Home Services reviews in Manassas, Virginia

I don’t recommend this company to anyone! First cleaning was great but after that , they did a horrible job, the ladies are talking loudly all the time and chatting ( I’m not sure if they were arguing last time) and they don’t put anything back to it original place.. they didn’t even clean.. the house was more miss after they left and bad smell was in the bathrooms! They didn’t even did a good vacuum at least! Negative energy and they missed up our place to the point! So disappointed and even after explaining to the manager Sulmas she didn’t do anything but said sorry! No refund, no cleaning repeat and not even a try to fix the dirt and miss they did to my house!

The house always looks incredibly immaculate after they clean, they are always very professional and the price is excellent. On more than one occasion we asked if they could clean behind the oven and fridge and they were happy to accommodate. We are busy professionals working from home because of the pandemic and have even asked them to come more frequently and we are so glad we did because we have a lot less stress and the house looks gorgeous ...we would highly recommend this cleaning service to anyone!

Undoubtedly, the experience with this cleaning service proved to be highly disappointing and far from satisfactory. The trio of ladies sent to my residence arrived 40 minutes later than the scheduled time. Their approach appeared hasty, giving the impression that they prioritized speed over the quality of their work. Upon inspection, I discovered an uncleared refrigerator, a greasy dishwasher surface, and windows that were only half-cleaned.

When I questioned one of the cleaners about the incomplete window job, she astonishingly informed me that her instructions were to clean only one side of the window. According to her, sliding the window and cleaning the other side was not part of their service – a claim that is hard to believe, yet was precisely what she conveyed to me.

Before payment, I spoke with their supervisor, who was perhaps one of the most disagreeable individuals I've ever had the misfortune to converse with. Despite my dissatisfaction with the substandard service, the supervisor defended their practices, stating that cleaning the other side of the window was not part of a deep-clean and even suggested that I should be grateful the cleaner had done so upon my request.

When I made it clear that the service provided did not meet my expectations of a deep clean, the supervisor dismissed me with a nonchalant "whatever" and abruptly ended the call. It seems their primary concern is to finish the job hastily, collect payment, and move on, with no regard for the quality of their work.

If you are seeking a cleaning company that genuinely prioritizes quality and responsible service, I would strongly recommend avoiding this company.

These reviews are clearly fake. Sulma does not keep her word on the cleaning thoroughness and does not show up on time. The level of quality is not on point. She also stained my kitchen appliances with whatever chemicals she used and told me that it would be okay. If you need someone to do a one time cleaning, than this company may be your option, due to the cheap pricing compared to other companies. But if you have a nice home and value your different materials and surfaces your home has, do not use this company. I also checked the Virginia state business board and do not see this as even a legit company.

I hired this cleaning service for my parents home. They are older now and struggle to maintain and clean their home. While visiting, I noticed that their floor was covered in dust/dirt, their cabinets were stained with foods and oils, their windows were stained, bathrooms were dirty, appliances stained, etc. I called Sulma’s for a deep clean and the level of professionalism and expectations were met. Not only were they on time, they were early and prepared with 2-3 cleaners on hand. The cleaners were very quick yet detailed with their work. They managed to wipe EVERY surface, clean windows, bathrooms, appliances (inside and out), couches, furniture, and thoroughly cleaned the tiled floors which was needed for the home. They cleaners were very determined and focused from beginning to end of the appointment. I am in awe from how well they managed to tackle the mess and will definitely be calling them back for future jobs.

I have been a customer for several months. From deep clean, to standard bi-weekly clean, to move-out clean, she has always done right by me. Her team are hard workers and trustworthy professionals. Thanks to Sulma's Home Cleaning, I come home to a clean beautiful home. I appreciate her hard work and look forward to continuing business together.

I had a very pleasant experience with sulmas house cleaning service. The people are very friendly and hard working. They cleaned my house THOROUGHLY I almost didn’t recognize it. The price is fair. I would highly recommend them. They go above and beyond. They come with a smile and leave with a smile. I love the work they did for me and I will definitely call them again if I need more services from them in the future.

Contacted Sulma about a cleaning I needed for my apartment. She had a group out within 30 min to my place. The ladies were great, worked fast and the price was fair. Would highly recommend them for a cleaning, will definitely be asking to be put on their regular schedule.

Sulma and her team are amazing. Very professional, always on time, respectful and always do a fabulous job cleaning my home. I have been using them for 2 years now and I strongly recommend her to anyone who needs a good detailed cleaning. I am a very happy customer...Thanks

I usually don’t write reviews but I had to for this specific business! Hands down the best cleaning service I’ve received for my house. Sulma and her staff did an amazing job and were extremely nice and professional! They helped me with a moving out cleaning and were extremely efficient from start to finish. I recommend her to everyone! You will not be disappointed!

I want to start off by saying that I do not recommend them to anyone in need of a proper house cleaning. I called sulma to scheduale a cleaning she said it would be 120$ for the kitchen, living room area, my downstairs bedroom and bathroom. I agreed and told them to come the next day. Upon their arrival the two ladies especially the shorter one acted like she was on a rush the whole time. She was basically not trying to clean properly, moving my belongings everywhere pushing them aside and basically cleaning the floors and counter tops as fast as she possibly could. The other lady moved my couch and put a deep scratch on my wood floor! They later had the audacity to suggest I should pay them more than what was agreed over the phone. Was it worth it to clean my home in exchange for this damage?

I am furious.

Calling this a “deep clean” is straight-up disrespectful. They vacuumed the floor and left. That’s it. No wiping. No scrubbing. No bathrooms. No kitchen. No dusting. Nothing. My apartment looks exactly the same, just with carpet lines like a bad prank.

What did you deep clean? The air??
Surfaces are still dirty. Grime is still there. I paid real money for this—hard-earned money—for what amounts to a five-minute lazy drive-by.

This wasn’t incompetence, it was audacity. If you’re going to scam people, at least don’t label it “deep cleaning.” Absolute joke of a service. Save your money. I want a refund and an apology. Never. Ever. Again. 😡

They did an awesome job. Will use this service again.

Easy scheduling and great communication. Did a great job cleaning my 1 bedroom, 1 bathroom condo. Quick, efficient and hours to accommodate my schedule.

I am incredibly impressed with the deep cleaning service provided by The Polished Maids. Michael and his team worked diligently, paying attention to every detail, and the results were outstanding.

quick and thorough cleaning at a fair price

We were satisfied with the speed, price, and quality of their work!

I rate the promise to return if the service is unsatisfying! The place was spotless after their second visit!

Youre lucky i am feeling nice and you are a young dude that is going through a hustle. Merry Christmas kiddo.

Very professional team that was on time and did just an impressive job. My downstairs looks brand new. Would highly reccomend and use again.

In just 1 hour my room was clean of all dirt. I'm so glad they came and did my job. It was amazing.