Home Services reviews in Herndon, Virginia

House Cleaning Heroes is hands down my goto cleaning company. As a realtor I need to know that the company I’m recommending is going to perform at the same level of excellence that I strive to perform at. House Cleaning Heroes answered my call, scheduled the appointment, and had the job done in less than 48hours. When I went to the home to check it out I was so impressed at how thorough they were. They even cleaned the sliding glass doors which I thought I would have to clean! Outstanding service with impeccable standards! I highly recommend them!

A clean house is great but when I walked into the bathroom and saw that they actually removed the stains out of the bathroom counter from hair coloring, I was shocked. What a surprise! Also, really appreciate the text before arriving and the follow up phone call after.

Every i wrote below holds true.

However, I have been continually disappointed that the trash receptacles in the bathrooms and in my bedroom are not lined with plastic bags after cleaning. As a courtesy , in preparation for cleanings, I remove bags from the receptacles so no one but me has to deal with nasty personal refuse. Apparently this is taken as a sign that the receptacles should not be lined. If for some reason you don’t want to supply bags, I will show you where I keep them.

Also I’d like to emphasize that I hope they address marks and smudges on my walls and molding. I am unfortunately running into things in my motorized wheel chair and leaving damage and marks. When I walk, I use my hands on walls and moldings

[This is a well run, great service. The office staff is very responsive and are unfailingly polite and accommodating. The service is dependable, a team of two pleasant, professional cleaners do consistently excellent work, in fact the cleaning is better and better as they become more familiar with my home and preferences.
I trust STW to treat their employees fairly. It is a very stable, nice company]

Love STW! They are very thorough (today I watched as they cleaned around the exterior of my front door as they left my home - that was unexpected but SO appreciated). The cleaners are always pleasant and professional, and unlike my prior cleaning service, they have great communication regarding when they will arrive. Big fan!

Absolutely love the team from STW Cleaning. I utilize them for both my house and my clinic each month. For my clinic, at least a few patients each week remark on how well-kept and clean my clinic is - from the bathroom to the floors to even the ceiling without a speck of dust!

We have used STW for office cleaning for a couple years. They do a great job cleaning and are reliable. Communication is great. If we have a question or request, they respond quickly.

House Cleaning Heroes was able to step in to do our move-out cleaning with very short notice due to our original cleaning company double booking us. Their communication was great and I loved their text updates. We had an issue that was immediately responded to and resolved by the owner herself which made this an overwhelmingly positive experience. Would recommend!

STW cleaning has been a lifesaver. I recently hired this cleaning service, and I'm beyond satisfied with the results. The team was punctual, professional, and left my home spotless. Their attention to detail and overall thoroughness impressed me. Seamless communication made easy by Dawn and Amy and a consistently excellent cleaning make them my go-to service. Highly recommend!

I have been using STW cleaning for over a year and I am extremely happy with the quality of their work. They are very easy to work with, respond in a timely way, and are flexible with scheduling changes. The house smells and looks great when they are done. I highly recommend them.

Rosa is a fantastic team lead and they do an excellent job every time they come clean our home. Communication with reminders, when they're on the way and when finished so you know exactly what is going on in your home, even if you aren't there. Dawn runs a fabulous team!

Such a thorough and thoughtful cleaning by the STW team! Elisabeth did a great job and made my entire week after coming home to a home cleaned and organized by her. Will be contacting them again for future cleans!

I have been using STW Cleaning for years and they have been nothing but excellent. I have had several teams provide services during my time with them and they have all been quick and professional. I highly recommend their services for any size domicile, be it a studio apartment or a 3200 sq ft. house.

STW Cleaning has been cleaning my house for nearly 2 years (and a previous home before that) and I continue to be impressed by the high quality of their service, their professionalism, and their friendliness. I also very much appreciate the office's communication platform, which includes email and text reminders in the days leading up to each cleaning, and notifications when their team members are on the way and/or done working.

STW cleaned a townhouse listing to get it ready for sale. They did a very thorough job. The townhouse looked very clean and everything was sparkling. The communication with Dawn and her team was excellent. They kept me updated every step of the way.

Awesome experience working with STW. Communication and scheduling was easy, and the team that came to clean my house was friendly and efficient. They cleaned things that I didn't know needed cleaning! I don't know how they got the shower curtain so white. And my stove, OMG, my stove. Totally saved my weekend, and I look forward to having them save future weekends!

I had a fantastic experience with STW Cleaning Service! Scheduling was easy and flexible, and they arrived right on time. The team was professional and incredibly thorough—every corner of my home was spotless. Their attention to detail truly stood out, and I appreciated how efficient and courteous they were throughout the process. I highly recommend STW for anyone looking for reliable, top-quality cleaning.

We had a great first time cleaning experience with STW Cleaning. We needed our clients house cleaned and they did a great job. Great communication and a great cleaning! We recommend STW and will be using them again soon!

Had a deep clean (1st time) today and the team was fantastic. I could tell they were getting into every nook and cranny. Great team.

Exceptional Service They Went Above and Beyond!

I recently hired STW cleaning to prepare our home for an open house, and I am beyond impressed with their work. They tackled some incredibly tough stains in our bathtub that I thought were permanent, leaving it looking brand new. The team's attention to detail was evident in every corner of our home.

What truly set them apart was their professionalism and trustworthiness. They respected our space, ensuring everything was put back in its proper place after the cleaning. Our stager was even impressed at how precisely they replicated the staging.
Thanks to their meticulous work, we came home to a pristine home, the entire process was seamless and stress-free.

I highly recommend STW cleaning to anyone looking for a reliable, thorough, and professional cleaning service. They truly made our home shine!

STW has always been prompt, professional, and done great work. Our family has used the service multiple times and always had a great experience.

Amazing job by team #3! So happy with the quality of work. Thank you ladies for making my house sparkling clean 😁