HVAC reviews in The Woodlands, Texas

Super fast, very professional, and amazing service!!! It’s too cold out here to have no heat! These guys are the BEST!!!

Charlie saved me from another night in this hot May heat. He was quick to come by and see what the issue was and fixed it like it was nothing! I am so grateful to have a trusted a/c man!

We had a solid and positive experience with My Guys Heating & Air Conditioning to repair our AC unit. The technician/owner (Charlie) was amazing, and the install/repair crew (Mario and son) were INCREDIBLE! They stayed until the job was complete, and until they knew the unit was running properly. The office personnel (Sarah) was incredibly professional and helpful! About 1 week after the repair, some sort of brown-out and/or power surge occurred in our home which apparently caused a fuse(?) to blow in the control board. I called them the next morning, and Charlie was at our home the same day by noon. He was extremely knowledgeable, knew exactly what to do to fix it and get it going again. He also stayed for a while to make sure the unit was stable and was not going to blow a fuse again. I appreciate their professionalism and diligence to get the job done properly! THANK YOU, MY GUYS!

The crew from My Guys was very efficient and respectful of my house. They even vacuumed before they left. They arrived early and got straight to work. They finished the job in a timely manner and wished me a good day when they left. I will definitely use them again when necessary.

Excellent experience. Highly recommend. The technician was very pleasant and personable, and he clearly knew exactly what he was doing. He got our problem sorted out quickly and for a reasonable price. We were so happy with our service that we signed up for the monthly maintenance plan (set fee gives you two "free" maintenance visits per year and priority service otherwise.) I figure it will save us money in the long run by keeping our HVAC system in tip top shape and preventing big problems from developing.)

One of the worst experience with AC technician ever. We were trying to get AC fixed for my parents who are in their 80s. They are 80! The home warranty company assigned these guys to come out to check out the system. They came out on Monday and despite my calls to get their report, it wasn’t until Thursday night that they finally sent the report. And this after my many phones to them which went unanswered. I finally got a call 2 days later and I was told that the manager would get back to me with the report. But the report did not get sent until 2 more days passed. When I tried to call to ask what the problem was, they said no one available to take my call until the following week. All the while, my parents did not have AC the whole time and this is really became a health issue. I couldn’t do anything on my own because the home warranty company said they would void my warranty unless I fixed everything according to what the technician saw. They said some parts would be covered while other parts would be out of pocket. Who in their right mind would just go ahead and fix without knowing what exactly was the issue? I ended up calling someone on my own, who came the very same day, fixed everything and all of that at fraction of the cost of what this company was going to charge me. I would not use this company as they are unreliable and unresponsive. I have text messages to prove this review… just ridiculous how they can run a business like this. If you didn’t want to take the case, then don’t take the case. Don’t make my old parents suffer.

We had a wonderful experience with My Guys! They scheduled every step, from the initial inspection to the actual installation, very quickly! They are very transparent about everything they find and explained their findings so I could fully understand. We knew our AC and furnace was on it's last legs, and they were able to offer a high quality package that cost less than their competitors quotes we received... and included more. Their warranty package is also top of the line, they back their products and it shows. Their installation crew was very courteous and professional. They protected our home, did a great job, and left everything clean. I can't say enough good things and will recommend them to everyone! We made the right decision to go with My Guys!

Awesome customer service. They stand behind their work. Holiday weekend and Charles came out and repaired my AC at no charge. Said it was because the issue should've been caught on earlier visit. Will use them again with no second thoughts

I had to have some parts replaced due to leaking. I got 4 estimates and this is the company I chose for the work. They showed up on time and got the work done quickly. The workers were polite and let me know all the areas they would need access to. I’m happy with the work and will be using them again for any hvac needs.

My Guys AC have been here and helped me on several occasions. Hunter, the technician is punctual, polite, treats me with respect, he is a professional. His work is quick, efficient and thorough. Each time he has been here was for different reasons, nothing has been redone, and most issues he has predicted, did come into play. The office staff has been kind, courteous and helpful. Laura is a dream Kidd, she always greets me with a smiling voice. Their pricing is quite reasonable compared to the AC outfits I used years ago. My Guys, thanks for all you do!

My Guys means the service that you need. The company provides such a good service that I don't mind in exploring what other options might be there similar to My Guys. They are very reliable and trustworthy. They great service starts with a great contact from customer service who makes sure they understand your request and needs. They are very flexible in how you want the job done and provide a great service to adjust to your needs. Technicians always explained what needed to be done and why, and after the job is finished customerservice check with you directly to close the request. I highly recommend it

A/c replaced today, guys were awesome. Got everything done quickly and the house was clean when they left. Great service, would highly recommend and would use them in the future. Great job guys.

Absolutely the best service! We highly, highly recommend My Guys. Very honest, professional, and thorough. Charlie came to our home and resolved our problem in a matter of minutes. We are so happy with My Guys and have signed up for their VIP maintenance program. Well worth it!

Made the call regarding water heater issues received a call back and a diagnosis within 24 hours. Top-notch customer service from entire team and technicians on site. Situation was dealt with within 72 hours of calling for a water heater install. Everything was cleaned up on point working I would recommend this company 100%.

My Guys replaced my sprinkler backflow valves that were damaged in the recent hard freeze here in the Houston area. Charlie Long responded in a timely matter and performed the job in less than an hour. The cost to do the repairs were much lower than expected. I would highly recommend My Guys for any plumbing issues. The new valve is on the right.

Needed fast service for a clogged kitchen sink. Laura took my call at My Guys and she was able to schedule a technician the same day. Technician, Charles L, was friendly and professional. I ask a lot of questions, he was polite and explained how things happen. I appreciated that he was also very neat and cleaned the floor and cabinet before leaving. Good workers are hard to come by, so I am leaving a 5 Star review. I would definitely recommend My Guys.

My Guys once again provided excellent service to my home's AC with a full explanaition of what parts and work were needed and what the charges would be. Excellent work, fair price, and dependable technicians. Laura, the scheduler, is a great team member who pleasantly updates me on arrival times, costs, and follow-up!

I just want to give a shout out to Charlie and Laura from My Guys AC and plumbing. Charlie has done work for us several times in the past few years and has always done a great job. I just had Charlie fix several emergency water shut offs and replace a toilet. Charlie worked through the problem and solved the issue. During this process, he and Laura kept me informed and had great communication. He handled my issue and was so polite and professional. When a problem does happen, it really makes the great companies stand out. Thanks Charlie and Laura!!

We returned home at 6:00 in the evening after being away for a week and found our house to be 82 degrees. I called My Guys and they were at our home in 5 minutes. The technician quickly located the issue and had it repaired in half an hour. Super knowledgeable and great service. Highly recommend My Guys Heat and Air.

My Guys is my go to for plumbing and HVAC needs. They respond quickly whenever needed and are great to work with. I just had a natural gas valve installed to power a home generator. My Guys used high quality parts and completed the service faster than expected. I highly recommend My Guys for any plumbing and HVAC needs. You will not be disappointed!

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