House Cleaning reviews in Lorton, Virginia
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Excellent service, price, and results! The dedication and passion for their craft shows in how they treat their customers and your rug. We had our rug professionally cleaned, but that company was unable to do what Kingstowne Carpets did. We are extremely happy with the service and the final results. Thank you, Tanya Gogue, loyal customer from here on!
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Only great things to say about Steve and his work! He cleans the rugs like new—including my Moroccan wool shag rugs! His prices are also very competitive, and he has been so helpful with pickup and delivery. It’s seamless, easy, and great quality work every time. Can’t recommend Steve enough!
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It was my first time getting a rug professionally cleaned. My neighbors recommended Kingstowne Carpet. Steve and his team were professional and provided quick communication, quoting for my rug, flexibility with pick up/drop off and repair recommendations. Really happy with the results and highly recommend their services.
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I've been using the services of Kingstowne Carpet and Rug Cleaning for many years -- It must be a decade or more at this point. The owner, Steve, is extremely responsive and personable and very fair in terms of pricing. Just today I purchased two high-quality rug pads from him. He cut them to fit, delivered them, laid them down, made one small adjustment, and got the rugs all lined up. He offered these rug pads at a great price and they are expected to last 10 years. I love supporting local businesses and Steve is the epitome of a hard-working local business owner.
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I contacted them about cleaning a handmade Turkish rug that during Covid isolation suffered several visible food spills. They picked up the rug that day and returned it 2 days later. The food stains were gone and the carpet looked great. All for a very reasonable price. Pic of food stain attached.
While they were here, I asked about a machine made Couristan carpet that was bunching up to one side. I had consulted three rug services a couple years ago about the problem. One said it required special equipment to re-block, one said it required laying carpet tape which they were happy to do for $45/linear foot, and one said the back had been glued on to the carpet and once it starts to bunch up, nothing could be done. Kingstowne owner, Steve Miller disagreed with all three and was confident he could straighten it out. He did so and cleaned it beautifully. Again for a very reasonable price. Pic of the straightened edge attached -
Steve was very responsive from the start and his team completed the job within the agreed-upon timeframe. The price was also very reasonable for the quality of work. Our rug looks fantastic, and we'll definitely be using their services again in the future.
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Kingstown Carpets is a place I would definitely recommend and trust for cleaning and tassel repair of Persian carpets. I hesitated for years getting my small Persian carpet cleaned and repaired because it is an irreplaceable family heirloom and I needed a place I could trust not to damage it.
I was so fortunate to find Kingstown. Their staff do fabulous repairs and cleanings! Plus, they charge a very affordable price. Not only is my carpet cleaner, but they have extended its life through repairs so it will last for many years to come! -
⭐⭐⭐⭐⭐ A Local Gem – Exceptional Service & Care
We recently faced the heartbreaking decision to say goodbye to our beloved dog. In his final days, he became incontinent and had an accident on one of our carpets. With guests arriving from out of town just a few days later, I called Kingstown Carpet & Rug on Friday, hoping they might be able to help.
I spoke with Steve, the owner, who could not have been kinder or more understanding. He offered his condolences and assured me he would do everything possible to have the carpet cleaned and returned by Tuesday. Not only did he keep his promise, but he delivered it before noon — hours ahead of schedule.
When the carpet came back, I was amazed. It looked absolutely beautiful, with no trace whatsoever of pet odor. Steve had clearly taken great care in the cleaning process — so much so that we discovered details we hadn’t noticed before, including silk embroidery in our Persian rug. He even helped move the furniture back into place, going far beyond what most companies would do.
This is exactly why we make a point to support local businesses. Steve’s professionalism, compassion, and pride in his work shine through in every detail. The service was personal, prompt, and meticulous — the kind of above-and-beyond experience you just can’t get from a big chain.
We are truly grateful to Steve and his team at Kingstown Carpet & Rug, and we will absolutely be using them again for our other rugs. If you want outstanding workmanship paired with genuine care for the customer, this is the company to call. -
The carpet cleaning team did a fantastic job, and I was impressed with how quickly and neatly they worked. My carpets are now clean, fresh, and bright, and I am fully satisfied.
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Impressions Carpet & Restoration assisted me after some water damage from an upstairs neighbor. They were responsive and flexible with scheduling to ensure there were minimal impacts to my schedule. The work performed was well-executed. I would recommend them to others.
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I had water mitigation done and some painting and new floors in Springfield
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We are extremely pleased with the drywall repair in our garage, provided as a result of a bathroom leak. They were very professional and went above and beyond to complete the repair in the expected timeframe. Excellent customer service, and we highly recommend them.
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Communication and service was great. Claire from the management was super helpful, reachable, and flexible! I needed support within 5 days and she made it all possible and the team did a great job!
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Excellent, prompt and exceptional carpet cleaning. Will definitely use them again and highly recommend them.
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Impressions tackles the problems that defy most carpet cleaning and repair companies. Countless times they have resolved issues with my clients. They've revived and repaired carpets that would otherwise have led to total replacement. Fair pricing, superior performance and consistent quality - that's what you get with Impressions.
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I'm really impressed with the carpet cleaning service. The team worked quickly and carefully to clean the whole area. They even fixed some old bleach stains in the carpet. If you need your carpets cleaned, I highly recommend them.
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Everything was smooth and easy. Repairs were done exactly as promised. Very happy with finished product. They repaired drywall and painted after pipes failed in our family room.
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After dealing with water damage, this company truly came through for us. A one stop shop for restoration services. From carpet cleaning to drywall repair, painting, and even putting our floors back they handled everything seamlessly. They kept us informed throughout the entire process and made a stressful situation so much easier. The final results exceeded our expectations.
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I utilized Impressions for carpet cleaning services on 2 separate occasions. They provided excellent service. So, when I experienced flood damage in my home, they were the first company I called. They arrived quickly after I called and assessed the situation. They handled the initial water mitigation and the subsequent restoration. From handling the initial water mitigation to the full restoration, the Impressions team was professional, prompt, and extremely knowledgeable. I was especially impressed by their attention to detail and their commitment to restoring my home to its original condition. I highly recommend Impressions to anyone in need of restoration or flood damage services.
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Great job in a timely fashion! My carpet looks and smells great! I’d use again for sure.
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Excellent service and a clean sofa and rug!