Home Services reviews in Sugar Land, Texas

4.5 based on 613 reviews Back to the listing
    5

    Talha was exceptional and able to accomodate to my emergency needed deep clean, for preowned home for my buyers, the very next day at 8am. His staff of 3 were there for 3 hours and did an excellent job. Thanks for making it happen:))

    5

    I’ve never had my home cleaned the way Two Maids & A Mop did! Everything is spotless, smells very good & like a breath of fresh air. I highly recommend them to anyone who’s looking for cleaning services. You will not regret it at all.

    1

    The company is weird to me they say my card did not go through, and they sent me a message two days before the service were to be done. I call the day before to make sure they would be at my home and what time, they said yes gave me the time of arrival for the next day in which no one showed up and I called them and they told me the services were canceled this is when they said I did not have money in my account, which was not true, the bank said that had not even attempted to get money out if the account, so I called them again and told them what the bank had said. I also tried to verify my card number with them to make sure they had the right number they told me they could not give me my card number over the phone. I was very disappointed in the way they were handling me about nor having money for the service. They had th nerve to call me on the 5th telling me they would not be coming out on the 6th, which I replied I did not schedule service with you for the 6th and please remove all my info from your system because the Company is incompetent and I will never do service with them anyway. I had guess coming in for Memorial day and they canceled my services at the last minute via messages because they said they could not call me by phone and let me know. Save your money get someone else to do it, cause they just may cancel at the last minute on you.

    5

    I would highly recommend Two Maids & A Mop Sugar Land.
    They took time educating me on the right package for me which I havent experienced from any cleaning company. That was great. Team was courteous and efficient. Looking forward to having the team come back again and free us from all the hassle. Didnt have to be around the team. They knew what they were doing. Loved it. Thank you for your help.

    5

    The ladies were always professional and did an EXCELLENT job 👏 👍 👌 🙌! It's always a great feeling to walk in to a clean home. I highly recommend them.

    5

    Jamie Martinez did a wonderful job and she is also very respectful and sweet. I am more than satisfied with the service and would definitely recommend them for any of your cleaning needs! 😊

    5

    The job they did was so awesome I was bought to tears of joy and gratitude. When ever I need service again I want Miriah & Casandra they are definitely a asset to your company and deserve top pay for their performance. I give them 5 stars.

    5

    Great experience, team arrived on time. House looked awesome after they finished.

    5

    We use them on a regular basis; every week. They do a splendid job. Our Studio has never been cleaner! They are always on time and disinfect everything. Highly Recommended.

    5

    Used Two maids and a mop sugar land , on 4/26/24 and they did a great job. The only suggestion I have is to send a text or email confirmation once the service is complete. Other than that, great job!

    5

    They did what needed to be done. Jamie Martinez, she was so nice and she did exactly what I asked to be done. They were so quick with everything but left my house spotless and beautiful. I will definitely continue to get cleaning services with you all!!

    5

    Everything was great! I arranged for house to be cleaned before my mom was discharged from the hospital. She came home and was so pleased with a clean house and said it smelled so good!

    5

    Xochitl was my service person and she was amazing. I told her what I wanted and she made it happen right away, no questions asked. I would definitely recommend her to anyone who need a good clean up. Keep up the good work !!

    5

    Thank you so much for accommodating me! The communication was clear and thorough. The ladies were personable and so helpful! The house was in disarray because I had been in the hospital with my daughter. They were aware and took extra care and even cleaned the bird cage. That alone was evident of their heart _Again, I’m grateful!

    1

    We hired this company to come out for the top to bottom deep cleaning package. We had recently had some renovations done and so there is a lot of dust in the house and our new born baby is having allergies because of it. So we were really needing someone to come out and deep clean to get all the dust out. We paid this company over $700 to do this and when I got home and inspected what they had done there were several places that they had completely ignored and had not dusted at all. So i called them to tell them this and they argued with me saying that they cleaned everything but because it was so dusty dust had simply come back and I needed to change the air filters. While I can understand how this could be possible for some surfaces I do not believe it to be the case for the areas that I run my fingers across and have them completely coated in what seems like an inch of dust. So I insisted that they needed to come back and finish the job. After arguing with me more they agreed to come back. So they came back today to take care of the things I told them they missed and when I got home I found them to again be completely untouched. I changed my air filters so that’s not an excuse anymore. The areas I told them about they completely ignored again. I would suggest not using it this company.

    5

    I was really pleased with my service with this company. The two maids who came to my home were really professional & nice. One of their names was Seven. She was really friendly & attentive to detail. Seven made my experience pleasant. Will be using this company again!

    1

    Unfortunately I had a very bad experience with this company. We purchased a monthly plan for a house we just moved in. This house already had the move in cleaning and we needed a touch up to be able to start settling in. Two maids arrived around 11 am. From the beginning , we had issue with the company to get them clean inside the cabinet so after a few phone calls they added 50$ to the already paid 200$ to get the job done. Cabinets were only done partially and the maids did a very superficial dusting and mopping of the floors. As we did not have any of our stuff unpacked yet, they technically did not do any dusting. They were in rush to leave , did a very bad job in bathrooms , there were spots everywhere and eventually they left around 3 pm.
    I notified the company and asked to reduce the price based on their advertisement of pay per satisfaction only to find out this was a false advertisement as I was told I should have bought a deep cleaning package. My question for the company, we paid 250$ to you and did not get even a basic cleaning ! You’re asking for more to get a basic cleaning done. I wish I could have given a negative score to your dishonesty.

    1

    If possible I would give a -ve rating. We used their service for move-in clean. The maids said they will clean every inch of the house. But they haven’t touched even a single inch. Cabinets were not cleaned. Fans and light fixtures were not dusted and cleaned. Laundry room was left in a mess. Visible cobwebs were also not cleaned. And they charged almost double the other cleaning companies do. I wouldn’t use or recommend their service again!!

    5

    I'm really pleased with the ladies that come and help us out. They are super professional, super fast and super helpful if I need something extra.

    5

    I used Two Maids to get a deep clean for my brothers apartment coz they have good reviews and great prices.
    I'm traveling from out of country and wanted to give a cleaning gift to my brother. They made sure I got my money's worth.
    The team appointed for my clean was very professional. I'd recommend everyone to try them out. My brother loved his apartment. He will start a monthly clean with them.

    5

    This was my first experience using this cleaning service and will not be my last. The 2 ladies showed up on time, were extremely professional, & kind. I had selected the 2 hour clean; upon entering & getting their equipment in they asked what I’d like them to focus on & promptly went right to work. I left about 15 min after they started to run errands. 10 minutes before the 2hours were up they texted letting me know they’d be finished soon & asked if I’d like walk through before they left or if they needed to lock the before leaving. I was back quickly after they left, did a walk through and was so impressed with all they did. All surfaces were dust free and cleaned, even the base boards. Every inch of my kitchen and bathroom had been disinfected, bed made and so much more. My apt looked like a hotel suite & smelled so fresh. I would recommend this service to anyone and look forward to using them in the future.

    Alexandria Naas