Home Services reviews in Herndon, Virginia

Awesome service and great pumpkins this year! Such a cute place that has been an annual family tradition for us since my kids were babies!

Beautiful selection of plants and flowers. Also unique garden statues. There are other planting products available inside the building where you pay the cashier. Help is available to load plants into your car. These beautiful plants should have a home. Hope that someone buys them this year, especially the annuals. Prices have gone up on the plants just as they have on everything else. The plants are not cheap, but they are still as beautiful as ever. Meadows Farms has been the place to go for plants around here for many years. Wishing the best for Meadows Farms, it's customers, and it's beautiful plants.

Just fact, you can decide by yourself:
On their website, you can read:
"We offer Free Landscape Planning with Landscape Designers on staff Thursday through Sunday in the spring and Saturday and Sunday in the autumn months. No appointment is required, just bring photos or a sketch with measurements to assist the designer. Whether you are a do-it-yourselfer, or want our experienced landscaping personnel to do the work for you, our design service is a great place to start."

I go there and was told it's $65 per hour if I don't use them to install their plants. Their ads are _very_ misleading. I understand everything has a cost, and I am fine paying for a good job, but I don't like feeling I have been duped.

I know way more about bugs than I do plants, so the people here were super helpful. Was getting a tropical plant for my new chameleon. The man helped give me some pointers on the different kinds, and I'll definitely be coming back to get more plants once I have room!

I've picked up Christmas trees here a couple years now, and I think they have a good selection of types and sizes as well as other Christmas decor. I especially like that their trees are all given a name. :-)

Best customer service ever!! Very pleased with the help (Dea and Susan) and able to exchange my plant for something else as the one I had was dying. Thank you for the superb customer service! I would highly recommend for your plant needs!!

I have never had anything but excellent service at this Meadows Farms location. I've taken in photos and leaf samples from sick plants and they are always gracious about providing advice. The plant selection is good and I appreciate the sales, but it's the customer service that keeps me coming back.

Staff very friendly and helpful. The music on the phone is horrid. They wanted to charge labor for pallet of stone for "placing" stone in addition to delivery - they need to be able to drop a pallet gracefully, like with forklift, like Merrifield does ( and Merrifild's stone was same price). It would also be useful for staff to be able to facilitate purchases of services at one store even though another store is used, i.e. if only one store has bulk materials, i shouldnt have to call two stores. I canceled order, but staff was very friendly and prompt.

What an excellent selection of Christmas trees! Smells like heaven here right now. Everybody we ran across was super helpful and kind. This is our second year to buy here, and it will definitely be our top choice going forward!

Came here for Christmas tree and poinsettias. Great selection and quality! Customer service was above and beyond what I expected! 3 employees helped us load up because it was slow at the time. The Cashier was supercool and nice with our niece. They were like best buddies. Thanks again Meadow’s!!

This was a very cute nursery. I went here to look at houseplants and was impressed by the large selection of plants available. Definitely worth a stop if you're in the area.

Very helpful and friendly. Had a wide variety of plants,mulch, top soil, etc. we have a very shady area trying to get grass to grow. Steered us in the right direction. Everyone is very knowledgeable, I would like to use their expertise on what plants I should grow and where to plant them. Highly recommend!

Amazing selection way better price and quality then home depot, lowes.

I was looking for ornamental cherry trees, shrubs, tomato plants, etc. and Becky was so very helpful, showing me around even on a busy morning. Thank you for the thoughtful help! Beautiful plants!

After the 6 months, 3 trees we bought died.
They were planted by our landscaper who planted a lot of the trees for us. We usually buy them from Home Depot but this is we bought from Meadows farm and never again.
Considering that the trees were picked up by our landscaping company we lost a warranty.

A fun, easy place to visit. The staff is extremely helpful and knowledgeable. They had everything I needed and a huge selection. Easy parking and in and out.

I was genuinely so excited to pick out flowers for our balcony today. It’s something I’ve been looking forward to, a small way to bring some joy and beauty into our home. After browsing for a while, I realized I needed a bit of guidance, so I approached two staff members for help.

What happened next completely caught me off guard. Instead of offering assistance, they laughed, and one of them jokingly pointed to the older woman and said, “She’s the guru.” The woman then looked at me and said, “Yeah, but does she want to?” - as in, does she even want to help me. I was stunned. It felt humiliating and dismissive, like I was a burden just for asking a question.

I turned around and walked away, trying to hold it together. That’s when the woman started following me, asking what I was looking for, but by then I was already in tears. I didn’t want help anymore. I didn’t even want the flowers.

Maybe this seems dramatic to some, but I can’t imagine ever telling a customer to their face that you don’t want to help them. The whole experience left me feeling small, embarrassed, and honestly heartbroken. I left crying, and I won’t be coming back.

I came here for some spider plants and citronella. Got both and more! The staff was friendly, helpful, communicated clearly, and were very personable. I cannot recommend this place enough!

I had such a positive experience with Susan! While I seem to have a black thumb, Susan made having beautiful flowers accessible to me —with little to no trouble on my part!

I highly recommend Meadows Farm location off route 7 for the care and attention provided!

Jake did our design and Eric led the install crew. Both were great. Not only does Meadows Farms do a good job with quality plants, but they honored their Warranty replacing $700 worth of dead plants for me from last summer. They also don't add any fluff to their bids. Just an install fee for each plant. They also dug several new beds for me which look great. Recommend highly for Quality & Value.

Meadows Farms does not honor their 1-year guarantee. They plant the wrong trees and then leave it up to senior citizens to replant them themselves!!!!!!!!! Sorry, Jay, your apology comes 2 weeks too late. I have already taken care of picking up and installing the tree 2 weeks ago. A tree from landscaping dept last Fall should have been covered in 1-year installation warranty. I have spent THOUSANDS of $$$$ with them over the years, but I will never use them again. BYE!