Utility Contractor reviews across the US

Extremely poor behavior and shouting obscenities towards drivers near intersection of Statesville rd. and Lakeview rd. I see why the reviews of this place are so low.

Came out today after power outage due to storm. Came out for Duke Energy and we have our power back. Gave a friendly thank you to one of the workers and got a friendly response back.

Great customer service. Brad Heath and his crew went the extra mile to make our utility pole replacement painless and as smooth as possible. Thanks for a job well done.

Last week they busted a gas line. This week they busted a water line. Like they don’t have equipment to check things before they dig?! Duke Energy needs to hire much more professional contractors.

ULCS installed the incorrect transformer on our street, destroying electrical equipment in many homes attached to the transformer, and then told the victims we needed to pay for the damages and then ask them to reimburse us, or wait 100s of hours while they get around to sending an adjuster.

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Six days ago, ULCS replaced a transformer under contract with Duke Energy. The transformer was too big, burning appliances and melting breakers in many neighborhood homes.

I filed a complaint with Duke Energy, who sent a representative out the next day to tell me it was our, the neighborhood, fault. Now six days later I’m still getting coffee from the convenience store, our family is taking cold showers, and we can’t use our washer/dryer. ULCS told us not to do anything until the auditor came or they wouldn’t cover it (or at least we would have to fight them to cover it).

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If you see them in your neighborhood, call 911 and the utility commission because your stuff is going to be destroyed and you will be forced to deal with it.

Was told at 11am my power would be back on in 2 hours. It’s almost 6pm and still no power and my fridge is getting warm.

Doing work in our neighborhood and have no common courtesy when it comes to taking up road space, congregating in the road, not moving vehicles from middle of road causing oncoming cars to wait while they wrap up conversation in their vehicles side by side instead of parking along edge of road and discussing our of vehicle.

Leaving a mess on properties, bottles, wrappers, cigarettes.

Very unprofessional.

The re did my streets lines, didn’t reconnect mine properly and my power was off for a week and they said I had a bad breaker, after buying a new breaker for 3k it turned out they didn’t connect my lines to my power box right which fried my breaker and took them another week to do my lines again the right way. Seems like most of them know nothing and it’s pure luck if they do their job right

Extremely low ratings and I can see why. This joke of a company shut down a three-way intersection, only to work on one of the roads. I saw a girl who seemed to be in distress, very upset and was trying to get out of the area, but there was no place for her to go. He went and moved the cones for her finally, and after she pulled off, he bragged and laughed about how he was going to give her business (which was displayed on the side of her car) a one star review for fun. Someone with an already low rating who would lie on another persons business account deserves to be outed for the crass, ludicrous, unnecessary insult of a poor girl who just wanted to get where she needed to be. I tried to complain to his supervisor but he didn’t seem to care one bit and laughed me off. If you want poor service and to be insulted behind your back with no reason or merit, go to this company.

This company has been doing work on our powerlines and service in our neighborhood for weeks on end now. They keep coming and closing one end of our road and then the other sometimes only leaving one lane open. We never know when they’re coming but they usually are here about two or three days a week and it’s been going on for weeks on end. Super slow service for whatever upgrades they are doing. Out on the main road outside our neighborhood they park a truck to block traffic and cause horrendous backups on a road that usually has many crashes anyway. Then there’s no flag man to assist getting out in the main road. Wish they could just be done and leave our area!!!!

This company has no courtesy whatsoever when they decide to just show up with no notice and take over your front yard. They put a sign in my own front yard that said no parking, and after pounding on all my doors at 8am started threatening to tow cars.

Way to go Sesame Street. Your guys came out to service the area for Duke Energy. They powered up a neighborhood with down power lines and twisted lines. Sparks everywhere. It looked like the 4th of July. They probably messed up a bunch of transformers. Then they came back days later to fix the lines and powered us up with bad transformers. They didn't check the transformers or warn us. They fried my microwave, heat pump, toaster oven, computer, and garage door opener, which were working via generator before Bert and Ernie lit us up.

I am posting this review not because I have used their service but because this morning at an office building that has several businesses, some health related and a very small parking lot I arrived for an appointment and their truck had two handicapped parking spaces taken up by one of their trucks. I took a picture and the driver of the truck saw me and asked me if I took a picture, I replied yes because you are taking up two handicapped spaces that people need. He said he had permission to park there, I asked by whom and he replied” my boss”. Well shame on his boss for telling him he could park there if in fact it is true. Those parking spaces are for people that need them and they have to have a registration on file to park there, I am pretty sure your company doesn’t have that.

These people have been an inconvenience around Charlotte for years. You can tell the 5 star reviews on the page are from employees of the company, probably getting compensated for the review. The reason I’ve finally decided to leave a review, is the fact your truck that says “safety is my goal, how and I doing HZ932” decides to just park in a way that takes up two driveways right off queens rd. I was servicing one of the homes and my bumper was sticking out onto queens road. The home I was servicing belongs to a couple of elderly people. Couldn’t get around this guys truck, what really made it special, he get out of his truck and proceeds to walk three houses down to do whatever he was doing. Being in blue collar, have some respect for the people around you. It shows y’all don’t care about your service either, look at your reviews.

I will echo the comment about these people being absolute jerks. The Lineman parked in front of my driveway, blocking me in and when I requested him to move the truck, he told me to call the police if I want him to move.

Horrible company. Not professional at all.

Wouldn’t recommend there drivers are awful. Nearing ran me and my children off the road because he was in the wrong lane

⭐️⭐️⭐️⭐️⭐️

I had a great experience with Standard Utility Construction, especially working with Gabriel. He provided excellent customer service from start to finish—professional, respectful, and very knowledgeable about the work being done. What really stood out was his character and integrity; he truly carries himself as a man of God and it shows in how he treats people and handles his responsibilities.

Because of the standards Gabriel represents, I highly recommend the entire company. It’s rare to come across that level of honesty and care these days. Outstanding experience all around!!

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Boo

Great company.