Plumbing reviews in Sandy, Utah

Becca L was a pleasure to work with. She went the extra mile to help make sure I was taken care of.

3 stars for the 3 options we were looking at… the other 2 stars would have been:

1-good morning, can I help you?
2-none of our displays have pricing, I’d be happy to help you…

Michelle Jamison was amazing to work with, thank you for helping us with our bathroom upgrade!

Great people, nice service. More expensive than Home Depot, and marginal increase in quality of experience. It’s nice to walk a showroom and get answers on technical questions. Pick up bay is building three where I’m blocking the sun.

Needed an obscure part. Shane knew exactly what I was looking for and had me out of there in two minutes ! Wonderful help

Standard air great guys they knowledge and friendliness excellent quality and quality of supplies in stock almost always and Justin and Sean have helped me with issues and trouble shooting there skills are A+ defiantly go there for your HVAC contractor supplies and equipment.

Walked into their brand new showroom behind an elderly couple. 3 associates were sitting at desks. Not one moved. All of us wandered the floor, not knowing what to do. I walked over to one of the girls and asked, "How does it work? How do we get what we want?" She visibly showed me that she was bugged and didn't want to help me. She replied in a snotty voice, "You come over here and ask." I replied. "I guess I will go to Home Depot then." Walked out to my car. Didn't have time to go to HD. Walked back in along with another guy and asked a dif person for help. Noting my frustration, she tried to accommodate me. Thus the 3 stars. The first girl I asked actually her butt out of her chair to help the young guy. I told my salesperson that there was a couple that came in before me that have not been helped. She asked a boy sitting at a computer to help them. He rolled his eyes, threw his head back and audibly groaned. SERIOUSLY!? That's their job! If nobody wants to work, this company is going to get flushed quick.

We are redoing our shower and went in the store looking for a new shower assembly. We wandered the store for 10 minutes and not one single person approached us to offer help. None of their shower heads had prices. We finally decided to leave and as we were walking out the door, someone said have a great day. Yes, I will have a great day as I travel to Home Depot to spend my money there.

Terrible customer service. Several people behind the counter and truly believe their butts were stuck in the seats. They no even look at you hopping the coworkers might take care of you instead of him.

This place is let me down more times than it’s helped me. The sand store is ridiculous. All the kids just sit on their phones are completely unhelpful.

All the reviews of this place are accurate. Every time I’m here the staff is too bothered to acknowledge anyone. You essentially have to ask them to pay for something. Extremely unhelpful. Their products are better than the big box stores but if I can avoid this store I will.

We send many of our customers to Mabel at Standard Plumbing so they can select their fixtures. She has been wonderful. She is very patient also when changes become necessary. Very deserving of 5 stars.

I want to express my sincere appreciation for the outstanding service I received at Standard Plumbing Supply in Sandy, Utah. Ashley and Michelle went above and beyond to help us locate and identify a hard-to-find shower part that’s no longer available. They even arranged for it to be brought to our local store so we didn’t have to go to another location to pick it up.

It was fantastic to be ignored in the showroom, even after asking for assistance!!

I walked in looking for a new kitchen faucet, thinking this was the place to go. The reception desk gal said she would get someone to help me. I saw two sales people look at me, and find something better to do. Perhaps I wasn’t dressed enough to be worthy of help. That’s ok, I took my business elsewhere and you should too!

Good luck!

Amanda went above and beyond to help me with my Rheem water heater. She tracked down the parts I needed quickly (chamber sensor kit and gas valve), placed my order over the phone and put the parts outside for me. That may sound funny but my family is sick with COVID and I didn’t want to go into the store and risk getting anyone sick. Her customer service was outstanding! 😎

AMANDA, THANK YOU FOR YOUR HELP TODAY. If it wasn’t for you, I wouldn’t have got the parts I needed to fix my water heater so my family had hot water on Christmas. With my baby girl being sick, I’m forever grateful for you! 🙏

It’s hard to come across good help. WELL DONE!

Courtney and Corbin were so helpful! The level of assistance and professionalism was outstanding! Given these two a raise! Worth every penny!

I’m having the best on going show room relationship/experience with Michelle Jameson at the 90th south show room.
As a plumbing subcontractor, I need the best of the best to send my clients to, so they can pick out there plumbing fixture packages for there new homes. I’ve sent her many of our client’s and all of them have great things to say about her.
I highly recommend using Michelle for your plumbing show room experience.
You will not be disappointed.

I've had very good experience over the years with Standard plumbing. They have quality parts and knowledgeable, friendly staff who are willing to put in the effort to help you get what you need at their store or a sister store. They understand that plumbing parts can be an urgent necessity!

It's a small place to dot. No overnight parking. But they did get me in right away. But it took the usual 2 to 3 hours to unload me. The people were nice and respectful. I can say that. And they did allow me to use the restroom. Had to really go. 😆

We had an amazing experience!! We believe his name was Jason, but he took the time to walk through which part we needed for our water heater and gave my husband great advice on fixing it. He was extremely knowledgeable and helpful and now we have a working water heater

Mike Kooy helped me via phone multiple times in the last week to diagnose possible problems Ive been having with my off-grid plumbing pressure tank and pump. I’m way up in the mountains and hard to get anybody up here to do a service call.Not only was he very helpful and explain things thoroughly so I could work on myself! I’m very appreciative to be able to communicate with him and him have ALOT of patience with me.Thanks Mike