Home Services reviews in Chesapeake, Virginia

Shine worked me into a tight pre-holiday schedule, and then came a day earlier to be sure the prdicted rain would not cancel the service scheduled for the next day. The guys went above and beyond cleaning the windows, helping me remove the screens (had no idea how to do that) and making sure everything I had moved for them was put back into place before they left. I could not have asked for better service. Will always use them!

Michael and Christian delivered exceptional service at my residence today. While they executed the assigned tasks of cleaning and gutter maintenance with precision, they went above and beyond by following specific instructions and completing additional work. I had requested for my house to be pressure washed and gutters to be cleaned, but upon inspection, Michael advised that the gutters didn't require cleaning and recommended measures to prevent water spillage. I appreciated his transparency and cancelled the gutter cleaning service without any charges. I opted for pressure washing of my driveway and stairs instead, resulting in a brand new look for my house. I will definitely continue to utilize SHINE's services.

We loved every aspect of dealing with Shine! We used them for indoor and outdoor window washing. They exceeded our expectations! The woman on the phone was so helpful and answered every question. There were 2 young men who were friendly, professional, did a great job and were personable as well! The job was completed in about 2 hours. We can actually SEE through our windows now! I highly recommend this company for any cleaning services anybody might need!

We recently had the Shine team to our home in Smithfield to do a whole house window cleaning.
From our initial contact with the office staff to request an estimate ; all the way through to the completion of the job (43 windows), everyone we interacted with was very friendly, professional and thorough.
My wife and I believe that equally important to the quality of the work is the honesty, integrity and good communication from those providing their service. The Shine team delivered on all of this and more. And our windows haven’t been this clean since they were newly installed. We won’t hesitate for a moment to call Shine for future services.
We would highly recommend them for all of your home cleaning needs too!
Ron S.
Smithfield, VA

Review posted by Kevin McCleskey: SHINE did a terrific job cleaning our gutters, house, shed, deck and side/back roofs. Their personnel were on-time, professional, through and courteous. They were also helpful, and went above the main focus of the contract to do several small items that they noticed while on the job, including cleaning several areas showing rust/water stains. Everything was completed with precision and the price was more than fair. I highly recommend them and will continue to use them in the future.

I have lived in my brick home for almost 5 years and I knew it was time to get a House Wash! I was simply amazed at the results. The professionalism of the staff was impeccable. Skyler was just great! They were courteous, prompt and on time (in fact early), respectful of the property, and very clean and efficient while they worked. Everything turned out way better than I thought it would considering my roof's condition. It's so easy to deal with them online from getting your estimate to selecting services and then scheduling the job. I wouldn't go anywhere else for any of my pressure washing needs!

What an amazing team of professionals from the office team (Sharon) who worked with my neighbors and I to schedule 3 different homes, to the outstanding team of Jordan, Ethan, and Elijah who worked non-stop in the bitter cold. They were respectful, professional and meticulous in their work. Thank you Shine Team, this morning's sun is shining even brighter thru sparkling clean windows!

We have been working with Shine for 4 or more years. The Team did an excellent job for us recently. They had a big job to accomplish...they completely cleaned the entire exterior of our house, which is nearly 4000 Sq ft. They cleaned every window inside and out! They did a remarkable job! Our house sparkles and shines! And all for a great price! We will never use anyone but Shine!
They are the "go-to" company for any part of your exterior and window washing chores! They have a great team who treat your house as if it were their own. Our windows just gleam!

Do yourself a favor and give them a call!

Patti Conrad & Tim Davis

Excellent customer service. We had gutter guards installed and windows cleaned inside and out. Very nice employees, respectful, helpful and friendly. Definitely would recommend any of their services. Thank you Shine!

We have used Shine Cleaning Services annually at least the last five years, always on time, and they go the extra mile every time to make the job perfect. We have our pool deck, driveway and house cleaned. I highly recommend.

My neighbor recommended Shine to me and I’ve used them multiple times now to soft wash my home. They always do a fantastic job and are great to work with! Highly recommend

*Disappointing*

I hired Shine back in 2022/2023 for a full house, roof, gutters, and windows wash, and I was extremely satisfied with the service. I recommended them to everyone because their work was top-notch. Unfortunately, my recent experience has been quite disappointing.

This time, I scheduled them for a roof cleaning and gutter clean. They were understandably busy, and I had to wait four weeks for an appointment, only to receive a cancellation due to a truck breakdown. Given my HOA situation, they kindly managed to fit me in two weeks later.

However, after the service, I noticed numerous footprints left on my metal roof. When they returned for a spot clean two weeks later, they left oil marks all over the roof, which are now visible from the road. The crew suggested a full roof cleaning and mentioned they would follow up, but it's been a week with no communication, leaving me concerned about whether this issue will ever be resolved.

Additionally, they were supposed to fix a gutter but have had to reschedule twice due to not reviewing their notes and forgetting to bring the necessary part. Once again, there has been no follow-up or rescheduling, just an invoice without any assurance of quality service.

It's truly a shame to see how their once exceptional service has declined. I hope they can regain the standard they once had, as I really wanted to continue recommending them.

Shine was great. They were booked up solid for a few weeks, but they had a last minute cancellation and squeezed me in. They did a great job cleaning my totally clogged gutters. There was no way you were going to catch me up there on my 2 story house doing what they did!

I chose Shine over other companies that have power washed in our community of Town homes here in North Landing Heights and I am glad i did!
From the office staff to the power washing guys, everything was handled in a professional, friendly and timely manner.
Jordan and crew did an excellent and thorough job!

Thanks Sharon for helping me set up my appointment. I am very pleased with the results!
Keep up the good work Ben & company.. please pass the accolades on to your Shine crew! Thank you!

The folks at Shine are always friendly, helpful and knowledgeable. They do something called a roof cleaning, which I'm afraid to see how they actually do it because it sounds frightening, but my roof comes out looking nearly brand new when they're done with it. Plus they use a gentle cleaning method which really saves an old roof. Shine provides indispensable services for the upkeep and general well being of your home; especially for those hard to reach exterior spaces. I call on them every season.

We just used Shine to clean the windows inside and out at our 1921 Craftsman home. They sent a very professional, friendly and hard-working crew for the cleaning. They windows were spotlessly cleaned and the frames and sills were meticulously wiped clean. The screens were dry cleaned and also looked liked new. The entire time the crew was engaging and at the end asked us to inspect their work to make sure that we were satisfied.

August 2025 Update. The owner of Shine stepped in and handled a problem that we had to our satisfaction. The repaired the screen at no cost to us and delivered it to our house.

The team at Shine did an outstanding job! The crew was very professional and knowledgeable about their craft. I would definitely recommend them for anyone who needs this kind of service.

A pleasure to work with! The two individuals from SHINE were a pleasure to work with. They were on time, very thorough and did an excellent job on the exterior areas of our house, gutters, and windows. Excellent follow-up and friendly customer service. Highly Recommend! I will always call SHINE for my pressure washing needs. Thanks again!

This was the second time I used Shine to clean my gutters, windows, and do a little house wash. They did an amazing job, were super friendly, and worked so incredibly hard, again. I will definitely keep using them.

Shine is the epitome of professional and perfection. Been using them for years, and they never ever fall short of impeccable service.

They are very good at what they do