Home Services reviews in Wylie, Texas

the team at ortaga carpet's & rug cleaning has done a fantastic job cleaning our rugs this year, with some being cleaned multiple times because of our dog. each time, our rugs were treated with care, thoroughly cleaned, and returned quickly, all while providing excellent customer service. we also received helpful advice on an antique rug and needed repairs. the non-slip pads we bought for some of our rugs have worked much better than what we found online and were competitively priced. i'm excited to expand our rug collection in the coming years, and it's reassuring to know we have such expertise nearby.

so happy with this carpet cleaning service! first, their carpet cleaner didn't need to use my water or drag bulky hoses all over my house. preston was very professional and friendly. they sent a text to confirm my appointment, which fit perfectly with my schedule. preston looked over the spots on my carpet that needed extra attention and gave me a fair quote that didn't cost too much. i usually don't like finding a new carpet cleaner because i'm worried about letting strangers in and paying too much for something simple. but preston went above and beyond, and the cleaning system they use is really different from anything i've seen before. i will definitely use them again!

Amazing service! They did a fantastic job! We were moving into a new home and needed our carpets cleaned on a specific day and time, right after closing and before the movers arrived. Bryson was incredibly helpful in coordinating with us during our tight schedule. On closing day, we faced a significant delay, but Bryson was quick to respond and adjusted their schedule to ensure our carpets were cleaned after the closing and before our move the next day. Despite the stress from the delay, Bryson remained calm and assured us that they would get the job done—and they did! Our original carpet cleaning appointment was set for 1 PM, but the closing finally took place at 4 PM. The technician arrived at 5:30 PM, and the carpets were not only clean but also dry for the movers the next morning! I will definitely recommend Ortaga Carpet's & Rug Cleaning! Great job!

Reliability and Superior Tools - Disregard any other carpet cleaning 'experts', this professional is the genuine article. Bryson managed to remove candle wax and gum from the carpet before he even started the vacuuming process, extracting a significant amount of dust. Once he started the steam cleaning process, the carpet began to resemble its original, new state, soft and almost dry. He was also prompt in his response, arriving the day after I reached out to him, demonstrating his deep knowledge of the business. I've dealt with a multitude of rental properties, and this has been the best carpet cleaning experience I've ever had. Forget the rest, this is the best.

i found ortaga carpet's & rug cleaning online because of their great 5-star reviews. after calling, they were able to schedule me quickly. preston arrived right on time, explained the cleaning process, and started working right away. now, my whole house looks amazing—like the carpets are brand new. preston even took care of the area rugs and made sure the floors looked spotless, showing real dedication to good service. a couple of days later, he followed up to make sure i was happy with everything. this is definitely a 5-star carpet cleaning experience.

Just before I closed on the sale of my home in Wylie, the water line to the refrigerator leaked and soaked the carpet, padding, and baseboards in the living room. Trenton came right away and took care of everything! He removed the wet carpet pad, replaced it, disinfected the area, and made sure the drywall was dried out. I was out of town, but Trenton checked on the house several times and made sure every detail was handled. I am extremely happy with the service! If you need carpet cleaning or emergency help, call this team. They are professional, friendly, and offer fair prices without overcharging for urgent jobs.

i've been wanting to write this review for a while, but just got around to it now! my husband and i recently moved to wylie and bought a new home. we were thinking about replacing the carpets, but decided to try having them cleaned first—and we’re so happy we did! greyson came out to clean our carpets and did an amazing job. the carpets look so much better than we ever expected, especially since the previous owners didn’t take care of them. greyson provided great customer service and had such a positive attitude the whole time. thanks to his excellent work, we will definitely use ortaga carpet's & rug cleaning again. we’re looking forward to our next cleaning in a few months!

My father and I decided to have our cherished family oriental rug cleaned by Ortaga Carpet's & Rug Cleaning. Their team, including Bryson and Shaun, were not only polite but highly skilled and knowledgeable. They did a truly remarkable job! We were so impressed that we decided to bring in two more of our oriental rugs. One of them was a handmade Persian runner rug that had a missing corner and a slight bend. We didn't anticipate the extraordinary work they would do. They not only cleaned the rug impeccably but also repaired it flawlessly. We are overjoyed with the results and can't praise their services enough! We highly recommend them for anyone in Wylie who needs their carpets or rugs cleaned.

They were punctual, and Greyson did an excellent job with the carpet cleaning. He was very thorough and managed to remove all the stains left by my dogs on the carpets. Now, my house smells wonderfully fresh. The whole service was swift and professional. I would certainly give them a 10/10 and highly recommend their services. I'm definitely going to reach out to them again for another carpet cleaning session in Wylie!

I called and got a quick response the same day. As a returning customer, I was given the next available slot for my carpet cleaning. The technician, Greyson, showed up right on time and started working after I pointed out the rooms and spots that needed extra attention. He explained that pet stains can sometimes come back, but promised they would return at no extra cost if the stains reappeared within a few days. Greyson was professional, friendly, and worked hard to make my carpets look great. I highly recommend their carpet cleaning service in Wylie!

preston was amazing! he showed up right on time and was very professional. he explained everything about the carpet cleaning process, which i really appreciated. the work was super efficient and best of all, the results were great! we had a lot of pet stains on our light grey carpet, and after preston finished, you can’t even tell where the spots were. he worked really fast too. most carpet cleaners i’ve used take hours, but preston finished two bedrooms and a hallway in under an hour. i will definitely use this service again!

I recently had my carpets cleaned by a fantastic team. They came highly recommended to me by my HVAC service, and I'm so glad I chose them. My carpets hadn't been cleaned since I moved in, and I was eager to refresh them. The owner was quick to respond to my appointment request, and we communicated easily via text and email to address all my questions. When the technician arrived right on time, I felt instantly at ease with him. He did an amazing job cleaning my carpets. I was able to watch the process, and he pointed out some really interesting details along the way. He was professional, friendly, and took his time to ensure everything was perfect. Plus, he was great with my Chihuahua, which was a big plus! I can't say enough good things about this service. If I could give them ten stars, I would! I’ll definitely be calling them again for my next cleaning needs because I know they’ll deliver excellent results every time. I’ll be sharing my positive experience with friends and family!

Ortaga Carpet's & Rug Cleaning really helped us out when we needed our rugs cleaned at our center. The office staff was very helpful and made scheduling easy, and Trenton and Bryson did a fantastic job making our carpets look fresh and spotless. The service was provided free of charge, which we truly appreciated. We couldn't be more pleased with the results!

The team arrived right on schedule and did an amazing job! I tend to be quite particular, but I was so pleased with their integrity and attentive care while working on my carpets, especially with my fluffy white cat around. They used specialized tools to remove all the cat hair and made sure to note any details my property manager might need to be aware of regarding the carpet's condition. I'm grateful for the great service provided by such dedicated professionals. If you're looking for organic carpet cleaning, I highly recommend this service!

i can always rely on this carpet cleaning company. the technicians really know their work and understand what methods work best for different carpets and fabrics. they are always considerate and help move a few things so they can clean as much of the area as possible. shaun and bryson did a fantastic job getting tough dirt and stains out of my carpet. they provided great customer service and didn’t try to oversell anything, but instead focused on what i actually needed. i also had an area rug that needed special cleaning off-site, and even with some weather challenges, they took care of it without any problems. trenton in the office was fair and honest, making sure i got the best service for my needs. excellent job! i really appreciate good customer service and a job well done, and this team delivered wonderful service.

My wife and I recently moved into a new home and wanted to get our carpets cleaned in four rooms. Our real estate agent recommended a local carpet cleaning company. Bryson came by and showed us different cleaning options and explained what would work best for each room. The prices were fair and the cleaning team did an excellent job. Their attention to detail and quality work made us feel confident we picked the right company. We will definitely use their carpet cleaning services again in the future.

We have been using this carpet cleaning service in Wylie for several years now. Their work is always efficient and affordable. They recently started offering an add-on treatment for removing tough odors from carpets, especially helpful for pet smells and accidents. The service uses a special enzyme cleaner and is reasonably priced per room. If you need help with pet odors, be sure to ask about it—they even have different products for cats. The office staff is always friendly and quick to help with scheduling. I highly recommend them for anyone needing carpet cleaning in Wylie.

Wow, I am so impressed with the carpet cleaning service I received! I needed a priority cleaning because the carpets were in really bad shape with pet stains and odors. Bryson made time in his schedule to help me out right away since a new tenant was moving into the house soon. He cleaned the whole house for a fair price, was very polite, and arrived right on time. The job was done with top-notch equipment and the results were amazing—the carpets look almost brand new even after cleaning six rooms, a hallway, two flights of stairs, and the entire basement. I will definitely use this carpet cleaning service for all my rentals in Wylie from now on. Highly recommend!

I’ve had my carpets cleaned in my home on two different occasions. One time, a room had its carpet cleaned and stretched, and another time a different set of rooms were cleaned. Bryson responded quickly to my questions and gave a fair and accurate quote. The carpets were cleaned soon after we talked, and both times they ended up looking like new. The service was top quality, and the results were fantastic for the price. I highly recommend this carpet cleaning service and will definitely call again in the future!

I had my big living room rug cleaned by a local carpet cleaning service. This rug has seen a lot of action with a busy family, a big dog, and a toddler running around. After Bryson came by to pick up the rug and clean it at their shop, I was amazed at how fresh and bright it looked—just like the day I bought it! I really thought the blue color had faded for good, but a deep professional clean brought it right back. I reached out to a few companies before deciding, but this one stood out because they offered pick-up and delivery for the same price as a regular steam clean. The whole process was easy and convenient, and I’m definitely planning to use them again for my bedroom rug soon. If you want your carpets or rugs to look new again, I highly recommend this team.

This was our first time using this carpet cleaning service. I really appreciate the other reviewers who recommended them. I have only good things to say about this company, and from now on, they will be our first choice for carpet cleaning. They were quick to respond and very understanding. Trenton explained the carpet cleaning process to me over the phone and gave a clear estimate—he was super friendly and helpful. The team showed up the next day and did a great job cleaning all our carpets, even removing a big stain from one of them. The price was fair, too. Bryson was very careful when moving equipment, making sure to protect the walls and corners from any scratches. Before leaving, he even noticed I had a package delivered and helped bring it inside. They do excellent work and are genuinely good people, which can be hard to find these days.