Reviews of local pros in Herndon, Virginia

4.7 based on 765 reviews Back to the listing
    5

    they were always on time, both sales and cleaning staff are professional. their way of working will make new clients feel comfortable and never pushed sales. cleaning staff comes in two with cleaning supplies. first time cleaning is through and I look forward to future cleanings. scheduling is easy through website.

    5

    Fantastic cleaning service! Professional, reliable, and extremely thorough. My place looked amazing afterward. Highly recommend to anyone looking for a dependable maid service.

    5

    Roxanne, Katie, and Anna did an amazing job getting my townhome sparkling in a way I did not have the time or attention to detail for. They arrived exactly when the cleaning window started, were so kind and polite, and even gave my dog some loving to make him less afraid of the strangers. My house is beautiful again thanks to the hard work of these three ladies! Thank you!

    4

    Very good. Detailed cleaning. The only observation I have is that they cleaned the toilet first, then the shower. It would have been better to clean the shower first, then the toilet using the same tools.

    3

    One of my pet peeves is outsiders - in this case, the cleaners - not taking off their shoes when going up our 2nd floor area. We walk barefoot upstairs, so it’s upsetting that they walk around with their dirty outdoor shoes. It should be automatic that when walking inside a client’s house, cleaners either put on clean shoe covers. At the very least, ask the client if they need to take off their shoes.

    Another is the noise - by that, I mean the loud conversations . I’m not requiring the cleaners to be silent throughout the cleaning process, but at least not be too loud as I work from home.

    Except for some missed spots here & there, the cleaning was okay.

    5

    After getting three different quotes and a neighbor's recommendation we decided to choose maid bright. They were an amazing choice. They do an amazing job cleaning and we're very happy with our clean! Prices are great and flexible too!

    5

    From the first visit, the staff communicated clearly and outlined the scope of the cleaning service. Even after the appointment, customer support remained responsive and helpful in addressing any questions I had. On the day of the cleaning, I was impressed not only by the thorough work but also by the staff’s openness to feedback and their willingness to take on additional tasks when requested.

    5

    Wonderful experience with my first house cleaning with Maid Bright! Great team. Exceeded expectations

    5

    Maid Bright did a fantastic job with our home. The team was thorough, professional, and left everything feeling fresh and put together. Scheduling was smooth, communication was clear, and they arrived right on time. I was also impressed that Ruben came to the house beforehand to talk with me and look at everything before giving us a quote — that personal touch was a big selling point, and he was terrific. We’ll definitely be continuing with them and recommend Maid Bright to anyone looking for reliable, high-quality cleaning.

    5

    Marie and Marieluz were amazing and very attentive to my needs. I just moved into a condo and it was important for me to get the place properly cleaned before moving my belongings in. I’ll surely be a returning customer..

    Thank you,
    Alfred

    5

    I've been using Maid Bright for the past 3 years and they've always delivered an excellent and efficient service. It is easy to set up cleanings that work with my schedule and they are always reliable in showing up on time. The crew always does a thorough job cleaning my apartment and follow any special instructions I give them. 5/5 recommend!

    5

    Maid Bright met all my expectations. They arrived as scheduled. They stayed a long time (longer than our previous maid service) and didn't miss a single thing. They let me know when they were leaving so I could check everything. Very happy.

    5

    The first estimate was incredibly professional and friendly. The estimator offered me promotions and options to work for my budget. They also offer options to add on periodic window or basement cleaning for an additional cost. The price was slightly higher than some of the other small companies but the cost is worth the convenience of their online booking, rescheduling, and payment process. Our initial cleaning was prompt and cleaning was good. I set up a reoccurring cleaning.

    5

    This was my first time using Maid Bright and it was a wonderful experience! The cleaning ladies arrived on time and were polite, professional, and very efficient. My house has never been so clean! The ladies even made sure I was happy with the service they had provided before they left. I’m looking forward to continuing to use Maid Bright in the future.

    5

    I’m pleased with the high quality cleaning services offered by MaidBright. The website and/or application offers an easy to manage solution for your cleaning appointments with ample flexibility, online payment options and tons of availabilities. Although the price point is on the higher end compared to similar services, my experience using MaidBright thus far is a positive one. Highly recommend for cleaning needs around the DMV!

    5

    Maid Bright has been helping us monthly for over two years now and we have never been dissatisfied with their service. They are friendly, professional, and flexible. We highly recommend them.

    5

    I've had several house cleaning services throughout the years and by far Maid Bright is the BEST. They are reasonable, timely, flexible and careful! I appreciate their easy client portal for payment and scheduling.

    5

    #1. Maid Bright is awesome! Great customer service, quick response, and polite. I’ve been their customer now a little over a year and I can’t think of a single negative thing to say! Very happy customers here!

    #2. Do yourself a favor and request
    Meyli and Yasni. They are the Dream team! Not only do they leave our quite large house sparkling, they do it quickly, efficiently, and it’s so obvious in their work that they actually care! We don’t ever want anyone else cleaning our house but Meyli and Yasni!

    5

    Great cleaning, excellent customer service. Estimator arrived on time, helped identify best rate for our house, and scheduled cleaners to come two days later. Will use again!

    5

    Recommended by a friend and they were excellent. Easy booking, timely updates on their arrival times, and they were in and out within two hours. Would hire again.

    5

    Highly recommend! I needed help with three main areas. 1) the grout in my shower, 2) the stains in my kitchen sink, and 3) pesky dog hair in my rugs. I was struggling to keep the white grout and tile in my shower clean. I used almost every product on the market, but nothing helped. When I moved into my apartment there were rust stains in my kitchen sink that would not budge! Maid Bright effortlessly took care of both issues! Additionally, the two cleaners who came to my home were prompt, professional, and worked quickly. They were in and out within 1.5 hours. They listened to my concern areas and then got right to work.

    The Maid Bright cleaners ensured that every hard to reach area of my home was cleaned! I had to idea that my windows were so see through! They even went the extra mile and dusted the items on my book shelves. My stove top and microwave are so clean that I don't want to cook anything.

    I opted to meet the cleaners at the door rather than providing lock box to access to my keys. After seeing their work and professionalism, I will be rescheduling often and utilizing the lock box feature so that they can clean my home while I am at work.