Home Services reviews in Fairfax, Virginia

When you pay over $400 for carpet cleaning you expect it to be done right. The carpets were dirty even after Astrobrite came in and supposedly "cleaned" them. When confronted with a video of the dirty water after another company had cleaned them again (another $600 dollars) despite having already paid Astrobrite for their services, Astrobrite's response was "you can always get more dirt out of carpets". Apparently their basic service means they just wet the carpets for you and don't guarantee they will actually be cleaned. Hugely disappointed in such disregard for their customers and quality of service performed. Don't bother getting your carpets cleaned by this company, my three year old could do a better job with a towel and a bar of soap. Save yourself the time and money by picking a service with more dependable results and better customer service

Great job! I am so happy with how clean my carpet looks. The carpet had many stains from my teenage son (& friends). He and I tried to remove the stains with a household rug cleaner. The stains were better but by no means "clean". My only regret is that I didn't have it done sooner. My area rugs weren't visibly dirty but just having them cleaned makes me feel better. This was the third time I have used this company and they have earned my loyalty.

Jesse did a great job! He was on time and they have great customer service. I had let the carpet go after my dogs had stained it up a couple years ago. I just couldn't keep up with spot cleaning so I called Astrobrite and they came out and took care of the stains and the smell. I have a new used carpet now lol!

My experience with Astrobrite Carpet Cleaning is mixed. The pickup was fine. However, the delivery of my area rugs was not so good. First, delivery was an hour late. Second, he didn't know which rugs were mine, as they were not tagged with customers identification, etc. Third, he couldn't pull up the invoice to tell me how much the cleaning cost. Said his cellphone died and asked me, the customer if I had a 'calculator?' Then he realized he actually did have power on his phone, but he couldn't see the phone screen? Very unprofessional. Previously, I used Bergman's for 25 years but their mgmt. has changed and so I gave Astrobrite a try. I just hope when I roll out my area rugs, that they are clean.

When my original carpet cleaners cancelled on me without even a phone call, these guys saved me as I needed to get carpet cleaning done before a flea/tick treatment (as required by my lease at move-out). I called at 2pm, they found an opening at 4pm and ended up calling back to come out at 3pm instead. They were very professional and gave me a quote over the phone and then a final number based on actual floor measurements. I was able to pay at the beginning and leave and they did a great job!
Extremely happy with this company and will be using them again if I need carpet cleaning!

Astrobrite is an amazing carpet cleaning service. This is not your ordinary carpet cleaning business, it is family owned, and their customer service is way above the bar! We lost our sweet dog this year, and he was very sick before we put him down. He was throwing up so much especially when we weren't home. He stained our carpet all over the house, and I did a google search for deep carpet cleaning, and they said that they specialize in getting out tough stains. We literally couldn't believe it because the stains had set for a few months, and they got the stains out as they said they would. Weeks later we found more spots, and the owner came over on a weekend to get rid of the ones we found, and didn't charge us anymore. They are wonderful, nice and very reliable and stand by their work! Don't hesitate to use them! I am so thrilled to have found them and they saved our carpet! Thanks Astrobrite!

They did a great job! They came and picked up our large area rug and returned it when it was finished. It looks great! We had discovered our 2 small dogs had been having accidents on the rug as it had started to smell bad. No more smell and it looks fabulous! Highly recommend!

Tom arrived on time, was very pleasant and knowledgeable. Very happy with the cleaning results of the large rug and sofa.

Thomas was a pleasure to work with. The carpets look great and smell very fresh and clean. I would absolutely recommend it's this company

Mr Klenner helped us move out of our townhouse stress-free, quickly and effectively cleaning the carpet and applying a pest dip. He addressed trouble spots. He gave us both vacant house and military discounts.

Excellent service. Prompt and did a wonderful job on my carpets.

We had several oriental carpets cleaned and they were all returned looking very good. They understood how to hand clean and dry these carpets, and what type of cleaner should be used. Would use them again.

I found Tom to be very polite and very thorough. He took the time to explain how the cleaning solution works. I will definitely recommend AstroBrite to friends.

Great service and attention to detail, carpet was very dirty and came back clean. Highly recommended.

After having the carpet in a very small area (about the size of 2 bedrooms) cleaned several times and the stains reappearing, Tom at Astrobrite did a great job at keeping them away! After two weeks, no stains have reappeared! I think its finally clean!

The technicians arrived exactly at the scheduled time and performed a comprehensive walkthrough of the high-traffic areas in my home. They identified specific fiber types and selected the appropriate chemical pH levels to treat heavy-duty traffic lanes without damaging the carpet's structural integrity.

Great job. on time. and fast

Thank you

They did a great job!

Great service and friendly crew. Very reasonable price

Excellent service, will be using them again.

Solid work, good communication, fair pricing,