Reviews of local pros in Eagle Mountain, Utah

4.8 based on 407 reviews Back to the listing
    5

    Best owner ever and does a great job!

    3

    Excellent service and workmanship. Very reasonably priced.

    5

    Great costumer service and Thank you for a job well done!

    5

    AC went out. Gave these guys a call. And they were on it. Highly recommend them.

    5

    I would recommend Ultimate Air to anyone! Same day service and not over charged. Thank you Ultimate Air for your great service!!

    5

    Great experience! They came out on a holiday weekend and diagnosed the problem and got the part as soon as they could. Very professional and friendly. Would recommend to everyone. Thanks!

    5

    Very fast and excellent service! Great to communicate with and did excellent work.

    5

    Have used these guys over the past 15 years! Reliable & good pricing! Use them for rental properties & my personal home! Would highly recommend!

    5

    I have used these guys on multiple jobs and they are extremely good time and time again. Any issue I have had they have warrantied with no head ache and no hassle. I wouldn’t use anyone else for my Hvac

    5

    Called in very stressed and hot with an angry baby because our ac suddenly went out, he was able to squeeze us in quickly and fixed the problem in a matter of minutes!! Amazing service and really friendly! Will definitely recommend to everyone!!

    5

    THESE PEOPLE ARE AMAZING!! They are extremely kind and helpful. They go the extra mile, service with a smile, and they're about half the price of the bigger companies who advertise on TV and radio! You will NOT be sorry if you use them. They are in my contact list for life!

    2

    Was impressed with the Technician but disappointed that we were charged $450 on top of our 5 year warranty. Even though they initially installed the HVAC 3years ago. This is a super high service charge and would recommend people to look elsewhere for decent prices in this market.

    1

    They were very nice to work with but they undersized both of the units we needed for our house. They did not install the correct amount of ducts per room. The air conditioner units are way too small to cool our house and both need to be upgraded to the correct size. We have had several other heat/air guys come out to look at the project and they were shocked at the of units that were put in. Now looking at a very expensive re-do on a 3 year old system to get the appropriate sized furnace and condenser, feel we were ripped off by them and would not ever use them again.

    5

    I hired Ultimate Air to fix multiple issues caused by First Choice. Ultimate was a great value and a pleasure to work with. The installers sealed my duct runs, fixed numerous problems (all detailed in my review of First Choice), and even installed my EcoBee for free. I fully intend to have Ultimate back out to my home to do one additional job for me. I would absolutely call these guys first for my next HVAC repair or installation.

    5

    Super fast and great pricing. A part broke off today with the snowstorm and they still fit me in for a same day appointment. He fixed it in 20min so now we have heat again. Definitely recommend and would use them again.

    5

    Janelle at the front desk was so amazing and helpful!
    She listened to my AC story. She got me right in even though they are so busy. Russ came out and fixed the problem same day. Russ is super knowledgable and he did a great job. This is a honest company that gets the job done! We are very impressed. We highly recommend them and will continue to use them.
    Thank you so much Ultimate Air!!

    Zac & McKenzie Engle

    1

    My home AC was under warranty with them. It was brand new. For 5 years they had to come in and refill the Freon every summer. killing a patch of grass and racking up hundreds of dollars in electrical costs. This summer was no different and instead of coming to fix it when i called they told me they couldn't come in for a month. I called a different company instead. Turns out my ac coils were leaking the valves in my condenser were burned out and the whole system needed to be replaced. It cost me over $5,500 to fix the damage done by them stringing me along on their warranty.

    5

    I called at about 10 o’clock on a Sunday night to try and get some help with an error code my furnace was giving me (Ultimate Air phone number is on my furnace to call for any service needs) and by 7:30 in the morning on Monday, I got a call walking me through a simple fix that I would have had no idea how to do myself. He easily could have charged me to come out and be at my house for two minutes, but he walked me through it and now things are finally warming up again at my house. I had called a dozen places before I noticed his number on my furnace and none of them even tried to help me, they all just wanted to charge me a $70+ service fee to even come out and talk to me. They’ve earned my business for a long time!

    5

    Submitted a service request and had Russ call me the very next day to schedule an appointment to fix my AC. He quickly found the issue, fixed it, and gave me some nice tips to keep things running and even threw in a free air filter. Very nice and professional, 100% will call again the next time I have an issue.

    5

    We have called these guys several times over the past several years and have never been disappointed! We've had them come out for little things like recharging the A/C or just servicing our units, and we've called them out for bigger things, like replacing our air conditioner. I feel like their rates are very fair, and the service is exceptional! They are a very reliable, trustworthy company. We will continue to use them for all of our future HVAC issues for sure!

    5

    Ultimate Air was fast, professional, prompt and very competent! They beat others in price and service. Very easy to work with. Amazing customer service!!
    We had a steam humidifier installed. I have heard good things about this humidifier but wasn’t sure how much of a difference it would make. The first morning we woke after turning on the humidifier, we were SO HAPPY!! It was obvious that the air was different, I have dry eye and it didn’t bother me like it usually does. Each winter our skin dries up and my kids get frequent bloody noses from the dryness, so my husband and I keep talking about taking the leap and getting this humidifier. We finally did it. And I know we’re going to say, “why did we wait so long to have this humidifier added to our furnace“!
    Utah winter air is harsh. I am so happy I have this! Even after a day I can tell a difference in my skin and eyes.