Reviews of local pros in Midlothian, Virginia

Super Quick, very informative. My Townhomes hired them but they were very much concerned about service for our specific house. They explained everything they were going to do and they cleaned up after themselves. Thank you!

Christian, HVAC TECH was very friendly and helpful. He knew what he was doing and cleaned up afterwards. Highly recommend

Update: I did return your call and left a message the same day that you called me. I still have not heard back. Attempting to call me back once time is not sufficient follow up. Feel free to try again.

Absolutely do not use this company. I hired them for a big job which wasn’t fully completed. Not to mention, they arrived to my house with fully intact dry wall and left my drywall in literal pieces (see photo). I also found that they took it upon themselves to write on my walls in my garage (see photo). I called and left multiple messages but never heard back from them. The main electrician was condescending and insisted he and his men couldn’t rewire a light for me.

I honestly don't know where to begin. Synergy Technical Services has exceptional customer service. It all began with a gurgle from the bathtub and toilet, sewage started backing up in our bathroom. I called Synergy and they were able to diagnose my problem and start a solution within 3 days. They had 3 men on the job for a week. My family and I were displaced for the entire time because we had no sewage to the entire house. They dug down like 3 feet to find my existing pipe spanning 30ft across my house. Did I mention my house sits on a concrete slab😳. I cannot thank them enough for the quality of work their team provided and the time they spent helping me. It's hard to find a company like this anymore. I would highly recommend them and use their services again, but hopefully I won't need too!

Whenever I evaluate my experience of something, I always ask if I would use that service again, and the answer is definitely YES for White Glove! Their number is stored in my phone so I can easily reach them if/when needed. Plus, it feels good to support a family owned and operated business!

Oh boy! Had heat pump issues, they got me in the next day!
Justin and Travis came out figured out the problem and fixed it
my heat works perfect now, Thanks White Glove your the greatest !
And thank you Justin and Travis.

Will always recommend White Glove! Had a issue with my A/C, they came out gave me a quote and had someone come the next day to fix my problem. The tech was beyond polite and helpful and was willing to "dumb down" the problem for me. A new forever customer here!

We needed an HVAC detective to uncover our "no air flow" problem. Enter Nick and Lyle, who found novel ways to test and view our duct work despite it being mostly sealed in our finished basement. Professionalism started with our first phone call and setting up an appointment window, to Nick calling back to narrow his arrival to a specific time that same day. Arrived in uniforms, offered to wear a mask and shoe covers, our discretion. The detective work was laborious, and they talked through multiple ideas as they narrowed down the ultimate problem. They spent time explaining our issue, educating us on our next steps (this built trust), and even communicated their findings on our behalf to a contractor who would help with a larger renovation. Professional, educated, focused, team oriented, customer centered.

Excellent customer service. Lyle went above and beyond to diagnose and repair my heat pump. He was polite, professional, prompt and thorough. Lyle went the extra mile to make sure that when he left my system was functioning better than ever, and hit the estimate without going over despite some unexpected issues. Highly recommend!

Absolutely wonderful. Our HVAC stopped heating and it was very chilly. We called and they had someone out to our home an hour later. They were very thorough and explained the process to us as they went along. Worth it for the experience and expertise.

Nick was the specialist that came out to my house to service my unit. He done an excellent job, my a/c is running better than ever before. I would recommend white glove plumber/heating and air to anyone.

Very professional and technician explains everything every time I deal with the company. However on the previous visit before the final visit, my problem was diagnosed incorrectly even though I explained the shower was providing cold water. They replaced a cartridge which did not resolve the problem, which resulted in me having to call them back. It was later determined that it was the shower head that was the problem. End up paying over $300, which included the dispatch fee both times. Just feels like I paid for a part that was not necessary because it didn't address my initial problem.

To my surprise management reached out to me via a phone call and discussed my use case and offered to remedy the situation. That is doing the right thing and taking accountability as a respectable company. I will continue to patronize the business for all my HVAC and plumbing needs in the future.

A waste of money. After they worked on the water heater for a leaking valve, the water heater never came back on. They were too happy to quote me for a new one. Hmmmm!
All I know is that before white gloves plumbing came out my water heater was working as it was inspected a few days prior and after they changed the valve it never came back on. You do the math. Either way I’m not satisfied with my experience with this company.

We have used White Glove for plumbing and heating needs in our home! White Glove is responsive, professional, and fixes our problems promptly. If you are looking for a reliable and honest company, White Glove should be your number one choice!

Great group. On time, follow through is great. Had a heat issue and I called on a Sat night around 8pm and my call was returned w/in 5 min. Nick called me back and advised what to do and he also followed up w/ me on Monday to make certain we were all good. Excellent customer service!

My mothers basement flooded and an entire wall of copper pipes needed to be updated. Rob performed an extremely thorough examination of the problem. He proved to be extremely knowledgeable and outshone the other plumbers that came to provide an estimate. I was provided a price point that matched only a patchwork with other plumbers. Ethan and Justin came on the workday, along with a gentleman whose name I cannot remember. All the young men were extremely courteous and knowledgeable and fixed our wall of Swiss-cheese pipes. Highly recommend this company.

We have called on White Glove several times and each time have received prompt service with technicians who are honest and knowledgeable. When our A/C went out on a hot summer weekend, they were at our house within a couple of hours and had us cooling off in no time. (NO we didn't need a new A/C unit-- they fixed the problem and saved us thousands of dollars!) When our hot water heater died, we called them and one was installed within hours. They are top-notch and yes, I will be calling them for my next plumbing, hot water heater or a/c unit need!

We’ve had white glove do work on our house a few times and they’ve always provided excellent service. If Justin happens to be the one to come, you’re in luck. He’s always so kind and makes sure to get you back in business no matter the problem. 100% recommend white glove for a/c heat or plumbing!

I called White Glove to help with a non-urgent plumbing problem under the sink and they said they could be there between 10am-12pm the very next morning. Ethan called me that morning to give me 25 min notice before he arrived. He arrived at 10:05am, kindly explained how he was going to fix the problem (I was curious) and was done by 10:30am. I couldn’t have asked for better service! Highly recommend!!!

White Glove Plumbing and Heating is HIGHLY recommended! We had an issue with our A/C unit which they were able to diagnose and fix the problem the same day. Nick and the HVAC team are AMAZING!!! These guys are so polite and courteous and went above and beyond to get our cooling system working again. Our crawl space is very tight and there’s not a lot of room under there to move around, yet they crawled the entire length of our house and even had to dig under a beam just to get to the other side and never showed any sort of frustration for having to do that. As long as this company is in business, we will forever be customers. We’ve now signed up with White Glove for our annual HVAC service. Its great to have a company that you can trust and treats you with the utmost respect and care. I can’t say enough about the outstanding service they provided.

Our plumbing was installed by C&L (parent company of White Glove). Everything is under warranty and and we had an issue with frozen condensation in our gas line. Robert from White Glove came out and took care of it within about an hour of our calling. He addressed the problem right away and explained the issue clearly. Wonderful service and exemplary employee that represents his company well!