Reviews of local pros in Lehi, Utah

4.8 based on 822 reviews Back to the listing
    5

    Daniel has been to my place for tune-ups & maintenance a couple times now. He is very thorough & makes sure that all is in good working order. He’s cordial & very helpful. I appreciate his knowledge & skills to be sure we are running smoothly & comfortably. Thank you very much. Keep up the great work, Daniel.

    5

    Great service and a great price. I highly recommend this company For all your HVAC needs!

    5

    Excellent service from Angela and Mark, they were both friendly and professional and their prices are really reasonable. Won’t hesitate to call them again.

    5

    Ben was very knowledgeable and efficient!! 5 + stars:)

    5

    Dylan came out and walked me through all the details needed to know how proceed. He is extremely professional and thorough. I am recommending him to all my friends!

    5

    Had them come do a tune up of our AC. Daniel gave us a heads up when he was going to be there and was super professional and took great care of us!

    5

    Dylan N. Was great! He came in on short notice and got my AC unit up in no time. He was very thorough and did a fantastic job explaining everything to us.

    5

    North Star is the BEST!!! They sent a tech out to my home to service my AC. He was very professional totally in compliance with the social distancing and mask use. My AC is working GREAT! Thank you for quality work at a good price! I highly recommend North Star HVAC 🌟

    5

    North Star provides the best of service with in depth technical expertise, reliability and a high degree of customer care. Their business card is in my file folder labeled #1 HVAC.

    5

    Dylan N. has been to our house 4 times in the last couple of months working on AC and heating units. He is on time, reliable, professional, informative and honest! I would highly recommend Dylan and North Star!

    5

    Dylan did a great job today coming out to review the problems I’m having on my HVAC system. He is a true professional, very knowledgeable of all HVAC systems. I will only use Dylan in the future. Sound good

    5

    North Star is The Best HVAC company I’ve ever dealt with, and I’m an old HVAC and pipe insulator! Dillon Neilson was my technician, and he taught me about the A/C system and condenser. Explained maintenance and answered all my questions and concerns. This company is top notch from their coordinator/scheduler, technicians, and owner! If you need anything, they got you covered with the best staff, products, and service. Thank you North Star!

    5

    Dylan was honest and very professional. I appreciate his honesty and gave me information on what could possibly be happening with our furnace. I recommend North Star .

    5

    Dylan was fantastic. He gave me good advice on how to care for my furnace as well as fixing my problems. I would always recommend him as he was honest & very pleasant in our dealings.

    5

    Daniel came out for a yearly check up on my unit and everything was great. Employees are friendly, professional and knowledgeable in the HVAC field.

    5

    My experience with Northstar was 5-star. My mom has a membership with another company. Last night this other company serviced her furnace and told her she needed a brand new furnace that would cost her $14K for reasons I don't understand. He turned off her furnace and refused to turn it back on despite her request as she didn't believe anything was wrong with it. Important note - my mom is 83, had heart surgery two years ago, and it was 20 degrees last night. Unreal!

    Long story shortened, I called Northstar at 8:00 last night. The dispatcher was so kind and because of our situation had someone come out first thing this morning. I am sure you can guess the outcome....nothing wrong with the furnace. Danny turned it back on and went above and beyond to help us.

    I will always use this company going forward. My mom is cancelling her subscription with this OTHER well-known company.

    So grateful for good people in the world who live with integrity and honesty. I would refer them to anyone!!!!

    5

    Our heater stopped working during the night. We called for help and Dillon responded, an hour earlier than expected. He was very friendly and respectful, explained what he was doing every step of the way. Within a half hour, he had us up and running with a follow up plan. We were impressed with his knowledge and “bedside manner.”

    5

    Very happy with the service and repair with Dylan. He was professional and kind in his communication of arrival time, everything he was doing and what needed to be replaced and why. The last part was much appreciated. We talked about maintenance and he really helped me feel more comfortable about the whole situation.

    5

    When our ac went out, we were all miserable. Dylan, the North Star tech, came to our house at the exact time stated and was polite, respectful and very knowledgeable. Although my husband was at work, Dylan explained everything to me thoroughly and in a way I could understand. ...and when the ac manufacturer told him it would be a two week wait on the nonstandard part--he wouldn't accept that. He worked extra hard to get us a part, so we could be up and running again, today. I will be recommending him to our friends and we will definitely use North Star again if we need future service. If I could give North Star Heating & Air ten stars I would! Thank you for taking care of us so quickly and efficiently!!

    5

    I have used North Star Heating and Air for years. I appreciate the dedication of there employees. Every experience has been very positive. I feel like the employees are very knowledgeable, and they take there time to explain every situation. Thank you North Star
    Debbie Vigos

    1

    My furnace stopped working and I tried scheduling a repair through their online form. I got no response and went with a local competitor.