House Cleaning reviews in Alexandria, Virginia
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jonah and erick were fantastic. they showed real care, were very polite, and acted super professional. even though the price estimate was higher than what i expected, they clearly explained why a deep carpet cleaning was needed, especially since my carpets were in rough shape and it was important for my family's health. i appreciated that they were honest and didn't pressure me. after dealing with pushy sales reps from other places, working with this team was easy and stress-free. i’ll definitely call them again whenever i need my carpets cleaned in the future. jonah and erick really went above and beyond!
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My husband surprised me by scheduling a full deep carpet cleaning and whole-home detail before the holiday season. I came home from work to fresh, spotless rooms and almost started to cry. The team cleaned areas I would not have even thought to ask about, and they did an amazing job on the carpet, grout, and other high-traffic surfaces. Everything looked brighter, smelled clean, and felt truly refreshed. What would have taken me days to handle on my own was finished in one visit, and the results were far better than I could have done myself. Their carpet cleaning work made a huge difference, especially in the busy areas of the house where dirt had built up over time. It saved me so much time and stress and let me enjoy more time with my family, which meant a lot. I have already said this would be the perfect gift every year.
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I was first referred to Jonah for carpet cleaning when I needed help with my apartment, which had about 1,500 square feet of mostly carpet. I was frustrated because even with frequent cleaning and daily vacuuming, the carpet still looked dull and worn. Jonah did an excellent job and brought the carpet back to life, making it look almost like new again. Later, after we moved and no longer had carpet, Samuel followed up with a routine care call. I mentioned that while we did not need carpet cleaning anymore, our couch really needed deep upholstery cleaning. He did a fantastic job on the couch too. It looked refreshed, smelled clean, and felt much better afterward. I was very impressed with the whole experience. Scheduling was simple, communication was clear, and the service felt professional from start to finish. It is not easy to find a carpet and upholstery cleaning team with this level of care, honesty, and attention to detail. I will definitely be sharing my positive experience with others.
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We have 3 dogs, so our carpet had a badly urine stained area that made the whole room smell awful. I reached out to TDH Carpet Cleaning and got a quick response, a fair quote, and the next available appointment in Alexandria. Erick arrived on time, was friendly, and explained the carpet cleaning and odor treatment process in a simple way. The pet stain and urine odor problem was handled quickly, and the carpet now looks fresh, clean, and much better than before. I also appreciated the follow-up to make sure everything was fully satisfactory. Great customer service, fair pricing, and very good results. I would gladly use this carpet cleaning service again and highly recommend it for pet stain and odor removal.
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Amazing rug cleaning and repair service from start to finish. Every part of the process was smooth, professional, organized, and efficient. The team was friendly, easy to talk to, and very accommodating with scheduling and questions. We had a very large area rug that had not been deep cleaned in a long time, and it came back looking beautiful, fresh, and well cared for. You could really see the difference in the fibers, color, and overall appearance after the cleaning. It looked renewed and felt much cleaner. The pickup and delivery service was especially impressive. Samuel was incredibly kind, professional, and helpful throughout the whole visit. He handled the heavy rug with care, helped move furniture and mattresses, staged the rug properly, and made sure everything was placed back together neatly. That extra level of care really stood out. If you need rug cleaning or rug repair, this is a great choice. The whole experience was easy, dependable, and worth it. Highly recommended.
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great service. John was professional, and did an fantastic work cleaning my pet stained carpet. happy!
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Sam was right on time, did a terrifc project and even removed a huge coffee stain. He also had terrifc suggestions on carpet maintenance. We appreciated there was no additional cost and honored the reasonable estimate. We are happy with this company.
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I had a challenging situation with a cat that had used my basement carpet as a litter box. After the cat was gone, I struggled to eliminate the odor using my Bissell Big Green carpet cleaner, and it left me feeling embarrassed. Fortunately, after a couple of hours and two gallons of a special carpet cleaning solution, the unpleasant smell was completely gone, and the carpet looks brand new again. While there may be less expensive options, I truly believe you won't find a better service anywhere else.
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Finding a dependable carpet cleaning service can feel like a risk with so many choices available, but I recently had a fantastic experience. An employee named Samuel arrived right on time, which was a pleasant surprise. He looked professional in his clean uniform and was very polite. After a brief introduction, we took him through our three-story home, highlighting the areas with stains on the carpets. He listened attentively and got straight to work. Our carpets are quite old, about 17 years, and have only been cleaned a few times, so they had seen better days (thanks to two dogs, three kids, and a new puppy!). One thing I appreciated was Samuel's neat and portable equipment—there were no hoses or tubes running back to a truck outside, which helped keep things tidy and caused minimal disruption. He even closed the doors to the rooms he was working on, reducing noise significantly. Given the large area we wanted cleaned—around 1,750 sq. ft.—I was impressed that Samuel completed the entire job in just over two hours. After cleaning, he walked us through the house to ensure we were pleased with the results. He also cleaned up swiftly and efficiently. By 5:00 pm that same day, the carpets were completely dry and looked amazing. There was no harsh chemical smell, and they felt fresh and clean without any soapy residue. Samuel even followed up with a text the next day to check if we were satisfied now that everything had dried. The price was an added bonus—his quote was much lower than any other local services we contacted. I was initially skeptical about the quality of service at such a low price, but I was happily proven wrong. His work was professional and efficient, and the carpets turned out much better than I expected. Overall, I highly recommend this carpet cleaning service!
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We started our journey by checking out reviews after purchasing several sandy Berber kilim rugs from an antique shop. The rugs were quite dusty and had an unpleasant odor. One of them, with its unique notched triangular fringe, needed some cleaning and repairs. Although it took some time to get through the cleaning and repairs for all of them, we were so impressed that we decided to have our Chinese Aubusson and Iranian area rugs cleaned and repaired as well, and now they look brand new! Connecting with a skilled professional like Erick has been wonderful. He is very knowledgeable about the different tribes that create these rugs and is highly skilled in repairs. His prices are fair, considering the hard work involved. Throughout this process, we've built a friendly relationship, and he has shared some of his treasures with us, which we happily purchased. Erick has excellent taste! Recently, he surprised us by gifting us some beautiful Turkish lamps after noticing that our antique Moroccan lantern from a vendor arrived damaged. How thoughtful is that? If you need a talented rug cleaner who also does repairs, Erick is the one to call. Plus, he has a great eye for decor, offering items from his personal collection at very reasonable prices. We absolutely love the Berber ottoman cover he brought by a couple of weeks ago, and today he showed us some oversized pillow covers to match. We feel incredibly lucky to have met Erick. Our rugs look fantastic, and we are thrilled with his suggestions for our home decor!
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Jonah and Samuel from TDH Carpet Cleaning were phenomenal to work with - professional, amiable, supportive, and always available. Jonah's knowledge about carpets is simply impressive. He can quickly identify your carpet, roughly its age, its origin, and provide honest advice on what needs to be done. He's considerate enough to provide options; if a certain repair is going to be more expensive than the carpet's worth, he'll tell you straight - but rest assured, your carpet will return to you rejuvenated and looking stunning! We are so thrilled with the work they've done that we're bringing them more carpets and recommending this exceptional service to our close friends. It's evident that Jonah is passionate and takes pride in his work! The cost is quite reasonable for the meticulous work they do - we wouldn't consider going anywhere else and feel lucky to have discovered them! They performed remarkable repairs - our family carpet had suffered significant damage!
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Update: Once again, our dog had an accident on the family room carpet. Jonah and Samuel came to the rescue shortly after we reached out to them. They did an amazing job, and now the house smells fantastic! Thanks to Jonah and Samuel for another 5-star service! They arrived on time, got straight to work, and left us with a stunning rug and a fresh-smelling home. Their equipment is well maintained and clean, which has not always been the case with other cleaners we've used before. We will certainly recommend their carpet cleaning services and plan to use them again in the future.
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We absolutely adore our carpet and tile once more! The team provided quick, friendly, and superior carpet cleaning services. They rejuvenated our three bedrooms and steam cleaned our foyer tile and grout - which now shines as if brand new! We encountered an issue with our berber carpet pulling up dirt from the padding while drying. However, the team, including Samuel and Jonah, promptly and professionally responded to our request to revisit for a second cleaning round on the problematic areas. We were more than ready to pay for the extra service to eliminate our stubborn stains, but they insisted on ensuring our satisfaction and took care of it without any additional charges. Both the service desk and the manager in Alexandria were absolutely top notch!
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Jonah from TDH Carpet Cleaning came to handle my move-out carpet cleaning. He was incredibly polite, professional, and did the job efficiently! Even though he was a few minutes late, he texted me ahead of time to let me know, which I really appreciated. The owner was also very polite and helpful when I scheduled the service. This company truly cares about customer satisfaction! Their prices were much more reasonable than other quotes I got. I would absolutely recommend them and use their services again!
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Look no further! You’ve found the right place, and Jonah is the person you want! The response time was amazing. I own a home and had been looking for a reliable and fairly priced carpet cleaner. After checking reviews, I reached out to TDH Carpet Cleaning in the morning. They had an opening that same day! Jonah provided a competitive quote, which I accepted. When he arrived, he sent me videos showing the state of my carpets, which were in worse condition than I thought. He got to work right away, keeping me updated with videos and texts for the next few hours. The results? Incredible! The communication was excellent! The value was outstanding! Did he stick to his original quote? Absolutely! The invoice was sent promptly, too! I’m definitely a happy customer, as you can tell from my review. Just how thrilled am I? I even gave him a 100% tip! My neighbors were amazed at the transformation! This was truly a fantastic experience. Hats off to TDH Carpet Cleaning! 5 stars, A+ all the way!
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The unpleasant odor is something that words can't fully describe. We needed assistance with removing a skunk smell from our carpets and furniture after our pet had an unfortunate encounter. Despite our best efforts, we couldn’t eliminate the odor ourselves. Thankfully, we were able to get scheduled quickly with TDH Carpet Cleaning. When the technician arrived, he expertly cleaned both our carpets and furniture. I was truly impressed by his professionalism and expertise. He took the time to explain the whole process needed to eliminate the smell and even went the extra mile by providing special skunk removal products for us. Not only did he successfully remove the odor, but he also made everything look fresh and new. I will definitely use his services again and highly recommend him. Our past experiences with competitors don’t even come close to the quality we received here.
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I recently had an amazing experience with TDH Carpet Cleaning. Their team is incredibly professional and pays attention to every detail of the job. They were clear about pricing, and the customer service was exceptional, far beyond anything I’ve encountered in other services. From the moment I booked the appointment to their arrival, they were not only on time but even 10 minutes early to get set up. I don’t usually leave reviews, but I can’t say enough positive things about this company! I highly recommend them. My carpets are white, and with a large family, they had seen a lot of mud and food spills, especially after the holidays. Thanks to their hard work, my carpets look brand new! They even managed to eliminate all the traffic wear. They cleaned my entire house. What a great start to the new year!
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I took my antique Persian rug to TDH Carpet Cleaning for a thorough cleaning. Samuel explained the cleaning options in detail and provided great advice on preventing color bleeding during the wash, which is crucial for antique pieces. When I picked up my rug, I was thrilled with the quality of their work! All the colors remained intact with no bleeding, and the cleaning made them pop beautifully. Samuel is very knowledgeable about rugs and makes sure to educate customers on how to care for their valuable pieces. I will definitely return for all my future rug cleaning needs.
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Can I give 6 stars? Because Jonah and Samuel truly deserve more than five stars for their amazing service and going the extra mile for my family. With two kids at home, my husband and I decided to move all the furniture so we could finally get rid of all the dirt our carpets had collected over the years. After our original carpet cleaner didn’t show up, I quickly called TDH Carpet Cleaning so that all our hard work moving furniture wouldn’t go to waste. Jonah answered right away, and he and Samuel arrived at our house in Alexandria within the hour, even though it was the end of their work day. I was so thankful. To make things even better, they noticed my kitchen chairs needed cleaning and took care of those too, just to be kind. I can’t say enough good things about their work. You really won’t regret choosing this company for your carpet cleaning!
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I recently had my tile and carpets cleaned, and I must say, the results were fantastic! The cleaning team did an amazing job on all my carpets, upholstery, and tile, making everything look brand new. I highly recommend their services. The technicians are friendly, knowledgeable, and always ready to answer any questions you might have. They truly outperform their competitors who have been in the business for years. One of the technicians, Erick, worked very efficiently, paying attention to every detail to ensure everything was in great shape. The tile dried quickly, and while the upholstery took a bit longer, it was worth the wait because everything smelled fresh and clean afterward. Plus, if they miss something, you can simply reach out, and they will come back to fix it at no extra charge. A friend of mine first introduced me to their services when she bought her home. Her tile and carpets were in terrible condition, but they transformed them beautifully, and I’ve been a loyal customer ever since. I tried another service before, but the results didn’t even come close to what I experienced with this team. Give them a shot; you won’t regret it!
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I had an amazing experience with a carpet cleaning service! After moving back into my home, I discovered that the carpet in my upstairs loft and master bedroom was in bad shape due to pet urine stains and odors from my previous tenants' small dogs. I did some research online for a trustworthy carpet cleaner and found a great option. The representative was quick to respond, friendly, and provided a realistic estimate over the phone. When the technician arrived, he was honest and didn’t try to upsell me on unnecessary services. He gave me a clear final quote to tackle the pet stains and odors, and he accurately explained what I could expect once the job was done. I'm thrilled that I chose this service, as they exceeded my expectations. I highly recommend reaching out if you need your carpets cleaned!