Home Services reviews in Hampton, Virginia

The Tech showed up earlier than the scheduled time frame which was great. He was very professional and asked me about all of concerns to make sure everything was covered an that the price was accurate with the work being done. I don't have any complaints at all.

The team arrived on time, explained the process, and prosecuted the work efficiently. The crew was very pleasant and professional. The price was very reasonable. Overall a great experience!

James and Tre were wonderful. My floors have never looked better. They were very friendly and extremely courteous. Had a whole house (carpet, tile and hardwood floors) cleaning.

Experience was great!
My daughter spilled a WHOLE mug of coffee on my carpet and couch. Called Stanley Steemers and they sent someone over the same day! Steven was great, explained the process thoroughly and got every bit of the coffee out of both the carpet and couch and also some slime from the night before.
Would definitely recommend :)

I was so impressed and pleased with Stanley Steemer's services. I would recommend them to anyone. They were very professional, fast, and efficient.

She was amazing 🤩 very nice and informative. Quick but wonderful job!

The communication was excellent. I had an app telling me when my worker would arrive. Then the service was supreme. He was kind and sincere. He was direct and work driven. The quality of service was excellent. I love the way my carpets look. This was the first time we have cleaned them in three years. They look great. The smell is wonderful. I’m very happy with the service.

Barb was fantastic. I loved the way Stanley Steamer gave us early notification and tracking on the technician. From A-Z, Barb was a customer service Ninja! Friendly, hard working and efficient. Stanley Steamer landed a good employee here. A great representative of the company.

I paid for dryer hose service. After that crew left I noticed no airflow a d the dryer wasn't getting clothes dry. Stanley Steamer sent Parker & McCoy out to trouble shoot the issue. They were fantastic! They saw that my line got crushed at some point and they fixed it, at no cost to me. They were professional and kind, and cleaned up too. I am impressed and grateful!

Donnell from Stanley Steemer did an absolutely phenomenal job cleaning the six rooms in my mother's house today. I was incredibly impressed with his professionalism, thoroughness, and attention to detail.

The carpets looked tired and heavily trafficked before he started, but now they look and feel brand new! He was punctual, courteous, and clearly took great pride in his work, making sure to hit every spot and address any specific concerns we had.

It's refreshing to see such dedication. Donnell is a credit to the Stanley Steemer team, and I highly recommend him to anyone needing deep cleaning services. Five stars!

The tech Mr. Crew was a professional and polite from the time he walked in my door though the completion of the job. I would recommend Stanley Steemer and especially Mr. Crew above anyone else or any other company. And the price was very acceptable.

We had air duct and dryer vent cleaning, plus installation of a UV light in the HVAC system. They did a good job, but forgot to vacuum a sizable amount of debris left on the upstairs carpeting outside the bathroom. Otherwise, this would have been a 5-star review. He did a good job explaining what they were doing and what they found in the air ducts. He also took pictures and shared them with us.

With my permission via phone call, Tech James Kelson responded a half hour earlier to our job of rug cleaning rooms, staircase & hallway. He did a fantastic job. Carpets all look great. James was very professional & courteous!!

There are not enough words to describe how awesome David was. He was personable, knowledgeable and very easy to talk to regarding the services. He did an amazing job. We will definitely be requesting him to come back in the future. Thank you.

Excellent service!!! Mike was a very polite, professional, respectful young man. His service was impeccable! Will use Stanley Steamer in the near future! Prices were very reasonable too!

The technician who cleaned my carpet today did an excellent job—very professional and thorough. My concern is with Stanley Steemer’s policy regarding shoe covers. I understand OSHA restrictions on certain types of covers due to fall risk, but there needs to be a non-skid alternative provided.

I have a no-shoes household, and because it was raining, the technician had to walk through my tile floors with wet shoes while cleaning the carpet. This left me needing to re-clean all of my tile floors afterward.

I’m asking the company to consider offering a safe, OSHA-approved, non-slip option so customers like me don’t have to choose between safety and keeping our homes clean.

Thank you for your attention to this.

The guys did a great job. We have a muddy back yard, chickens and dogs plus two teenage boys and a light colored couch. The couch oils nearly new and smells so much better

Service was extremely easy to book, even adding services a couple days before the appt was super convenient. Dylan rocked, he did an outstanding job; asked the proper questions; very informative and super respectful. The only knock was he was a Patriots fan, #GoHawks!

James and David did an excellent job and were very helpful with any questions I had. All of my stains were able to come up thanks to their help.

Rakimu was friendly, prompt, professional and explained the process before beginning work. He under-promised and over-delivered! He was able to get stains out that he thought might not come up.

⭐️⭐️⭐️⭐️⭐️
Excellent Service from James at Stanley Steemer!

James did an outstanding job cleaning our business! He was professional, punctual, and thorough from start to finish. He took the time to make sure every area was spotless and went above and beyond to ensure the carpets looked and smelled fresh. His attention to detail and great attitude made the whole experience easy and stress-free.

Our office has never looked better — thank you, James, for your hard work and professionalism! We’ll definitely be requesting you again for future cleanings.