Home Services reviews in Norfolk, Virginia

I started using MarMaids when the owner "Victor" first started the company which included property management for Airbnb and also cleaning service. I'm more than satisfied with his services he has provided me for the past 6 years. From my first Airbnb booking and up to now still running. It has been a phenomenal experience dealing with a professional that actually cares about his company. My ratings are at a 4.97 all throughout my 9 properties. Much appreciate his dedication to the clear communication. I have recommended "MarMaids" to few partners who also have rental properties! Look no further if you need a reliable cleaning company for your Airbnb.

Jana and her team are amazing! They do such an amazing job and take care of all of the little things as well. It's such a wonderful feeling to come home knowing they have been by our house. Jana is also really flexible for when we need an extra clean before or after guests or if our travel plans change our scheduled visits, which is so incredibly helpful! I can't thank them enough and would recommend them to anyone looking for cleaning services!

Absolutely amazing. Ive used them many, many times, at least 20 or so in the past few years. Im a real estate professional and only want the best for my clients that are moving in, or selling. Once I saw Mermaids Cleaning Services at work, I knew I found the right group for all my needs. Jana is a great owner and really cares about her work's quality. Definitely the right one to go with especially given the value of the work.

Jana and her team were instrumental in our success! As a short term rental management company, thorough and consistent cleaning is the backbone of our ability to please guests and get 5 star reviews. They are organized and consistently great with their cleans. We could not do it without Mermaids, we are grateful for their professionalism and consistency in quality over 4 years working with them. Highly recommend!

Highly recommend!! I have used Mermaids on a personal and professional level and have been so impressed! When I sold my home a few years back, Mermaids did a move out clean for me. Everything was immaculate! After such a great experience, we hired them do weekly cleanings at our office space. They are so professional and reliable. Its so nice to come in to such a clean and tidy office every Monday morning. If you are considering using them, do it! You will not be disappointed! Thank you so much ladies!

One word, OVERPRICED!

Friendly

Good work but prices abit high

My rugs turned out great.

These folks do a great job in a reasonable amount of time.

Best price and kid always well done!

Located @ 836 Poplar Hall Dr. Now.

Great job on cleaning and repairing our rug!!

They do a great job. Ryan is really sweet and helpful

They have cleaned a few of my rugs....not cheap rugs either.....and did a great job.

Good price
Excellent work
They did a hallway runner and a couple bath mats exactly what I wanted.
A+

This is the only place my whole family has used for years to clean oriental rugs...they've always done a fantastic job

TERRIBLE TERRIBLE TERRIBLE! I had them pick up my silk oriental rug for a cleaning. It was a red and cream color when it left my house and returned the color of pepto bismol! Spoke with the manager and she told me that the rug came in as a charcoal gray color and the dirt was masking the pink. This is absolutely untrue and I have photos to prove it! I asked to speak to the owner and was told that he did not work there. Does that even make sense? They did not spot test the rug, refused to admit that they messed up and would not return my check. I would NEVER use them again.

I have been using this company to clean rugs for years. The work is always outstanding and I have never had a problem. They are fast and the pricing is great compared to other companies in the area.

I can't begin to express the gratitude I have for Scott and his family. He was recommended to me at a time I needed a repair done within three days. First of all he answered the phone! He was so nice and said he would get the job done. He really came through so we could close on the home. His work is superior and the pride is obvious. Every conversation was professional. Please call him, you will be so happy you did. I will tell everyone about my experience! Thank you so much!!!
Robin

The old hag that answers the phone needs to take some classes in CUSTOMER SERVICE! I have never been talked to so rudely and negatively for asking a couple basic rug cleaning questions... I will not be taking my rugs here, I'd rather buy new than give this company my money. SO RUDE! SO UNPROFESSIONAL! JUST BC YOU HATE YOUR JOB DOESN'T MEAN YOU TAKE IT OUT ON POTENTIAL CUSTOMERS!