Reviews of local pros in Williston, Vermont
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Another great experience with Lloyds and they even came a day early!
Sully & Jeter were knowledgeable respectful, and extremely helpful! They had my cellar lights back on in no time & even replaced a second breaker that had been recalled as well as gave suggestions on next steps for our breaker box which is getting old.
Sully answered some additional questions about a different electrical job we have been considering and sent a quote to show the big guy when he gets home!
Very pleased with the service received and the cost was less than I had anticipated!
Thank you Lloyds for another job well done! -
Ross, the plumber from Lloyd Home Service, was so helpful. Right on time, spent a lot of time talking with me about each issue, very friendly and personable, and helped out with some other questions that weren't even issues he came to address for the appointment. He explained everything very clearly, and was able to answer all of my questions! I'm very happy with the service we got.
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My experience with Jeff was great. He installed electric sub-panels and appliance leads. The communication from them is great. The best automated phone system I’ve ever used for service. The first thing they do is provide a detailed analysis of your electrical system and options on the scope of work. They met our expectations for quality and reliability. We are now a member of Lloyd for HVAC and electrical.
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Great service and in a timely manner as well. Ross, the technician, was a great person who took time to go over the details of his work as he was working on the kitchen sink project.
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Of the 6 companies quoting my replacement boiler, Lloyd's was the most complete, most professional of all. They asked questions no one else did and told me things I never even thought of. I hope when I compare apples to apples I can do business with them!
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Greg is absolutely tops. I do a fair amount of business with Lloyd and I am always PUMPED to see him as my service provider. His finished product is clean, on time and in budget. He’s also super knowledgeable and personable. Love having him working on projects at my house. Give this guy a raise!
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Highly professional and efficient. Punctual. Excellent communication. I have absolutely no criticisms or complaints. I’ll certainly continue to use the services of the Call the Whale staff. An exceptional company in every way! AND the company sends thank you gifts to its customers! So impressive.
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My wife and I just bought a new home in Williston, that was in immediate need of a full replacement on our heating/hot water system. I reached out for numerous quotes, and The Whale was a clear and easy choice.
A technician was available same day to provide a quote the day I first called, and were able to replace the full system within three days of moving forward with our deposit.
Nic & Isaac, who performed the work, were professional and diligent. I had a lot of questions about the new system/investment into my home, which they (& Jennifer + Jordan) were more than willing/able to advise me on.
Overall, we are thrilled with the work done, and despite being a bit pricier than other quotes, you do get what you pay for. Fast, quality work and peace of mind. I trust that if any issues arise in the future that they've got my back. -
Can’t speak highly enough of the professionalism and skill set of the technicians. They were timely, great to work with, and knowledgeable.
Only leaving 4 stars and not 5 due to transparency with cost. I unfortunately had damage due to frozen pipes, which required insurance involvement. Given the fact the this company doesn’t itemize any material cost, it made it very challenging to see exactly what we were spending money on.
In my case, I had about 30’ of copper pipe removed and replaced with Pex. I had separate contractors come in and remove Sheetrock and insulation, so all plumbers needed was to get to the pipes. Call the Whale wasn’t able to tell me how much the materials costs, but from researching multiple sites, the materials averaged out to be about $300-$500. They charged $4,800 for the service. I’m not familiar enough with plumbing to know what labor costs are and whether or not $4,500 is accurate for labor, but it definitely made it challenging to work with insurance.
In short, if you’re not having to deal with insurance, I would highly recommend this company. They truly were incredible to work with. If you are need of transparency with cost and want more than trusting fully in a system or algorithm to give you a number, you maybe look elsewhere. -
Nic and Jeremy did a terrific job installing a brand new furnace (on a Saturday no less) to replace my old one which had suddenly began leaking water and potentially CO emissions due to a cracked secondary heat exchange.
They were very clean and respectful of the home; they started the job on time and finished quicker than expected! There was no hassle, and they clearly explained all the great work they had finished at the end of the process. -
Drew from Call the Whale came to clean my dryer vent, this was my first time using them. The entire process from start to finish was excellent! They sent text confirmations and reminders and before he arrived they even sent a message saying he was on his way with a photo so I knew who to expect. Drew was super friendly and neat and tidy in his work. Great service all around and I wouldn’t hesitate to recommend them and use them again.
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I had a complicated plumbing situation that I needed resolved, and CTW went above and beyond to get it all sorted out. Though their price felt a little high, I was eager to work with a company that was transparent, had expertise, and prioritized customer service. And I don’t just mean “being nice” customer service - I mean doing a great job and making it feel easy for me from start to finish. Ray and Dillon took extra time to make sure everything worked well before leaving, and helped me gain a better understanding of how my own systems worked. Their standard of excellence and pride in their work left me with a functional system and a confidence that I could call them back in if anything went wrong in the future. And they were easy to work with throughout. Call The Whale clearly takes pride in providing 5-star service, in fact they promised it right at the start. In the end, they very much delivered on that promise.
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The Whale responded quickly to our call and we were able to have a technician here in a few days (it was not an emergency). Drew was here promptly and was familiar with our boiler and promptly diagnosed our problem. He had the repair done in a few hours. Drew was friendly, knowledgeable and explained the process. We will keep them in mind for any future heating or electrical issues. I would give them 5 stars, but I am not sure how reasonable the price was.
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After my furnace stopped working and was Josh came to do an evaluation. He polite and professional pointed out the problems and gave me three options for replacing the furnace. Josh was clear about the positives and negatives of each option.
Kyle and Mark came two days later. The continued Call the Whale’s polite and professional service through out their interactions. They removed the old furnace and water heater installing a combi furnace.
They left the area neat and clean without any mess from the job. They walked me through the new equipment answering my questions with clear and precise answers.
Overall I had an excellent experience with Call the Whale and would definitely suggest them to anyone having problems with their furnace. -
Worked with Cole on a hot water venting issue and he was amazing. He went out of his way to help me address the issue within a tight timeline. He was prompt with delivering his quote and professional in all his communication and work. I highly recommend Cooper Mechanical.
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Top notch mechanical contractor. They helped me get my boiler back up and running. Technicians Matt and Jareem came out. Those guys know what they’re doing! Loved them so much that I had them come back and install heat pumps, rework some plumbing and install a new water heater. Cole is one of the best I’ve ever worked with. 1000/10, highly recommend.
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Fantastic to work with! Over the last few weeks we've had them do 3 different jobs for us to get ready for the sale of our home. Cole and all of his team members that were here over the last few weeks were great to work with. Very responsive and did great work. We will definitely use them again.
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From the initial contact with Cole and scheduling with Ann to install work by Jareem plus his fixes with Matt a week or so later, I really cannot say enough good things about my experience with Cooper.
They price reasonably and hold to their quotes (or eventually REDUCE the price), they arrive on time and work efficiently and they are patient and good-humored. I will continue to recommend them to friends and neighbors. -
I've had water heater installs, toilet replacements, and zone valve replacements completed by A Cooper. Cole and Ann make scheduling easy (and very timely) and the work completed is always done right.
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We have used A. Cooper Mechanical a couple of times now and been very pleased. HVAC always gets complicated and it did on one of our jobs. They were stars. Really appreciate the customer service and attentiveness. Highly recommend them for anything to do with heating in your home!
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The heater in my basement failed and Cooper Mechanical was able to provide an estimate and replace the unit quickly. Their team is knowledgable, friendly, courteous and kind. I highly recommend their services and want to share a big thanks for Cole, who was my contact through the process and provided responsive communication and took the extra time to ensure that the system being installed would meet my homeowners insurance qualifications before proceeding with the installation.