Reviews of local pros in West Haven, Utah

John was amazing! We are in the middle of potty training our two toddler boys and curiosity got the best of them and they flushed a teething ring down the toilet. I gave him a call and 2 hours later the teething ring was removed. He was quick, straight to the point, and let me know everything that was going on through the process. He did a fantastic job and we can’t think him enough for being able to get it done in such a timely manner. I highly recommend Rhino Rooter and will use him again in any future plumbing needs.

John is an honest, hard working, and very straighfoward guy. Does great work and offers sensible advice. Won't try to upsell you for things you don't need. He went above and beyond....tough to find guys like him. Very satisfied with his services.

John was so incredibly helpful and kind. I called him on recommendation from a friend while going through the inspection process on a home. He offered to look at the footage another plumber did, as well as scope the sewer line himself so we knew exactly what was wrong with the pipes. Turns out the sewer pipe needs to be completed replaced. John even did all of this without charging me. As a first time home buyer, the knowledge he shared with me was priceless. Thank you John for helping me learn what all would need to be fixed before I closed on this house!!

John came highly recommended and after working with him I have to do the same. A talented, clean, prompt professional at his trade. He cleared a clogged sewer line on a commercial property and installed a liner to fix the problem. Even when the project threw him a curve ball, he and his crew just calmly, completely changed gears from a liner to an excavation and did what needed to be done. All along the process he communicates the plan and schedule that made it easy to coordinate with our tenants. Thank you John and the Rhino Rooter team!

John was a pleasure to work with. Friendly and professional, I was impressed with how quickly and efficiently my sewer lines were patched up. Everything was left clean and ready to resume normal operation.

John is my Hero. He came out immediately and unplugged my sewer line. It plugged on Saturday and I could not get any help until Tuesday EXCEPT for JOHN. He was so nice and informative and just saved the day. He and his company will be my go-to from now on. 🙏💫

Logan did a great job, was polite and professional. He make the evaluation and made recommendations for a replacement of our old out-dated fireplace.

Finn was knowledgable was professional. He was invested to be sure that we understood our HVAC system, components, filters, erc. Finn was also ver personable and had great customer service.

Finn is A+ AWESOME!!!
He did an excellent job on both of our gas fireplace
annual checkups. He goes above and beyond in comparison to others we have had.

These guys are fantastic. We have them come once a year to service our gas fireplace. They’re incredibly knowledgeable, friendly, and thorough. They’re also very responsive and have been able to accommodate our schedule. Highly recommend.

Wish I had gone elsewhere.

Initially, I thought very highly of this company. My opinion has slowly dropped to a 1. I had Comfort Solutions install a new air conditioner last January. I went with them despite being the highest quote because the salesman promised a quality install and said anything missed on the quote would be covered—no surprise charges. He even joked that if he missed anything, it would come out of his salary. At this point, I don’t trust that I received a quality installation and now need to find someone else to fix a couple of issues.

The good:
When I’ve called with problems, they’ve always been kind and responsive. They’ve come out the same day three times and returned twice more to work on the system.

The annoying:
Each visit I found left behind screws, solder strips, and black marks on the walls—something I probably wouldn’t mention if I weren’t so frustrated with the rest.

The bad:
Turns out my AC system needs a condensate pump and tubing. On install, they reused the previous setup since it seemed to work fine with my previous unit. I understand that initial choice, but not what came next. I’ve had two water leaks, causing a lot of stress and time: I’ve had to arrive late or leave work early five times, and it’s still not fixed.
The first time, water leaked from a vent into my kitchen. The tech who came out said he’d never seen a condensate line like mine and that a salesman would contact me to discuss the best solution. Instead, they redid the same setup using copper tubing as the line. I should have asked more questions based on what the tech told me, but I trusted they knew what they were doing.
A couple months later, the system leaked again and shut down. Tech #2 couldn’t believe the “condensate line.” He said it should have had a condensate pump and plastic tubing from the start and wasn’t even sure where the copper line was draining. During his visit, he also noticed the air return wasn’t attached to the wall (photo) and that one vent was not properly connected (that vent was not installed by Comfort Solutions).
Warranty said they’d reattach the return and take a look at the vent but wouldn’t cover the condensate pump since it wasn’t on the original quote—despite what the salesman told me. I declined the $450 pump because I no longer trust their work enough to pay them more. Had they discussed it with me the first time, I probably would have gone with it.
When the warranty tech came to fix the return and duct, I had to leave for work. When I got back, the duct was completely detached and sitting between the floorboards (photo). If they decided it was more work than they were willing to do, at least let me know—don’t just leave it worse than you found it without saying anything. The return had been taped to the wall. I hoped that meant it was fixed and covered with tape for extra support, but now the tape is curling off in multiple places, and there’s still a gap-though it is smaller (photo).
Ya, feeling pretty taken right now.

TL;DR
Paid extra for what I thought would be a “premium” install with no surprise charges. Got leaks, sloppy work, and broken promises instead. Warranty fixes didn’t actually solve my problems, so I now need to hire someone else to finish the job correctly.

Comfort Systems saved us thousands of dollars. I recently had another unnamed company come out for a $29 tune up special on my ac. When they finished, they told my wife that my 10 year old system needed to be replaced, that we had leaks which required a $3000 dye test and that we likely needed a whole new system. They even offered to have a supervisor come out to our house at any hour to talk about a system replacement.

I suspected this was likely a huge up sale as no company can run, cover costs and thrive on $29 service calls. That led to me to Comfort Solutions as a second opinion. This time I paid the regular cost for an ac tune up and when Logan arrived, I let him know he was there for a second opinion.

Logan did an excellent job going through everything and even walked me through all that they look at. He checked everything and all his readings and pressure came back spot on. He explained why everything was actually working very well and well maintained (We change filters monthly with only a few misses and have paid for yearly tune ups since we got the system. Up until recently we had never tried the to too good to be true deal before and always paid regular costs).

Don’t waste your time with a $29 tune up and just hire a company like Comfort Solutions. They won’t try to scam you out of many thousands of dollars.

Alex did an amazing job! He went above and beyond to get our fireplace working again, arranged the logs for better efficiency, and cleaned everything up. It looks so cozy now and puts out great heat—honestly working better than ever. You can tell he really takes pride in his work.

Tyler K. was great with our furnace service. He walked us through everything with the usual issues and concerns. He tracked it down and got the issue resolved. Thanks for all your help.

If I could zero stars this company I would. Installed my parents HVAC system cost was around 10K. Great. Parents are both 80 years old. They then charged my parents $300 dollars to remove a spider web from said system. An absolute rip off !! Literally taking advantage of the elderly. I cannot think of a more vile thing to do. will never and I mean NEVER use this company or recommend it to anyone. Shame on you.

From the moment I called to get a quote to the timely install of my fireplace insert, I have been impressed by the professionalism of EVERYONE in the process. I am a raving fan and will recommend Comfort Solutions to my friends and family!

Finn was amazing! Very knowledgeable! He was great at explaining my HVAC system as well how it could work even better. I’m excited to work with him again on my fireplace system next.

The crew that showed up was Colton,Jamison,Tristan,they did an amazing job !! They were fun and an absolute pleasure . The guys were professional in all aspects of their job !! I would recommend this crew to anyone looking to have a gas fireplace insert installed !! 100% satisfied with their work ! Comfort solutions was a great company to work with through the whole process!!

Jason L. of comfort solutions showed up and installed the control board that went bad. He was on time, very friendly and answered all of my questions which put me at ease. He also explained how the remote works for the fireplace along with the EFire app. I really appreciated his professionalism.

Our furnace wouldn’t heat the house. Logan from Comfort Solutions came out. Turns out the circuit board was not working. Just old. Logan replaced it. He was professional and knowledgeable.

Finn did an amazing job with the maintenance on my fireplace. He was very polite and professional. Finn discussed several options and I chose the option best for me. I recommend Finn from Comfort Solutions for fireplace maintenance.