Plumbing reviews in Sandy, Utah

Very helpful and knowledgable. Good prices too

Good receiver took me day earlier for delivery

Helpful, friendly staff. Had the part I needed for a furnace repair.

Friendly and helpful staff, had what I went to get

Fast friendly knowledgeable professionals
That will bend over backwards to help you

Really polite crew and got me on my way in no time

Super helpful! Took care of my order efficiently.

Ryan is awesome always goes above and beyond to help out anyway he can thanks again for all you do

The employees at the counter at the Sandy location are extremely helpful! 10/10 customer service.

Counter help was excellent! Had exactly what I needed to fix my A/C unit.

Amazing staff. Helped me in getting for all supplies for DIY projects.

Shipping / Receiving treated us very well, all hands on deck to get our trailer unloaded!! Polite and well-spoken. Thanks guys and gal !!

Doing my own repairs on my ac unit. These guys had all the parts I needed at better prices than I found anywhere online. Super friendly service too. I highly recommend.

Receiving side lady doing very rude and hateful behavior she doesn’t have manners how to talk with someone after unloading my truck she hardly punched on my driver side door when I roll down my window she through the paper on my dash board, I just wanna say that lady if you don’t like your job please stay in your home 😡 don’t disrespect anyone 🙏

They did not have my part, but the really tried to find it for me and even recommended other competitor locations! I will use them from now on.

Update - I was able to get the part I needed from there Logan store. In the end even with gas, return shipping on the part I order from Amazon - I will save $50 from Ferguson's. A+

These guys are awesome. Very responsive, professional and communicative.

This is twice I have been out to the sandy store now because I’m continually told they have the best and biggest showroom. Both times, I have been there 30+ minutes with not a single person talking to me or offering to help me. They are all just sitting talking on phones too busy to help anyone. I even specifically asked and was just pawned off to “go upstairs” to which I was told “I only do commercial sales”. Very very very disgusted with the customer service. I went to Hajoca after and received great customer service. I won’t be ordering my tub or sinks through standard.

These guys are THE BEST! Parker goes above and beyond in his service! I am a loyal customer FOR LIFE!

Customer service here played out almost like a Saturday Night Live skit, and not in a good way. Employees refuse to make eye contact hoping they won't be asked to help. Ask them to find a part and they say "I don't think we have that," then finally go off and find it. Try to return something and they accuse you of not buying it there, EVEN WITH THE RECEIPT ATTACHED RIGHT TO IT. One gentleman behind the counter, when approached, simply shook his head and pointed at someone else. Despite all of them apparently not being engaged in doing anything at all, helping customers was the last thing on their minds. That they are able to sell any plumbing supplies, at prices that are much higher than all competitors, seems the greatest miracle of all.

I went in to look for something and the store was packed with people. There were only three workers and they were slammed. You could see that they were trying their best. This store needs more associates. I talked to one lady, I think her name was Becca. She was very polite and greeted me when I walked in, but she was busy with other customers. I heard other customers becoming upset because there were not enough staff to help them. The wait time was long because there just weren't enough staff to rotate through the amount of customers that were in there that day. Please hire more employees to help with the customers! Plus, I think that you need to give the few that you have left a bonus since it's obvious that they're having a rough time.

Only bother going here if you have an entire afternoon to waste. We walked in and no one acknowledged us. Ok it’s busy. I get it. But at least say hi, welcome. We walked around looking at the tubs selection which was varied but nothing actually comfortable. There were no model numbers on the tubs or prices and the website is ridiculously hard to navigate. After 20 minutes of employees making eye contact and then just being ignored we decided to try Ferguson. We’ll see if they at least have manners.