Reviews of local pros in Bluffdale, Utah

4.7 based on 653 reviews Back to the listing
    5

    Excellent friendly service. Technician explained all readings, and provided the best advice. Kaine did an outstanding job. We are very grateful for your friendly service!

    5

    I love a contractor that’s super easy to work with. It’s so hard to find these days so I’m glad I found Paradise heating.
    Great admin staff to get me scheduled, great communication with the tech, great experience all around. As a GC I’m always looking for quality to work with so I will be calling these guys again for any of my clients!

    5

    So glad we went with Paradise Heating and Air! Great company and got everything done so fast!! Would highly recommend Nick, Blake, Cole and Manning and the rest of the crew to anyone needing a repair or replacement.

    5

    Oh my goodness! What a wonderful experience I had with paradise heating in air. I was looking for a quote for a new heater and air conditioner. I spoke with Nick, he was extremely knowledgeable and took his time with me. No hard sales, just good old fashion customer care.
    Thanks Nick!

    5

    Paradise's crew were phenomenal to work with. From our first call where I thought I was asking for a part replacement to me realizing I was over my head. This lead to a follow up call where I met Kaine and Nick for the first time and they identified long standing problems in my home that needed to be addressed, direly.

    They were flexible with our difficult schedule and made sure we were comfortable each and every step of the way. And best of all, the team was quick and efficient through and through while beating out the competition on price. Thank you to the entire team for being exceptionally professional! Our home is much happier for this awesome experience.

    5

    My technician Nick was nice and timely, got everything up and running again quick! My heater wasn't working and my thermostat was dead. He got me set up with a new thermostat and fixed the furnace. He also sent me some quotes for recommendations to help my unit run more efficiently, which I appreciate. I'll definitely be back again!

    5

    I used this company for the installation of a commercial rooftop unit a few years back. After installation, the unit had issues and would sporadically stop heating the building. Paradise would come out, diagnose, and implement the fix, without charging for the service call. To be clear, I would not expect to be charged for this on a new, recently installed unit that was over $20,000.

    What stood out for me was the way I was treated by management/ownership. They had been out at least 6 times over a 3 month period to try and resolve the issue, and even when the technician tried to blame it on an issue with our building layout (previous system worked fine for 30 years) or electrical systems (electrician said all was in order), the owner was always kind, respectful, and willing to keep using his time and resources to look for a resolution, even if it meant they would lose money.

    In the end, a representative from the manufacturer came out at the request of Paradise and found that the new unit had a small device that was faulty and needed replacement (factory defect). We have not had any issues with it since.

    There have been a couple of minor issues with the quarterly maintenance service, (billing and scheduling), but so far they have been quick to resolve these issues satisfactorily.

    All of this to say, issues will arise with any business or contractor that you deal with. Humans and technology are prone to error. What matters most is the way in which these issues are handled and that you're left feeling valued as a customer. As long as the folks at Paradise continue with this level of response, they can count on my business.

    5

    Kaine arrived as scheduled and got my furnace working again quickly. He did an analysis of my whole system including pictures. I really appreciate the extra steps. I will definitely call Paradise next time I have an issue!!

    5

    They came to do an inspection on my furnace. Showed up on time and completed the inspection. I would recommend Paradise to anyone. Kaine, Cole and Blake did a great job. I look forward to them returning for a fall inspection on my AC unit.

    5

    Nick and Michael are fantastic technicians to work with. Very prompt they came in and were able to diagnose and find the problem while offering tips and tricks to maintain my system long term. They were knowledgeable and answered every question I had. I would hands down use paradise heating and air again and will be recommending them to others. Thanks for the great work!

    4

    Our upstairs heater was not vented correctly which caused a domino effect of problems. Kaine was able to fix the venting, as well as clean the inducer and replace the valves. Paradise was knowledgeable and nice to workout. They explained everything so I feel confident in their fixes and it’s guaranteed for 90 days.

    5

    Kaine Williams was very quick and thorough on the repair to make sure everything got back up and running. We had a CO Leak and they quickly diagnosed the issues. Would recommend!

    5

    I had an issue with the furnace at a rental, and Paradise was able to get Kaine to come check it out first thing the next morning. He was extremely communicative, explained the issue, gave me options, and gave solid maintenance recommendations for the future, as well as detailed documentation of why the problem occurred and everything he tested.

    He was able to get the blower motor replaced quickly and got everything working by that day! Great experience with Paradise.

    5

    Nick made sure all my questions were answered and that I understood the pluses and minuses of all my options. He was very professional and personable. The bid was on par with others in the industry, and I really appreciated their honoring the Armed Services with a military discount! Desiree was great at keeping in touch with me and keeping me informed. Cole and Blake were prompt, courteous, professional, and efficient! I look forward to years of efficient performance from my new dual furnace and air conditioner. Thanks!!!

    5

    The service I got from these folks was amazing. I had issues with my furnace turning off and owing to that, whole house stayed colder. I called in later in the evening for help and they sent me their technician Kaine for help almost immediately the very next day at 8 am. Kaine is amazing and pretty knowledgeable. He immediately identified as well as addressed the issue. Thanks a lot Paradise for your great service.

    5

    They are the best! Paradise replaced both of our A/C units and furnaces at a great price and seamlessly. Our technicians, Blake, Cole and Kaine were super solid and professional. They worked so hard and completed the job in less than 2 days. The entire experience was top notch, and everyone on their team who helped us was fantastic. I highly recommend Paradise Heating and air, and will use them always for future HVAC needs.

    5

    I can not recommend these guys enough.
    Nick came out to give me a bid on a much smaller project, but we ended up discussing my long term plans, and he let me know a about a great deal I could get on a dual fuel heat pump system now, plus rebates and tax credits. The install team really went above and beyond&beyond to do this project right the first time. They did a bunch of extra work to help me get my swamp cooler removed, they pulled out the ducting for it so my roofers could just roof right over where it was like it was never there. Inside, Cole and Blake knew I had been so disappointed in the ascetics of what I had installed before, and really put a lot of attention into a clean looking, and done right install. Functionally, after just 5 days in it, the comfort level of my home has improved exponentially. The equipment its self is a communicating Goodman fully modulating heat pump, with high efficiency dual fuel furnace on the inside, and runs like a dream, and the install which is what really matters is world class.
    I am sending all my friends and family their way.

    5

    Our experience with Paradise Heating & Air was excellent from start to finish!

    Kaine was thorough and efficient—he had one of our units up and running in no time. He clearly explained the issues and next steps without missing a single detail.
    Nick walked us through all of our options and educated us on each one, helping us make the best decision for our needs.
    Blake & Cole installed both of our new systems within just two days! They arrived each day with a smile and worked long hours. We were incredibly impressed by their professionalism and dedication.
    Desiree ensured the entire process was seamless, even when we changed our plan. Her coordination made everything feel effortless.

    This company truly went above and beyond. Their team is top-tier, and the way they handled everything was exceptional. We cannot recommend Paradise enough!

    5

    Kaine was our technician. He did an excellent job changing our furnace motor and get us ready for the winter. He did good recommendations and explained everything in simple terms for us to understand. It is worth to give them a try. I totally recommend. Good estimates as well

    5

    I just used Paradise Heating & Air for the second time and had a great experience with them again!. They replaced my furnace (and installed new thermostats) on very short notice, which I really appreciated. The team was fast, efficient, professional, and extremely polite throughout the entire process. Everything was explained clearly, the work was done quickly and cleanly, and the system is working perfectly. I couldn’t be happier with the service and would definitely recommend them to anyone needing HVAC work. Thank you Kaine, Nick, Blake and Cole!

    5

    I recently used Paradise Heating and Cooling and had a great experience from start to finish. The team was professional, responsive, and made the whole process easy and stress-free.

    Blake was a huge help — he took the time to explain everything clearly, answered all of my questions, and made sure I understood my options before moving forward. He was knowledgeable, honest, and genuinely cared about making sure everything was done right.

    I would definitely recommend Paradise Heating and Cooling to anyone needing HVAC services. Thanks again to Blake for going above and beyond!