clean my apartment as scheduled and complained about not being able to find a place to park. Very unprofessional. I had to hire someone else. I’ve been trying to reschedule for weeks because I have a Groupon that I might as well use and no one will call me back.

I am not satisfied with their standard cleaning service. They came to the house 30 mints before the appointment time and they were in a hurry to finish the work somehow. Did not mop the bedroom floors. Didnot clean the corners. i dont even feel like giving them 1 star and i dont reccommend them even to enemies.

Purchased 4 hours of cleaning and they only stayed 2 hrs 10 minutes. Their boss made them come back and only stayed for 40 minutes. I was ripped off for an hour and 10 minutes. Wouldn't recommend this company. The workers lie to their boss and count their drive time as cleaning time I guess?

The lady that schedules is very rude, They will cancel last minute with no accommodations. Hardly can ever get ahold of them.

if you purchased on Groupon you might as well not even expect to get a cleaning. They are a complete rip off.

The maid that came to clean my house did an amazing job!!!!!

Great service; on time and professional. The lady in the office was very nice and helpful; she booked my appointment for the day and time I needed and the housekeepers did an outstanding job. I will use them again.

Show up between 15-30 minutes of scheduled time. I’d say the cleaning is adequate, not spectacular, but worth what you pay. Really depends on the person/people you get that day. Overall, they do a decent job.

NEVER USE THIS MAID SERVICE. They came to my place and spent all of the time “cleaning” the downstairs but still nothing was cleaned properly. Their excuse for not cleaning the upstairs was that they ran out of time and that they were not supposed to spend “all day” cleaning my house. The trash that was on the kitchen counter and the living room downstairs was not even thrown away nor was the trash upstairs on the dresser. When I called to express my concern, I was told that my the condition of my house was too bad even thought it was not since I clean it myself day to Day. They did not provide any solutions and instead I was told that I should not speak to them in this way. If you wish to waste $83 on a service that is not satisfactory or prompt then this is the service for you. If you wish to spend your money and time wisely then I would not choose them. The manager Patricia was rude and not at all ready to resolve the situation. Instead she was rather pinning the situation on me.

I would highly recommend this cleaning service! Easy to book and super friendly service. The maids arrived promptly and followed all of the instructions that I had given them. I was impressed upon returning, noticing that they had completed above and beyond what they were supposed to. I will be a customer for life, (as long as I live here!)

I've been using Houston Pro Maids for a long time and they never disappoint. Patricia always calls to remind me of the monthly appointments and I love the job they do around my house!

NEVER EVER USE THIS SERVICE... If I could give them negative stars I most definately would. I recently purchased cleaning services for my home from Houston Pro Maids through Groupon. The cleaning ladies came today to clean my house. When they were finished cleaning one of the bathrooms upstairs, they came downstairs and suddenly, I started to hear water gushing. While the cleaning ladies where still here we went upstairs to look, and the entire bathroom floor was covered in water. While cleaning the bathroom one of the ladies broke/cracked the tank to the toilet. All the water from the toilet tank spilled out onto the bathroom floor and ran through the pipes and started coming out of the vent from the ceiling in the kitchen floor which is downstairs. When I asked her what happened she alluded to the fact that she didn’t understand me or know English.
I know the tank to the toilet was not cracked or broken before they came because there was not a drop of water spillage or leaking on to the bathroom floor or into the kitchen. The water literally started pouring out of the tank onto the bathroom floor and started coming down to the kitchen floor as soon as they left the bathroom upstairs, so it had to be something they did while cleaning. And after this, they didnt even complete the cleaning of the downtairs area.

After contacting Houston Pro Maids to let them know what happened and if they could send someone out fix the tank, I was flat out denied...

HORRIBLE customer service, don't ever waste your money on Houston Pro Maids.

Household managers greatest love are amazing housekeepers and as a House manager, Houston Pro Maids are not only amazing they are an assist to a large home's team. Leticia has been the main housekeeper for the last five years I have managed this home and she has shown great integrity and always on time, these are great qualities and Leticia has them. Thank you Pro Maids you are truly professional, it is great working with you.