Reviews of local pros in Chantilly, Virginia
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Service was great! I had a dishwasher installed. Arrived in timeframe stated. Two gentlemen did the install and was in and out in under an hour. They made sure hardwood floors were covered so not to scratch them. Uninstalled old machine, installed new, and removed old dishwasher. Ran the machine to make there were no leaks also. Would definitely use them again! Super satisfied!
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Mega Plumbing was quick to schedule my microwave installation. They gave me consistent updates. The two gentlemen that did the installation were prompt, friendly and efficient. They hauled away my old microwave which I did not expect. I highly recommend Mega Plumbing.
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I appreciate the care and effort Mega Plumbing put into delivering my dishwasher. We had a lot of snow and ice that still wasn't taken care of in our neighborhood, but they were prompt in their delivery. They also communicated well throughout the process through texts and emails. Would recommend them to anyone interested.
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Well two months later and this is the edited review. The garbage disposal fell out. Literally I was doing the dishes and then I heard a big huge thump and water leaked everywhere. At first they tried to come out the day after I called to fix it. After some explaining….. that this wasn’t my fault and should’ve never happened and that I can’t do dishes now they were able to work it out to come that day. I don’t think it should’ve took explaining because that’s an emergency and I already had my appointment and paid my money. That’s something that should’ve never happened. I will not be using Lowe’s again for installation so I won’t be using them again.
They were on time and called to let me know when they were on their way. My new garbage disposal was in within 20 minutes. The area was all cleaned up after. They were great and I’d use them again, but hopefully I don’t have to lol. -
More than 200 days later, there is NO CHANGE. June 17 is damage date, today is November 29. We are still struggling with MPC's insurance company!! Still no a settlement or repairs! If you invite MPC into your home, this is an example of your risk and exposure.
NO! You know me, U have my phone number! U don't need more details than what I submitted below. YOU MAKE YOUR INSURANCE CALL ME TO REPAIR THE DAMGE MEGA PLUMBING DID TO OUR HOME!
MY NEXT STEP IS TO GO AFTER YOUR LOCENSE AT DPOR!
Less than one star experience that is ongoing after 3 weeks!! Working for Lowes, Mega Plumbing (MP) staff broke the shutoff valve while attempting to replace out dishwasher. THIS AFTER I asked their plumber if they wanted the water turned off. MP's staff said, "No need." Maybe 10 minutes later, their staff is hollering in my house after the other guy ran through the front door! This happened on June 17, today is July 6. I was in a meeting upstairs and arrived in the kitchen tonsee a sad sight of a guy trying to hold his hand over what was a broken water line! We had water across the kitchen floor and down to the basement ceiling threatening an in-home business equipment and other recreational equipment.
MP filed our claim with one company. After a hour call from their insurance company a week later, that adjuster wrote me an email that Mega Plumbing withdrew the claim for my property damage and filed with another company named Concert. Concert has not returned my calls. When I call Lowes, Matt Lee and Jay Lee are, now, never in the office. I've called Mega at least three times and Lowes at least 6 times! Still, no insurance company outreach.
We endured a horror of fans and de-humidifiers from that Tuesday evening through Monday when the water restoration company that MP sent removed their final machines and tore out the damaged solid wood flooring and the basement ceiling that their plumber's break ruined. Today, still no contact from MP's insurance company despite promises from MP's Matt Lee and Jay Lee. BTW, we have no invoice from their water restoration company. This becomes germane later in my note below when I speculate that Mega Plumbing is trying to out wait mynpatience. MP could be hoping I'll fix the floor and go away and then MP has only pay the water remediation folks and avoid filing a real insurance claim.
And, know that Lowes is taking a hands off approach until Lowes hears that MP is not going to make things right. So, after not being able to use our kitchen for 6 days, we still have a torn up kitchen. We also had fans and heating dehumidifier running 24/7 over 6 days when outside temps were 98 to 102+ degrees! So, our home A/C ran 24/7 for 6 days! And, be aware, these machines make a horrific noise! So, we lost the use of the main living floor in our house for that entire time! We could not use our kitchen and we were forced out of our house due to the noise and excess heat generated by the drying equipment!
My opinion is that you should avoid using Mega Plumbing for any work! Their act to file with one insurance company and then attempt to deflect to another makes me think, sets up the thought, that they are being deliberately deceptive and/or maybe delaying. Why would they do that? One thought is that they have a lot of claims and they are, maybe, struggling to maintain their insurance and/or trying to avoid an increase in insurance premi9ums due to their work possibly causing problems elsewhere. It has been about 4 days since i learned of their switch to a different insurance company. (Is this a bait and switch? I don't know!) Lowes is also to blame for not insisting that THEIR contractor make things right immediately.
If you are considering plumbing work, I recommend that you consider whether you want to risk having to endure my nightmare. will run from anything having to do with MP in the future.
My opinion is, "run from Mega Plumbing! Find another firm to allow entry to your home." -
Fantastic dishwasher installation! They arrived on time, were professional, and had everything installed quickly. They made sure everything was working perfectly before leaving and cleaned up the area. Highly recommend!
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Mega plumbing did an excellent job installing our dishwasher. The guys were very professional but also very pleasant to talk with. Gave us instructions on our dishwasher functions. Would highly recommend recommend them.
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Mega Plumbing did an outstanding job installing 3 dishwashers for my company after I purchased through Lowe’s! Communication was fantastic. Everything was done in about 2 hours, and cleaned up nicely. Would recommend!
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guys were great spot on with the delivery even got there early where i had to be at work. installed perfect stove works great must say insist these guys handled all my appliances. Definitely will ask for them next time. 👍
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Respectful, efficient and a good quality dishwasher install. Would have appreciated a better clean-up but that was a minor issue. Install is what really mattered and that was where the greatest attention to deal was evident and important.
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Experience was good, except for the person who came to do a draft to have contertop installed... missed the mark which caused a further delay. But, as a whole I'd recommend them and use them again.
All of the reps that I spoke with were very professional and diligent by supplying information needed. -
The installers gave me advanced notice of their arrival, explained to me what I needed to do prior to their arrival to ensure a smooth installation. They arrived within the time frame they stated. They were mindful of my home by covering their boots with disposable shoe covers when they entered. The installers were professional and courteous. They cleaned their work area prior to departing and explained the warranty registration and provided other tips. Job well done!
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We had old dishwasher removed and new one installed. Had old microwave removed and new one installed. The couple were very clean and timely. I definitely recommend them.
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I had a great experience. The technicians arrived well within the timeframe provided for a new dishwasher installation. They worked efficiently, and cleaned up the area (from tools/mats) nicely.
Overall, this team was professional and courteous. -
Very polite and professional I ordered a dishwasher from Lowe’s and that same evening I received a text from you. (Surprised). You kept me informed all the way On time and very clean. I appreciate your timely response and installation. Well done
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Had my dishwasher delivered and installed by this company. They let me know they were on their way, on time and were in and out quickly. They did a great job with the installation. Best of all, they were super clean! No water, dust, garbage or debris anywhere. I would absolutely hire them again for future needs.
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I purchased a OTR microwave and it was installed by Mega Plumbing Corp. they did an excellent job installing it. They arrived on time, covered the range and floor to keep things clean, and finished the job quickly. I was very pleased. A+. service
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MEGA Plumbing was amazing!! On time, responsive, prepared, neat, mindful of my home and pleasant to chat with too! MEGA Plumbing keep me in the loop throughout my installation! I will use them again for sure!! 🤗🤗🧡🧡
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Oscar and his team were wonderful! They arrived on-time and started working immediately. It was just days after a huge snow storm, and they were careful with my floors and home, everything was perfect. After the installation, Oscar reviewed operation and care my appliance, making sure I was happy.
A job well done! -
Mega plumbing was able to remove the old dish washer and replace it with the new one effortlessly. It took about 30 mins and it looks real nice.
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One word : Outstanding. Fernando & his Megacolleague were efficient, professional & knowledgable.They were courteous, very neat & fast. I’m so happy with this microwave installation. & they hauled away the old unit.
From 1 to 10 they were a great 10.