Reviews of local pros in Murray, Utah

After a technician from a different company failed to fix my furnace and told me that replacement for several thousands of dollars was the only option, I called West Brothers. They promptly sent over John, who isolated the issue to a switch within 20 minutes. John replaced the switch and left us with our furnace working for less than $150! Highly recommend West Brothers!

Our AC went out over the weekend and they got us up and running when the outfit that did the initial install fell through. The other guys were going to charge us for a new control board and motor, but John said that wasn’t necessary and the motor was under warranty. The total repair was a fraction of what we expected it to be. My family has used West Brothers for years, and I can’t recommend them highly enough.

I highly recommend West Brothers for HVAC needs. Todd is a straight shooter who isn't trying to upsell unnecessary things. He was thorough in explaining things until I understood them, was clear in his responses to my questions, and put me at east with the process of purchasing a new furnace. I was happy with the price and the turn around time to install. West Brothers took care of us and we will definitely turn to them for future HVAC needs!!

West Brothers was fantastic to work with on my heating/air in my new basement. The work they did was excellent, timely, and the price was right. I would highly recommend their services to anyone needing this service in their home.

New Furnace, Central Air and couldn't be happier! These guys are awesome, professional, clean, and super nice. They did a fantastic job replacing my old 20 year furnace with brand new. The job was well done and the communication was top notch. Won't go anywhere else for my furnace and air conditioning needs. Trust these guys!

I would recommend West Brothers to any one out there who needs a repair or replacement on their HVAC. Todd, Brandon and John were all very professional and great to work with in installing a new system. I appreciate their service and knowledge. If I had a sixth star to give, I would definitely give it to them.

Todd West to the rescue! What every home owner dreads is an AC problem while the temps soar into the 100's. After calling all around town looking for an appointment, only to hear "we can come see you next week", time and time again, I called West Brothers and spoke with Todd. Finally, someone who understands the voice of the customer. Todd offered to squeeze me in the same day, after his normal business hours!!Todd shared many best practices to ensure optimal AC conditions in my home, serviced my unit, and restored cool air within minutes. I am beyond impressed!If you are looking for an HVAC professional, look no further, West Brothers will get you taken care of!

We had our furnace go out over the weekend. Todd West called me on a Sunday morning and walked me through a switch reset. Burner fired up. Heat! He was helpful and explained possible issues and what to do if the problem reoccurs. He saved me a service visit, especially during the weekend. No charge for his help. We called West Brothers Heating & Air for some duct work a couple years ago and had a very positive experience then. Two for two. We will definitely use West Brothers whenever we have heating needs. Highly recommended.

Our a/c system went out. Todd and his crew were quick to respond, gave us a great deal on a new system, and had us back in the chill in no time!! Very happy with the new equipment, the quality of the workmanship. Would definitely recommend West Bros

West Brothers just replaced my old undersized furnace with a larger more efficient furnace. My house now stays cool in the hot weather. Todd, John and his guys do excellent work at honest and fair prices. I highly recommend them.

My AC went out on a Friday night. First thing Monday morning the guys from West Brothers were there. The service guys were quick, honest and knowledgeable. They were able to fix my AC with a quick and easy part they already had in the van. They did not try to upsell me on service, parts or components I didn't need. I would highly recommend this company!

Our A/C went out and Todd and his worker came and installed a new A/C unit and furnace for us. He looked for the best equipment at a great price. He did an excellent job. He is very thorough and excellent to work with. I would highly recommended him to anyone.

Todd was amazing! We have been without AC for 3 days in really hot temps with a 2 year old. We mistakenly tried going with one of those big dumb companies that you hear about on the radio that says they can "come today". Biggest mistake ever. We were strung along for 2 full days and nights (my husband sat up til 1 in the morning waiting for a tech from Whipple to show up....never did). Finally, I called Todd with West Bros. He was super busy and booked out, but he was able to squeeze us in between jobs. What a lifesaver. He came quickly, was extremely king and helpful, honest, and didn't try to sell us something we didn't need. He simply fixed the problem quickly (less than an hour), charged us a very fair price (way less than expected), and was on his way to his next lucky customer. I will never use anyone else. We've learned our lesson and will share this with everyone we know. Thank you Todd!!!

My AC went out in the middle of summer. Todd and his guys showed up quickly and did great work. The pricing was fair and our house now cools down better than it has every done before. I could not recommend West Brothers enough.

Todd was very patient and helpful on the phone, and the tech who came out was professional and efficient. I highly recommend West Brothers for furnace repair and installation.

Todd was great! His assessment of the situation did not include excessive add ons. His bid and the final price matched exactly. He was prompt, courteous, and the end result is a beautifully operating system. He came highly recommended by our neighbor and I am happy to now highly recommend West Brothers as well. They are a company you can trust.

West Brothers has great service at a great price!
I had West Brothers come in and replace my old broken down swamp cooler with a central air. They were very friendly and professional. They did the work quickly and at a great price. My family and I are very grateful for their service.

I've built a good working relationship with West Brothers over the past 5 years. They've always been fair and honest. I've had jobs where it's just needed something as simple as a sensor and jobs where I've needed a whole new furnace and air conditioning unit. The price is always fair and the service is prompt. I appreciate Todd's professionalism and look forward to working with West Brothers in the future.

Todd and his crew do an outstanding job!! They are always quick to respond and their prices can't be beat. We've been using them for years and will continue to recommend them to our friends and family. They've done everything from installing a completely new system (including relocating the units for a remodel) to simple repairs for us. They're great!

West Brothers installed a new AC and furnace for us. They were on-time, courteous and did great work at the lowest price. Our new system is so much quieter and more efficient than our older system ever was! I appreciated the team explaining before-hand what needed to be done and our options regarding a new set-up. They went above and beyond in their service - even tolerating my young children peppering them with questions as they worked.

If you need a new AC or heater, definitely call West Brothers first.

This is my second experience with West Brothers, first time was a service call on a 30 year old AC unit. Didn’t want to replace, selling the home, Todd understood and did all he could to solve the problem. System worked better than it has for years but died 2 months later, real hot summer. Called Todd for bid, came out same day. Got bid the next day and started install the next day. Tried to get a second bid, contractor was booked out over a month and was priced over $1,000 higher for similar equipment. Worked was completed in a timely manner and their workmanship is very professional. Granted the previous system was very old but the new system works so well it feels like a different home, quiet and very cool. I am a retired construction manager, wish I would have had more people like this to work with when I was in the business! These guys are good!