Reviews of local pros in Midvale, Utah

Great service. Matthew came out promptly. Was very friendly and thorough. Not pushy at all. Easy to talk to and work with. Explained everything and helped us clear our pipes on short notice. All in the rain and cold with a smile the whole time.

Roto-Rooter is hands down a world-class company that lives up to its stellar reputation. In December, I faced a nightmare when my basement backed up with sewer water. Roto-Rooter didn’t hesitate—they arrived promptly, cleared out invasive roots, and expertly diagnosed the issue, including a cracked pipe under my house. Naturally, I was stressed about the repair, but their team put me at ease. They provided a detailed quote upfront, and though I initially thought it was a bit steep, I decided to shop around, gathering eight other estimates. After all that, Roto-Rooter’s offer came out not only more affordable than the competition but also included superior quality and better warranties. I’m beyond grateful for Beau and the crew—true professionals who delivered exceptional service. I’m sharing this to save others the time I spent researching. After two weeks of weighing options, I chose Roto-Rooter for my sewer line and liner repair, and it was the best decision I could’ve made. A+ service, A+ team—highly recommend!

Benny was super kind and helpful when diagnosing my problem. He also took the time to answer all my questions without making me feel silly.

I was very grateful for the quick response when our drain clogged up. I had pulled our toilet only to discover that I needed to bring in the big guns. Adrian was to our house within 1.5 hours of when I called for service! He was very polite, friendly and conscientious. I would love to have him as a neighbor. He was thorough and fast. He even cleaned up after himself. I would definitely choose Roto-Rooter (and Adrian) again.

Benny was Amazing! He was professional, efficient, kind, and considerate. He took time to share his knowledge and provided an excellent service! Would definitely hire him for any future plumbing needs!

Benny came out and snaked our kitchen sink and laundry floor drain at 10pm and he was awesome. He was so helpful and had a great attitude.

A plumber arrived within 2 hours of calling, even though it was late in the evening. The plumber (Eddie) was courteous and upfront about cost and time needed. I didn’t end up having them fix the issue at that time but I would use them for future plumbing emergencies.

Our technician Edward was every prompt in getting to our home and even text and called us with arrival updates. He is super friendly and knowledgeable. Edward was able to troubleshoot our issues and fixed it within minutes. I greatly appreciate his professionalism and can't thank him enough!

Benny (with the hat) just finished up clearing out our clogged pipes and saved us. He was friendly, answered all our questions, and was understanding of our situation. I hope my pipes don't clog again, but if they do I know who I'm calling.

Our technician Adrian was awesome. He was very fast and our pipes flowing again.

Five Stars!
Benny was absolutely fantastic! He took the time to thoroughly explain all my plumbing options and demonstrated expert knowledge about the issues and solutions. His professionalism, patience, and clear communication made the whole experience stress-free. Because of Benny’s excellent service, I highly recommend Roto-Rooter. He’s a true asset to the company!

Called and had the expert help within the hour. Our technician Matthew was professional, kind and efficient. He quickly identified, explained and resolved the problems. He was also very kind to our very energetic dog. We will be sure to use their services again.

Benny showed up when we needed him, was super professional/effective & efficient. He communicated everything that he was doing and why and took care of the issues we were having while being as unobtrusive and gracious as possible (…no small feat when one’s head is under the kitchen sink and they’re mucking through questionably foul substances from the piped bowls of an old house)

Excellent job—thank you!

Our technician was amazing! I made the call at 10:55pm and he arrived on time within the scheduled hour. He was professional and very knowledgeable explaining the process and even giving us recommendations to prevent our drain problems in the future. I also loved how fast and simple Roto-Rooter was at scheduling my late night emergency service! I would definitely recommend.

Zack was awesome came in and helped figure out was wrong and gave a quick solution, very personable and was in and out, no mess either which is a plus

Adrian was very nice and did a great job explaining what he was doing and quite personable. Thank you Adrian!

I do not recommend this company. I will never use them again! They showed up 2.5 hours late, charged me $170 just to tell me what I already knew (and already told them) was wrong and tell me they couldn’t fix it.

Great experience! Very easy to schedule, came within two hours on a Monday morning and very professional! Highly recommend!

Yairo was very helpful and his work was of the highest quality. I would highly recommend.

They were quick to respond. However. The gentleman that came was not prepared and new to the plumbing Buisness. He had to go to the supply store multiple times. And came without a ladder to get to the pipes in the ceiling. The job wasn’t completed professionally. See pic. Sticking out 2” off wall. The tech was under qualified and said the company doesn’t solder copper. It took him all day. 7 hrs. And seemed to be over priced. Wouldn’t use them again.

Called on Saturday night. At first they told us they could get here in 2 hours, then they said 8 am the next morning. Actually, they got to uor house at 9, not 8. Fixed the problem in 15 minutes, charged us 500$. WAAAAYYY too much money for not even removing the toilet (my husband already had it off).
Someone called right after they left and said the sewer scope guy is in your area, he can come now, do we want him to come now? Yes, he is on route right now. Here we are, more than an hour later, no one. Apparently, "in the area and on route right now" are very different for this company then what I would tell someone. And, this was Sunday morning, no traffic.