Reviews of local pros in Universal City, Texas

4.7 based on 382 reviews Back to the listing
    5

    Julio and his crew were out today to clean up our yard, trim up shrubs, mow our lawn and top off mulch. They did an amazing job! They even stopped to let me take my dogs out, which was so nice!

    5

    We had an amazing experience with this tree trimming company! They came out to our home and did a fantastic job trimming all of our trees. Everything looks so clean and natural just what we wanted a minimal trim, and they absolutely nailed it.

    Highly recommend if you’re looking for quality work and a team that truly listens!

    5

    Way 2 Gro services our landscaping- and provides outstanding service. Great company with great customer service.

    5

    There were some issues with communication at the original install but they made it right and the plants look great.

    2

    We never knew when they would be here. Never trimmed shrubs or pulled weeds as they were supposed to. We order 3 Crepe Myrtle trees 2 months ago and still don’t have them. All kinds of excuses!!!

    5

    Tim, the owner, and the crews at Good2Gro were great. Very professional, on-time, and were easy to communicate with. Highly recommend!

    5

    If you are in need of installation of landscaping and / or a new irrigation system, maintenance of and existing irrigation system or lawn maintenance (grass cutting, hedges & tree trimming) Way 2 Gro can handle whatever you need. They even maintain softball, baseball & soccer fields.

    5

    Tim and his Team did an amazing job! Whatever we ask for be delivered!!!
    Recommend them highly!!! Love our new backyard!!

    5

    From the perspective of another contractor, these guys were great to work with. They communicate well and they were clear on the job at hand. Very professional group with a very positive energy. Hope to be doing more business together in the future.

    1

    I had been looking for a good lawn service company for a LONG time. Tried a ton of outfits most would never call back and the ones that did never showed up. I found way to grow as they were in my neighborhood working, I called and actually got a hold of someone, and they showed up on time and the workers were very friendly and did a great job. They are on time and responsive and text or call back every time I reach out, the first service was great and I was going to leave a review right away but I wanted to see if they were consistent. They have been. Hope they continue that. Great job guys!

    5-10-24 FINNALY had enough with this company, THEY JUST CANT GET RIGHT!!!! They started out SO GREAT!! And slowly fell off with each and every service over a year and a half or so to the point now I am firing them. The last service(s) were just a joke to include today, they do not communicate internally and when you call and try to tell them what was missed or what you are unhappy about, they try to turn it around on YOU the paying customer and tell you that YOU are being unreasonable and gaslight you and try to make you feel crazy. I paid extra today to have a part of my yard cleaned up and weed wacked. And already had done this once before and it was great. The crew did half of what was asked to be done, not their fault they weren't told to even do any of it come to find out!! The only reason they did any at all is because I got home from work early and they were here, packing up and I asked about it. They did half and left.... JOKE!!! The lady I talked to says.... well is that the same area?? UH YA!!! The same one I asked for for the second time now... Two services ago they were supposed to bag leaves and clean up. They left the entire area by the garage and shed full of leaves, talked to Tim and he said Do you want me to send them back I said no I got it. But next time please have them get it. Last service before today same thing, didn't touch the garage shed area LEFT FULL OF LEAVES! Spring Servies, for weed control earlier this year, no calls to schedule and I am calling to figure out when they care coming, NOBODY talks internally. Guys just showing up when they want to or when the office schedules them but no calls. THEN they do a top dressing. Totally left in clumps and a mess. Not to mention charged me double from last time. I get things are more expensive but things dont double in a few months. I talked to Tim again. Do you want me to come back?? No Tim I got it.. I WILL RAKE IT OUT Just like every visit, I will finish their work. NEVER had the same guys twice I don't think, at least not the times I was here. So obvious turn over problems. The lady who runs the office just told me on the phone, I cant control what the guys do or don't do, and the GM didn't tell them... Your right!! Your running a circus over there and nobody does what is being paid for... nobody is communicating, I am not mad at the guys in the field. This is 100000% an internal problem with the owners. Well, not my circus not my monkey. YOUR FIRED...

    5

    I contacted Way2Gro in a pinch because I had a faulty sprinkler head that was leaking. Tim and Norman came out within 24 hours and fixed the problem in no more than an hour! They also gave me an overall assessment of my entire sprinkler system. Way2Gro will definitely be my go to for the maintenance of my sprinkler system. Thank you Tim and Norman!!! I appreciate the responsiveness and OUTSTANDING customer service.

    5

    Pleasantly SURPRISED with the exceptional work ethic this company exudes. In 3 days they dug up the yard, installed irrigation front and back and cleaned it all up before leaving!! Our guests could not even tell they had worked on our lawn. VERY professional. I would highly recommend this company.

    5

    These guys are amazing and have supported our local community and Bulverde Little League far beyond their calling! They do amazing work, are very professional, and are very easy to do business with. Give Tim and his team a try for your project or landscape and maintenance needs!

    5

    We have had great experiences with Way To Grow. Tim is always there to listen to what I want to do and come up with ideas and plants to use. He is very knowledgeable and helpful and has helped us do a lot of big changes to our once terrible looking yard.

    5

    Overall our community hasn't looked this good in years! BIG kudos to Tim and his team for maintaining all of the property and communicating professionally and reasonably with us. An amazing collaboration that we are thankful for. We hope this relationship continues, as it is getting more and more difficult to find a decent landscaper that does honest work. Thank you Way 2 Gro!

    5

    I was extremely impressed with Tim Massey and Way 2 Gro. My mother died unexpectedly and we had a short scheduled large gathering at my ranch/home with over 100 guests arriving on Thursday.
    Tim was able to schedule an incredible crew to handle my much needed lawn maintenance with even some light landscaping on the day before. He relieved so much stress for me and my family during such a difficult time.
    Thanks Tim for all you have done for me!
    As far as the quality of service, 5 stars is not enough!
    May God BlessYou!
    Lazy G Ranch

    5

    I love working with Way 2 Grow!! I have worked with them for over a year on multiple properties and I can honestly say I never have to worry! My properties all look amazing and communication with the owners is always great! Thank you for always taking care of everything Danielle and Tim!

    5

    We have used Tim and his team many times over the past few years and I’d recommend them to anybody. They did great work landscaping and now maintaining our yard. We couldn’t be more pleased with their work and customer service. Thanks guys!

    Blake

    5

    Highly recommend Way 2 Gro! Recently had our trees trimmed and they did a fantastic job! Enrique and John were so respectful, showed up on time and worked really hard! Will definitely use them again! Thank you Tim Massey!

    5

    We hired Way2Grow for some tree trimming. We were very pleased with the care they took on our trees and they were very careful with our landscape lighting too. The crew was meticulous with cleaning up and left our yard looking better than when they arrived! I highly recommend them.

    5

    Way 2 Gro is the best lawn maintenance company we have ever dealt with!
    We have had so many lawn maintenance crews over the years but none can come close to comparing to Way 2 Gro!! The crews that come to our house are polite, respectful, on time, and do excellent work! If they can't come, or are delayed, they always text me. I have to be home because of my dogs, so Tim (owner) has been very understanding of my time constraints. Additionally, Way 2 Gro is very fairly priced! They have also done quick and reasonably priced irrigation system repair. Way 2 Gro has been taking care of our yard for a few years now and we have always been pleased with their service!