Home Services reviews in Wylie, Texas

I want to say how grateful I am for the amazing service at Ortaga Carpet's & Rug Cleaning. The receptionist was so friendly and patient when I had to reschedule my carpet cleaning many times because I wasn't feeling well. She always told me not to worry, and they would be happy to come when I was ready. In the past, other companies didn't care if I missed my cleaning, but here, they really wanted me to feel better first. When Bryson arrived to clean my carpet, he took his time and made sure everything looked spotless. My carpets looked fantastic after he finished. The whole experience was wonderful, and the customer service was excellent. This is definitely the best carpet cleaning company I've ever used.

After a heavy rain in Wylie, our basement carpet ended up soaked for the first time since we moved in. We reached out to Ortaga Carpet's & Rug Cleaning, and Shaun came by to help us. He gave us simple, step-by-step instructions on how to pull back and tent the carpet to dry it out properly. Now, just a short while later, our carpet looks and smells fresh again. We've worked with all kinds of home service companies over the years—electricians, HVAC, plumbers, roofers—but this was one of the best experiences we've had. They showed up on time, explained everything clearly, and worked with total honesty. We really appreciated how they gave us different options and were upfront about the costs. Their prices were reasonable, and they were just as friendly as they were skilled with the cleaning equipment. You can tell they really care about the details, from the way they handled our furniture to the care they took not to damage anything. I found their name on an app and saw others in Wylie had great things to say, too. If you need carpet cleaning or help with a wet carpet, I highly recommend them!

Ortaga Carpet's & Rug Cleaning did an amazing job—my carpets look spotless and fresh. Scheduling carpet cleaning was super easy with their online tool, and I could always check the status of my cleaning jobs in my account. I’ve shared some before and after photos from a couple of the jobs they did, and the results speak for themselves. The black light inspection for pet stains is really helpful and doesn’t cost much, especially for properties that allow pets. Everyone I’ve met, like Preston and Shaun, has been very friendly and professional. I highly recommend giving them a try—you’ll be glad you did.

trenton came over to clean a big red paint stain on our carpet after a spill, and you can't even tell anything was ever there now. i've also had them clean carpets in other houses and do air duct cleaning, and every time i'm impressed by the attention to detail and how professional they are. after a heavy rain, my basement in wylie flooded, but they came to help right away. shaun arrived quickly, removed the carpet, set up dehumidifiers, and checked for moisture in the area. the next day, their project manager brought a team to cut out the wet drywall and covered all my things with plastic to keep them safe. they are even working with my insurance and helping me repair everything within my budget. i can't say enough about how helpful and friendly everyone has been, turning a tough situation into a smooth process.

Bryson showed up right on time for our carpet cleaning appointment. He was friendly, introduced himself, and clearly explained the whole cleaning process before starting. The carpets in our home were cleaned so thoroughly that they looked almost brand new afterward—we were so happy with the results! Preston also came by earlier to give us a quote for the cleaning service, and she was very personable and made us feel comfortable. We highly recommend Ortaga Carpet's & Rug Cleaning if you want your carpets looking fresh and spotless. They really did a fantastic job!

After moving into our first house in Wylie, we noticed the upstairs carpets had several pet stains and lingering odors from the previous owners' large dog. Since we were already making a lot of upgrades before moving in and didn't have the budget to replace the carpet, we decided to try professional carpet cleaning. We reached out for help, and Bryson did an outstanding job. He was able to get rid of the unpleasant smells and removed most of the stains, making the stairwell and upstairs carpets look fresh and almost like new. Bryson was very professional, clearly cared about doing a great job, and paid attention to every detail. We are very happy with the results and will definitely use their carpet cleaning services again.

i have used this carpet cleaning company in wylie for a long time now, and every time, they do an amazing job on my carpets, rugs, and furniture. it’s always easy to call them whenever i need help, which i really appreciate. preston works hard to make sure everything is taken care of, and that makes me feel like a valued customer. bryson and trenton always show up on time and do great work, even with my two standard poodles making things a bit tricky sometimes. recently, i had a visit from allison, who really knows her stuff when it comes to cleaning and caring for carpets and upholstery. you can tell she’s been doing this for years and takes pride in her work. i still have more rugs and furniture to clean, and i’ll definitely keep using this company. it’s so nice to find a team that cares about your home and really goes the extra mile.

Ortaga Carpet's & Rug Cleaning did a wonderful job helping me with a water issue in my home. As a new homeowner in Wylie, I had never dealt with water damage or needed carpet cleaning before, so I really appreciated how patient and helpful the team was. Trenton took the time to explain what they were checking for, like moisture in the walls and any possible mold, which made me feel comfortable and informed. The crew worked quickly and efficiently, using fans and the right equipment to dry everything out and take care of my carpet. They even moved the wet carpet to help prevent any lasting damage. Their friendly attitude and willingness to answer all my questions showed they truly care about their customers. I will definitely call them again for any future carpet cleaning or water damage needs.

I usually feel stressed when I need to find a carpet cleaning company, but after searching online I decided to give Ortaga Carpet's & Rug Cleaning a try. I scheduled an appointment to have three rooms and an area rug cleaned. Preston showed up right on time and finished the job quickly. Before this, I had tried using my own home carpet cleaner to get out all the dirt from our dogs, but it just didn't work and left soap behind. Their professional carpet cleaning process made a huge difference—the carpets looked fresh and spotless, and the rooms smelled amazing! I highly recommend their service and will definitely use them again when my carpets need cleaning.

I contacted a local carpet cleaning service on a Saturday because we needed some quick spot cleaning before an important event. Even though it was last minute, I left a message and Bryson got back to me really fast. He asked a few questions about the carpet and stains, then checked his schedule. Bryson called back soon after and let me know he was fully booked for Monday, but he was able to come out on Sunday, which I really appreciated. Despite it being a busy weekend, Bryson did a fantastic job getting our carpets fresh and clean. I’m impressed with his dedication and wish more people had his work ethic. Highly recommend!

I had a wonderful experience with this carpet cleaning company in Wylie. They answered all my questions, gave me a fair estimate, and set up the appointment quickly. The customer service was excellent! On the day of the cleaning, Preston arrived right on time, was polite, and did a great job making my carpets look fresh and almost new again. Since I have sensitive skin, I was worried about harsh chemicals, but they were able to use a green, eco-friendly cleaning solution that worked really well. I would definitely recommend their carpet cleaning services to my friends and family in Wylie.

preston came out to our home in wylie to fix several spots where the carpet had pulled away from the strips next to our hardwood floors. he explained that the reason for the separation was due to the carpet being a lower grade, which made it more likely to come apart. we really appreciated that preston shared this information with us and made sure we understood what was happening with our carpet. he did a great job repairing all the joints and made the transition between the carpet and wood look seamless. preston was very professional, friendly, and clearly knew what he was doing when it came to carpet repairs. we were so happy with his honesty and skill that we plan to use this company again in the future when it’s time to replace our carpet. highly recommend for anyone needing carpet cleaning or repair in wylie!

Absolutely fantastic experience! I called late in the evening to get my carpets and sectional cleaned, and less than 12 hours later, two cleaners arrived at my place in Wylie, ready to get to work. Even with such a quick response time, they made sure to provide quality service. When I wanted a bit of extra attention on my couch, the company sent out one of their most experienced technicians, Trenton, at no additional cost. Now, my sectional is spotless, smells fresh, and feels brand new, all thanks to Trenton’s professional and thorough carpet cleaning skills. I’m really glad I chose this company—highly recommend them to anyone in Wylie looking for reliable carpet cleaning!

I contacted a carpet cleaning service in Wylie to book an appointment, and they were able to fit me in the very next day. Preston and Bryson came to my home and did an amazing job cleaning my carpets. With three young kids running around, they were so patient and friendly, making the whole process easy for our family. They even gave me a call before arriving to let me know they'd be just a few minutes late because of a previous job, which I really appreciated. Their prices were better than other carpet cleaners I’ve used, and I felt comfortable having them in my home. I’ll definitely be calling them again for my regular carpet cleaning!

I have been using Ortaga Carpet's & Rug Cleaning for many years. Every time I call, they quickly help set up my carpet cleaning appointment. Shaun and the team always show up on time with all the right tools to get the job done really well. I was impressed that they even took care of my baseboards while cleaning the carpets. Over the years, they have cleaned the carpets in my home, office, and even my church here in Wylie. No matter if the job is big or small, they always do an amazing job. I am really happy with their service and would definitely recommend them—even to my family!

I've had two wonderful experiences with Ortaga Carpet's & Rug Cleaning so far! The first time, I had my living room carpet and couch cleaned. While the technician was working, he gave me a quick quote for cleaning my upstairs carpets, which I decided to schedule for later. They kept my quote on file and checked back in with me after a few weeks, making it very easy to set up my next appointment. Today, Shaun came out to clean my upstairs carpet and did an excellent job! He also took extra time to go over a spot on my sofa that I had questions about from the first visit. Shaun carefully explained that my upholstery is dry clean only and let me know what that means for the cleaning process. The customer service was top notch, and my carpets and furniture look and feel fresh and clean. Highly recommend!

I called Ortaga Carpet's & Rug Cleaning to set up a carpet cleaning for my apartment in Wylie, and they got back to me really quickly to schedule an appointment. I was very happy with how fast and easy the booking process was. Bryson and his coworker showed up right on time, got all their equipment ready, and finished steam cleaning my living room, hallway, and one bedroom in under 40 minutes! The equipment they used looked professional and worked great, and both workers were very thorough and polite. They wore matching company shirts and looked neat and tidy, which I appreciated. It was clear they really cared about doing a great job and making sure I was satisfied. I’m glad I found such reliable and friendly carpet cleaning pros. I recommend checking out their website for details on pricing and the different services they offer. I was genuinely impressed with the whole experience!

They did a great job and a great price . I will use again in the future.

He came to do my Christmas lights. He was paid never showed back up… would give 0 starts

Very detailed, great integrity. Great pricing. Honest and skilled in his workmanship

Alex does great work at a fair price. Highly recommend