HVAC reviews in Van Alstyne, Texas

Daniel was very prompt and courteous when he was bidding on the job. He was also very fast at installing my new HVAC system. I've had my new system for over a year now, and Daniel showed up to do the free annual check up. Highly recommend Cool One Air.

ADDED: Now one of the two units he installed needs a $1500 fix. IMPOSSIBLE TO GET ON THE PHONE, WON'T ANSWER TEXTS OR VOICE MAILS. Absolutely ZERO follow through. They installed two units for me. Problems with them and it has only been 2 years. They never registered the units with the manufacturer, so nothing is covered. They do not answer the phone or return calls, do not respond to emails. I paid them over $10,000 for the units. DO NOT USE THESE GUYS.

Daniel was excellent and honest about my ac problems. Had 2 other companies tell me I needed a whole new unit that would cost around 15k. Daniel came and fixed only what needed to be fixed and got me up and running for a fraction of that! I will be recommending him to everyone I know!

Dave is amazing!!! Very grateful for him and getting our business AC back up and running. Very trustworthy.

My A/C wasn’t working and Dave isolated the problem to a short in my circuit board. He made the repair and It has worked fine ever since.

Randall showed up on time and on the dot! Fixed the problem, mice had chewed wires under house. Professional, polite and gave back peace of mind and comfort in this texas heat. Great pricing and reliable. I know who my go to guys are and could not be happier with the service! 11 out of 5 stars!!

Sammy and his team at Air Experts responded quickly when I needed a repair to my A/C system and got me up and running in no time. They are always there when you need them. No need to look elsewhere for any HVAC service!!

Sammy is Absolutely The Best! Always Prompt and has the issue resolved.

Worked with Jacob Perez. Super easy to deal with, fair prices, went out of his way to educate me on some things that I should/shouldn’t be doing with my HVAC system. I will definitely call them in the future if I have any HVAC issues. Extremely customer service oriented!!!

Had bad experiences with ac companies previously, so when our ac stopped working I was nervous about who to choose. Thankfully Air Experts took great care of us. The tech that helped service our unit was Casey. He was on time and diagnosed the issue quickly. Our ac needed a new compressor, which they ordered and installed a few days later. A month later everything is working perfect. This is a huge deal because every other time we have had an ax company come out (too many times) they never fixed the issue on the first shot.

I highly recommend Air Experts.

Jacob performed a complete system check and pointed out several issues to watch in the future. He documented his assessment with photos which is a great help going forward. Jacob is a top notch technician and very professional. I am extremely pleased with Air Experts and the employees who work there.
Randy Franks

Air Experts have been maintaining our AC and heating systems for several years. They make sure they stay in good shape. If you need repairs, they are professional and knowledgeable.

Randall was amazing. He’s super knowledgeable and worked quickly and efficiently. We had two other companies come out and they couldn’t solve the issue. Randall arrived and instantly knew how to fix our home!

I highly recommend Air Experts! I called and spoke with Heather in the morning and she was kind and quick to get someone out to see me. Randall and Jacob came out a couple of hours later and got my AC unit up and running quickly! So thankful for a great business that is local too!

Very happy with their customer service and overall job. Definitely give them a call if you are in the Van Alstyne area!

Highly recommended. I've used another provider in Van Alstyne for years, but their pricing has gotten too high. I tried Air Experts this time to test the waters and they were outstanding. Their pricing was fair, their customer service was excellent and communication was great. Randall was outstanding. They will definitely have my future business.

My experience with Air Experts gets 5 stars! Starting with the lady that answered the phone who was so sweet, the fact that you were able to get someone out to determine the issue within an hour of my calling you was wonderful. Sammy is a SAINT in my opinion. He was able to determine and fix the issue immediately, had the kindest spirit and the icing on the cake was the amount that you charged. I was expecting to be charged about 1000.00 and it only came to a small fraction of that. You will always be my go to air conditioner company.

Randall was exceptional in personality, efficiency and all around stellar service. We came home at 5pm on Friday to a house with no AC on a Texas summer day looking at a weekend of misery. I called and he was there within 30 minutes and resolved the issue within the next 30. We appreciate and trust this business and highly recommend you keep them on speed dial.

Best service we have had. We used to use some of the other big name places with their “plans” or “memberships” and they all sucked. Every time they came out it was like they were looking for something to get more money out of you. Not Air Experts they are no nonsense and straight to what you need with options. Their membership is awesome, service is fast, and always reliable. We would highly recommend this place.

Technician was very thorough and did a great job!

Air Experts was top notch. Very professional and fair pricing. Had to get my old ducts replaced. Zach was extremely knowledgeable and took his time explaining everything.

Just wanted add updates to my review. I’ve continued to get maintenance done by Air Experts and have never been disappointed. Randall and Sammy are great resources in diagnosing and explaining maintenance updates/issues. They are honest and upfront.