Water Damage Restoration reviews in Chesapeake, Virginia

After hiring an industrial hygenist and a mold remediation company to help us improve our home indoor air quality, neither of them were able to bring our home to a level to pass a final inspection. I called Alden and explained our situation, which included a family memeber with chronic illness. He came out, patiently listened to our concerns, and proposed a path to resolution. After four days of Alden's team micro-cleaning our home, we had it tested again and it was off-the-chart clean! Almost ZERO microbial presence in the air or on surfaces, including mycotoxins. Alden saved our situation and allowed us to move home safely! Highly recommend!

I had an excellent experience with Alden and his team at PuroClean. Alden showed up on time, performed a very thorough inspection, and took the time to explain everything clearly. His pricing was fair and transparent, and he quickly scheduled a technician to handle the mold remediation.

The technician arrived on time as well, set up efficiently, and worked hard throughout the job. Most importantly, all of the mold was completely removed, and the work area was cleaned up afterward.

What really set PuroClean apart was Alden’s generosity and professionalism. He allowed me to continue using the containment area they set up for weeks after the job was finished, which helped me keep the house clean while I restored my plumbing and subfloor. That level of consideration and customer service is rare.

Highly recommend Alden and PuroClean to anyone needing mold remediation done right.