Reviews of local pros in Hayes, Virginia
-
Tucker, Jack here from the Belroi house fire, remember? You said you would help the week after your vacation, so I waited...and waited... For weeks I sent you texts, phone calls, voicemails--work days at 7 AM, Noon, 5PM, evenings, week ends--because I liked you; you're a great electrician, and I trusted you to keep your word to me eventually. Never a single response.
Well, you may be good technically, but you're AWFUL at customer service. There's no excuse for turning off your phone, or ignoring repeated pleas to just TEXT me that you couldn't keep your word so I could move on. At least give your phone to your wife to answer when you're that busy. You are turning friends into enemies, brother!
(If the reader sees this, remind him to NEVER treat anyone this way again, would you?) -
Don and Ryan did a great job! They were up front with cost. Worked with me through a warranty call, and even did a side job of chandelier installation. I highly recommend
-
Asbury is my go to! Always great customer service, they get the job done in a timely efficient manner, and I am thankful for them!
-
Asbury installed a Level 2 charger for our new EV in our garage. Because of the amperage it had to be hardwired. The technicians did an outstanding job, taking the time to answer my questions and explain the work. Quality of work was excellent and they finished in far less time than I expected. Highly recommend. I'll be using them again.
-
Don Henry from Asbury Electric was very nice and helpful. However, the "company" price for a $120.00 whole house surge protector was $1000.00 which according to my calculations is an 833% write up (WOW). He spent less than 10 minutes with us showing us the "book" with the "company" price and answered all our questions. Apparently the scheduler on the phone cannot provide an "estimate" price even though there is a "company" book with the price in writing. Had we known the final cost we would not have scheduled this visit. Oh, Yea by the way the 10 minute visit costs $89.00. We would not recommend Ashbury Electric. However, we would recommend Don Henry!
-
Asbury Electric is an awesome company to work with. Dimitri was punctual, friendly, knowledgeable and efficient! He took the time to explain things if needed.
-
Extremely personable, made sure he expressed the information clearly. Took the time to go into detail about the job. Both he and Anthony could not have been nicer. I felt very comfortable with his suggestions.
I would recommend and trust him to do my job.
Thanks Asbury Electric -
The technician,William Calapodas, truly knows his craft. I've no connection to this man other than he diagnosed the problems and ordered the parts to fix my whole house Generac generator. Friendly and professional. Try finding that today.
-
Austin Patrick and his team did an excellent job for us. He and his team were very knowledgeable, courteous and professional. They were very gracious and amenable to answering the many questions we had. The work was completed efficiently and to our satisfaction, and they went over any instructions we needed to operate the system they installed. We would highly recommend Asbury Electric and Austin!
-
Isaac showed up and we talked through the installation of the Tesla Powershare Gateway and Universal Charger. He offered a variety of options for me and made sure we were both clear on the expectations of what work would be completed. He was friendly and professional.
-
I had a bad breaker and instead of just replacing it, John from Asbury Electric, took the time to explain to me what was causing the breaker to go bad every couple of years. We had two refrigerators linked to the same breaker. He installed a separate electrical source for our upright Freezer. He did a great job installing the new socket. Everything looks great and now my problem is fixed for good instead of a temporary repair. I highly recommend this company and John.
-
I had several issues that needed to be taken care of. Isaac explained everything carefully for me and did a wonderful job. His attitude was positive and he cleaned up after his work. I would highly recommend Isaac in the future.
-
Did a great job and did it fast! Reasonable prices and they have military discount! Love how it turned out will definitely be a return customer
-
Asbury is excellent, dedicated to expert electric installations and repairs. Aaron Dubay installed new light switches, wall outlets, smoke detectors, under-cabinet lighting and ballast free LED fluorescent replacement lights. I highly recommend Asbury for all your electrical needs.
-
Both gentlemen that came out were knowledgeable and professional. They listened to my explanation, were patient, and ensured that the job was complete!
-
Adam and Brian dismantled an old ceiling fan and installed a new one. They both were very professional and the quality of work was awesome! This is the second time I have used Asbury Electrical and I would not hesitate to use them again.
-
Ryan was very professional and he definitely did an amazing job on our bathroom light fixture!
-
The electrician arrived on time and was very professional and friendly. He answered all my questions and completed the replacement of my old smoke alarm effectively. The cost was higher than I anticipated, but I don’t know prevailing costs in the local industry. However, I would certainly consider this company again for future needs.
-
Adam did an amazing job troubleshooting and fixing my wiring inside my house. Also did some extra work bringing my place up to code. Extremely professional, knowledgeable and friendly would recommend to anyone.
-
Adam and his apprentice were outstanding. They went above and beyond to provide exceptional service, demonstrating extensive knowledge and genuine kindness throughout the entire process. They took the time to explain everything thoroughly and offered us a very fair price for the work completed. We look forward to working with them again in the near future. Thank you both for your professionalism and hospitality.
-
Asbury was incredibly professional, on-time, and efficient. Would highlight recommend them to anyone in the Richmond area.