Reviews of local pros in Hayes, Virginia

4.8 based on 306 reviews Back to the listing
    5

    Amazing company. First time using them and would not hesitate to call them in the future. Super easy to make an appointment. Crew arrived early and did a phenomenal job! Very professional and knowledgeable. Thanks again.

    5

    Don & his assistant were on time and went right to work. All items in the scope of work were completed quickly & efficiently. Recommended upgrade to bedroom lighting came out excellent. Would definitely use there services again.

    1

    Absolutely outlandish pricing! Asked for a ball park to add a switch controlled outlet next to the switch for my air handler and was not able to get one. Once the tech arrived he had his "straight forward pricing" book that listed any outlet withing so many feet as a 450 ( thats the discount price if you subscribe to them) fee plus the 89 dollar callout. Turned them away as this is less then 2 dollars of material. Tech said it was to cover their liability if something were to go wrong. I wouldn't feel comfortable with an electrician that needs a 22400% markup to cover labor and warranty... I'd question why they wouldn't make this "straight forward pricing" book available on line or at least to the schedulers but I'm pretty sure I know the answer. At least I know who not to call for a quote on my whole home generator.

    Edit after response: then why not provide that "straight forward pricing" book information on your website so customers can be somewhat informed before getting stuck with a 89 dollar call out fee for nothing? It was listed in the book as "add an outlet within 10 feet", seemes pretty straight forward and no diagnostics nessary. My advice to others, look around before committing to this company.

    5

    John did an excellent job very professional neat and clean install. Would highly recommend.

    5

    Amazing professional

    Thank you for taking the time to visit our property and provide a quote for the electrical work. We appreciate your prompt response and the professionalism you demonstrated.

    We truly value the effort you put into preparing the estimate and thank you again for your time and assistance.

    Sincerely,
    Mr. & Mrs. Hines

    5

    Isaac and his associate were incredibly prompt (they were an hour early, which to me is unprecedented in the home repair realm!), knowledgeable and thorough throughout the entire troubleshoot, repair, and installation process. They resolved the issue of a power outage in my child’s room/the hallway and installed new outlets in the problem area as well as a new GFCI outlet to coincide. Isaac didn’t just explain the root of the issue, but he took the time out of his work to show me the deficiencies so I’d gain understanding as a consumer.

    He provided me with a full inspection of my home’s electrical scope, which he broke down into layman’s terms step-by-step. He also shared longer-term repair options with a detailed, no-pressure approach. Finally, they left their work space spotless! The process felt collaborative. Overall, through Isaac and his associate’s example, I believe what sets them apart from other providers in terms of professionalism is their courteous nature and sincere kindness. I will utilize them again in the future! Thank you kindly.

    5

    Looked for a quality Electrician in the Williamsburg Virginia area. Asbury Electric came up highly rated, and working with both John and Nathan on this dispatch was a pleasure. they went through all the options that they believed could be offered and were able to quickly diagnose and recover services for us.

    5

    Outstanding Service from Start to Finish! I was extremely impressed with Asbury Electric’s responsiveness and professionalism. I submitted a service request online on a Saturday and received a call within hours offering to schedule the service that very night—talk about prompt! I chose to book for later in the week, and when the time came, the electrician, Issac, arrived right on schedule. He was courteous, attentive, and took the time to fully understand my situation before offering thoughtful solutions tailored to my needs. Issac clearly explained the pricing and options, completed the work efficiently, and left the space spotless. I’ll absolutely be using Asbury Electric again—and recommending them to everyone I know!

    5

    The power outage in my detached garage was thoroughly investigated and diagnosed. Don explained to me what all the issues were before any work began. I was very impressed with his kindness as well as the supreme work. I thank both Don and his sidekick Ricky for responding so quickly. Thank you Asbury Electric.

    5

    PH&A technician Elijah arrived today to service our heat pumps and we couldn’t be more pleased. He was courteous and knowledgeable. A capacitor was replaced on one of our condensing units and all equipment was cleaned and inspected thoroughly. We are glad we chose PH&A to service our equipment going forward and highly recommend them to all.

    5

    Wonderful first time experience with PHA! Thank you to amazing tech, Seth, and to the ladies with scheduling- Jessica, Samantha and Mary Ann for maintenance. They were able to get us help within 24 hours of calling, so our 78* indoor heat could be addressed.

    Seth was incredible- patient, shared his knowledge of how things work with the systems so I could better understand and friendly above all else which was so appreciated.

    Thank you.

    I also appreciated the text of confirmation before our tech arrived- with photo of who to expect… and a call confirming he was on the way. All positives for this company and our home cooled down quickly once issue was fixed.

    Seth went above and beyond and we’re grateful!

    Immediately passing along business cards to friends, neighbors and co-workers.

    5

    All of the service technicians with Peninsula Heating and Air have been polite, professional, and quite competent. However, with Johnathan, they might have a potential shining star.
    He was absolutely above and beyond!!
    I highly recommend this company and all of their techs. Personally, we will request Jonathan again. He made our day much better. Sincerely, Nathan Jenkins and Regina Mullen.

    5

    Recently our HVAC stopped working days before I was due to deliver a baby. We called and asked for help, and Peninsula went out of their way to coordinate a service call the same day, sending Justin (best tech EVER) to save the day. Justin diagnosed the problem in minutes, had the spare part on his truck, and had our HVAC back up and running that afternoon. This is a company that truly takes care of people, not just a company that does business. Very grateful for Justin and the admin team at Peninsula!!!

    5

    James showed up promptly and prepared. He was knowledgeable, professional, and polite. Our generator had shown an error code and had not come on during a recent power outage. James explained the various reasons for this and informed us of what he was finding as he checked over the system. As the battery was 5 years old, he replaced it and ran it through a final check. We are very pleased - and relieved - to have this service accomplished so quickly and completely. Communication with PHA is also excellent. The office staff were responsive to our needs and set up servicing promptly. Thank you PHA.

    5

    Everyone was amazing from the technications that installed my air conditioner from Jessica and the ladies on spoke to on phone I apologize for now remembering all the names. I just lost my husband 7 months ago and I was treated amazing and kind and supportive by your employees. Thank you my heart

    5

    I recently moved to Deltaville and have zero experience with any HVAC companies out here so far. My neighbors highly recommended PHA and I have to say I am beyond impressed! I called after hours and the on call tech called back in less than 10 mins! He showed up less than 60 minutes later and quickly fixed my heat issue. Eli was a really nice, friendly, very knowledgeable and professional, explained everything to me in laymans terms! He also told me all the details about the maintenance plan and how much it would save me for any future visits or parts. Knowing my system is from 2005, I called today and got the maintenance plan. For a first timer, I'm sold on their customer service for sure!!

    5

    Justin and Sam were courteous
    and competent. They did an excellent job replacing our water heater, meticulously cleanîng up after the installation. I highly recommend Peninsula!

    5

    Micah our technician was very thorough and professional in his approach to servicing our equipment.

    5

    Rudolph performed a summer service on my system yesterday. It was one of the best service calls to date. I worked on shipboard hvac systems for many years so I have a pretty good idea on what should take place during these semi-annual maintenance events. Rudolph didn't miss anything. His friendly, professional demeanor is why I stay with pha. He is obviously been well trained. Well done!

    5

    Samantha and Jessica at the reception line were absolutely wonderful and put up with my many frantic calls over the last two days when our heat just went out. Our HVAC technician Chris just left after delivering 5 star service and getting our unit back up and running in LESS than an hour! He gave detailed explanations of what he was doing and what the problem was. He ensured everything was up and running smoothly before he left and While he was waiting for the unit to complete its cycle, he even cleared up some ice from the walkway. I could not have asked for better quality service. I will absolutely be contacting you all to schedule preventative maintenance with your company going forward. Thank you so very much to the entire team!

    5

    My employer has been a long time customer of Peninsula Heating & Air. We have always been pleased with the service and care that we receive.
    Recently (after many band-aids to try and stretch out the use of the old unit) we had to replace one of our HUGE units in our gym area. Daniel and Rich were the guys assigned to the job and they methodically broke down the old unit, cleared the space and gave oversight to the removal of the old unit and placement of the new unit - both by crane. At which point, they again methodically hooked everything back up and in time for our Sunday service.
    From the time we place a service call to the time a project is wrapped up, we always feel assured that we are in good hands with Peninsula Heating & Air.