Reviews of local pros in Centerville, Utah

Update from 1 to 5 stars! Home depot inspected the carpet personally and determined that the carpet was wearing at a level that would not be acceptable. They have approved to have the defective carpet taken out and replaced with new carpet. Jon (Store Manager) and the Centerville Home Depot Staff are very good to recognize the issue and take great care of their customer.

This review is in regards to carpet and flooring only. The reason we choose Home Depot to carpet our entire home is our confidence in the products they offer to the end consumer. Only a few months after having it installed, we noticed dramatic traffic patterns and the carpet is actually breaking down. Home Depot stated that the manufacturer required that we have the carpet professionally cleaned even though it had not been near the 18 months as required in writing by Home Depot.

We had the carpet cleaned and of course that did not fix the problem. I have reached out to Home Depot to see how they will navigate this issue from here and feel confident that they will stand behind their product.

UPDATE: The manufacturer hired an inspector and came to the following conclusion:

III. Conclusion:
This certified flooring inspector finds the following:
The concerns with the carpet are due to cleaning/maintenance related issues.
It should be noted that the vacuum brush roller was loaded with hair, which has the effect pressing the carpet down and adding to the cornrowing that is present throughout the installation.
No manufacturing deficiencies were found in this Phenix carpet, nor is there anything here that constitutes wear.

The findings are inaccurate because the challenges we are having would been found on the entire floor and not just the traffic areas. Waiting to see how Home Depot handles the situation.

These photos were taken within a foot of each other..

Fast and great work. Strongly recommend.

They showed up on time. The job was completed before the deadline. They communicated well and accurately as to what phase and what dates the heat cable was to be installed.

This company installed heat cable on my roof as I get a lot of ice and dripping onto the sidewalk. It was scheduled and installed promptly and he did a great job it looks very professional I couldn’t ask for more

Zack, Austin & Kaden were exceptional in their professionalism, knowledge and execution…. And, they have fun doing the job…. That’s a great thing too…

They were quickly responsive to my original request. They were professional. The installers were friendly and knowledgeable and did a great job! I highly recommend this company!

Great experience working with David and his crew. Highly recommend Utah Heat Cable. Professional, friendly, responsive and great prices.

David was professional in his dealings with us. Came when promised and got the job done. Would recommend them to install Heal Cable or any of the services they offer

We had an appointment for a heat cable check up. It was reassuring to know all is good. Additionally, we now know what type of system we have. Got recommendations and options we have when the current system is at the end of its life. We will use them when it is time

David and crew were amazing and fixed my heat tape even in the snow! They were diligent and very friendly explaining all the repairs needed. We will for sure be using them again!

We had a good experience with Utah Heat Cable. They were very responsive and showed up when they said they would. The heat cable works like a charm and we would highly recommend them!

They were amazing. Had a heat cable go out as we were about to get 15" of snow came out same day and fixed the problem in the middle of a blizzard. Followed up a few days later too making sure we were still doing well. Highly recommend.

I had heat cable installed in the gutters on the front and rear of the house as well as zig zag on the rear. Dave, the owner, explained everything very thoroughly. The installers we courteous and careful. Pricing was better than the competition. I recommend them.

I have to mention Zak. He was at my home on time. Polite, personable, professional, positive. He endured through the dark hours and his long drive home. Utah Heat Cable is fortunate to have him. I compared pricing. They were more than competitive and provided excellent workmanship.

We really liked using Utah Heat Cable. They came out, drew up a plan, told us where we really needed heat cable and where we could "wait and see." They broke down the cost into each of the various parts so we could see exactly what we were paying for. We needed rain gutters fixed that the ice pulled off and they sent out a team to re-install. They worked hard and the last day even worked into the dark to make sure it was finished that day. They were friendly, polite and all around great guys to have around. Also very professional. Would absolutely recommend to anyone who needs heat cable.

Utah Heat Cable installed heat tape in one area of our roof and rain gutters. They were very friendly, helpful, and professional. They were willing to travel, which we greatly appreciated. We highly recommend this company.

After making the mistake of going with a cut-rate heat tape installation, I am glad that I worked with Utah heat cable. Installation was prompt and everyone that I worked with
was very professional.

Our experience with Utah Heat Cable in Centerville, UT has not been positive. The owner was at our house last winter and stated they had not installed enough heat cable and he committed to us to come out in the spring and install additional cable. This never happened. We were even willing to pay for the additional heat cable. When the snow melted, we saw that 7 panels on our metal roof had been torn by the snow guards that were installed by Utah Heat Cable. When notified and sent pictures the owner stated on 05/08/2023 “I will go ahead and get the replacement snow retention ordered.” After additional messages and photos, we have yet to get our snowguards repaired or the additional heat cable installed as promised. In fact, we have not heard from him since he said the parts were ordered. Our roof has been repaired, the damaged snowguards have been taken down, but nothing has been done by Utah Heat Cable regarding the snowguards or the heat cable. We do not recommend Utah Heat Cable.

Really fantastic company. Good communication and reliable work. They came up with a great solution for my roof that saved money and was a much better solution than what my roofing company suggested. As my old heat cable continues to age I will definitely be using them more

Austin did a great job. Great install and very easy explanation on how it all works. We feel 100% better going into this winter season with our new heat tape.

David Tanner and his team at Utah Heat Cable did an excellent job of designing and installing our new snow mitigation system including the snow retention bar and heat cable. The team was very professional, punctual and a pleasure to do business with. I highly recommend their products and services.