Plumbing reviews in Willis, Texas

I rated them 5 stars because they don't let you rate them 10 stars

Called to make appointment, discussed the issue and agreed on price. Even sent him a picture as requested. No call. No show despite waiting all day. He had no excuse. Simply refused to show or even reschedule. I was hoping for better due to the company's good reviews. Very dissappinted. Not a professional in my book. Arrogant and rude. Don't use this guy.

Major leak to house from meter
Very knowledgeable fix the leak in less than an hour and a half courteous polite answered all my questions. Highly recommended.

Good locally owned business, very professional, arrives when they say they will and fair pricing. Will use again.

I contacted Janine (spelling?) for an annual service appointment and found scheduling to be very accommodating, as well as friendly, better than average estimated costs, and overall a truly exceptional interaction prior to our appointment. Danielle was our service representative who showed up on time, was clean and tidy in her work, efficient, and gave us a good timeline for future needs so we could plan accordingly for the expenses. Our interaction with her was outstanding, and we hope to always have her as our plumbing expert and service provider with Burke Family Plumbing LLC. It really was a seamless, easy, honest, and genuine experience that we could only wish for from other companies. Danielle and Burke Family Plumbing are truly exceptional from start to finish.

Danielle always does top notch work, is punctual, professional, and fixes things right the first time. She is a great brand ambassador for Burke Plumbing.

I was communicating with them via text for an estimate to connect a generac to the gas line. I waited for two days for their call, but they never called. I received a text where i was asked when would be a good time for someone to come by. I told them after 12pm. I was told again that someone would reach out to me, but no one called or texted. I called them and I was told "Yes, we are aware that you are waiting for a callback. Someone will reach out to you soon". I never heard from them again.

Had new lines put in nine bathrooms. Technician was quick and through. Could not be happier with Burke Family Plumbing!

The crew did a great job and were very kind and courteous. They cleaned up after the repair like they were never there except the toilet now works properly.

We really appreciate the excellent service that Mr. Ricky with Burke Family Plumbing provided to us when our tankless water heater stopped heating over the weekend. He came out early and did a very thorough check in a lot of trouble shooting. He was very knowledgeable and explained to us the pros and cons of different systems and what the different potential problems could be. His troubleshooting was very thorough and he figured out how to resolve the problem without replacement of any expensive parts or extras. The whole team took our call and scheduled us was very promptly, efficiently and clear. Thanks again!

These guys rock! Quick and efficient work, good price, good people! Great operation. Called for help at 8AM and job finished before noon. They are even tech savvy. Really are a family of plumbers.

Called them 2 months later for 4 different issues. The technician, Danielle analyzed what needed to be done and quietly fixed them all to my complete satisfaction. Price was reasonable considering the difficult ceiling leak she fixed. Left the areas spotless as well. Highly recommended!

We’ve used Burke Family Plumbing for planned reno/upgrade work and emergency break/fix work. Regardless of scenario they are always fast, reliable, professional, patient and friendly. We joke that we feel like we got the hookup with a family member, when its just their excellent customer service and skilled technicians.

The technician did an excellent job! I was having an issue with the air conditioning unit in the attic, not understanding that the condensation pipe leading to the Bathroom pipes were all interconnected. A bathroom back up could potentially result in the air conditioning unit shutting down. The technician was able To create a bypass to prevent this from happening in the future. He also provided an excellent explanation on how to maintain the system.

Danielle arrived within the promised time window. Completed work in a timely manner. Work completed to my total satisfaction. No comment on price. I do not know if price is high/low/competitive. I do not bid plumbing jobs. Always call Burke. They do excellent work. I highly recommend these guys.

Have had Ricky with Burke Plumbing service our plumbing needs for 10+ years now and I find the company to be honest, dependable and their work done at a fair price. It’s nice to know I can depend on Ricky’s expertise for all of our plumbing needs.

Burke Plumbing has done work at my house a few times now. Each time they have been out, the techs have been professional & efficient. They are very knowledgeable & pricing is reasonable. Anytime I need plumbing services, I'll call them!

Response from my first phone call was terrific! Very friendly and quick service.

First time using Burke and it will definitely not be our last! Dependable, friendly, professional staff from the office to the techs. They solved our problem without charging an arm and a leg. I would highly recommend Burke Family Plumbing

We love Burke Family Plumbing! They always do a great job at a fair price. Their technicians are professional and do their job well. Great job Merek and Lyndsey for handling that 75gal hot water heater down two flights of steps!

I highly recommend Burke Family Plumbing for all plumbing needs and issues. Communication with and from the office is always timely and friendly. Danielle has been our plumber for a number of jobs (big and small) over the last couple of years. She is efficient, informative and always happy to help with any issues with which we have presented her. I would definitely use Danielle and Burke Family Plumbing again.

From scheduling the service on the phone to completion everything was exceptional. Danielle and Eduardo are excellent plumbers. Burke family plumbing are the ones I will use from now on.

So grateful we were able to get someone out with in a couple hours of calling Monday morning. Despite a couple complications (related to our home and the space allotted) they kept us posted and we have hot water with in just over 48h of making the call. The price they quoted was what we paid and very reasonable. Every one was so helpful and informative through each step! Friendly. Quick. Competent. And Honest. Definitely recommend!