Home Services reviews in Richmond, Virginia

4.7 based on 3112 reviews Back to the listing
    5

    Michael did a great job under less than great conditions in our attic. Nice to have clean new & safe ductwork.

    5

    Michael was great to work with! Very professional, friendly and answered any questions we had. Something that really stood out to me and my husband was he put shoe booties over his shoes when he had to walk on our floors. Most contractors we have worked with recently do not do this.

    This was our first time working with The Dryer Vent Guys. Prior to our appointment they sent texts and emails with all the details, updates on arrival time, and answered any questions I had. Highly recommend them!

    5

    Michael did an excellent job explaining all of the issues on our dryer vent system. The inspection and cleaning service was worth the money knowing we have reduced the risk of fire and the peace of mind that brings. Will use them again.

    5

    Michael Q was fantastic. Very knowledgeable and professional. Some of the best customer service I’ve had in quite some time. I highly recommend the dryer vent guys!

    5

    This is an excellent company. Michael came today and did a great job on my dryer vent. He was prompt, thorough and very professional. I would highly recommend this company.

    5

    Codey was on time and was very knowledgeable. He explained to me in simple terms what we needed to change. I would recommend this company. And Codey is a keeper!

    5

    Michael did an awesome job! At first I thought the lint buildup was going to be too bad for a cleaning, but Michael got it done. I’m so happy I can safely use my dryer again. Thank you!

    3

    Insanely overpriced for what it is - $300+. Technician did a good job, but was at my house for about 1 hour total. Our dryer vent is extremely simple and efficient. The tech admitted it barely needed cleaning. Yet they are charging me $300 for an hour of cleaning? This is very overpriced. Might as well save the money and buy a new Washer-Dryer combo every few years with the savings.

    5

    Michael is great!! So knowledgeable, professional and thorough. He took several pictures so he could easily show me what was going on with my vent.

    5

    Highly recommend! I requested service after hours. Scheduler contacted me first thing next morning and Michael, their technician, was at my house that afternoon. Super efficient, Michael diagnosed and fixed a couple other issues while clearing out the vents, and the place was spotless after he was done even after blowing a couple years of lint buildup over my driveway! Great service with quick turnaround. Thanks Dryer Vent Guys!

    5

    My experience today with Michael O. for cleaning our dryer vents was an outstanding experience. He was very professional and knowledgeable about what he was doing and explained everything very clearly. A five star experience!!

    5

    Michael was wonderful and helped our dryer to be back in top-notch condition. He was very respectful of our home, kind to our kids, and knowledgeable about what was going on with our dryer! Thank you so much!

    5

    Michael is great - called ahead, showed up right on time and was very efficient. He’s been to my home several times and is always very professional and friendly. Highly recommend Michael and Dryer Vent Guys.

    5

    Michael did a great job explaining every step of the process. Very thorough. Made sure everything was put back in its place. I feel safer now knowing that the project was completed.

    Thank you to the entire crew and process.

    5

    I’m really glad I called the Dryer Vent Guys. I have been a little worried about the safety of the previous dryer vent set-up going under the crawl space of my house. Michael Q provided photos and a very clear explanation of the issues he found. While the updates he recommended were pretty extensive, it all made sense to me. His follow-up visit to make those updates went exactly as planned. He communicated appropriately and then got straight to work. He also provided photos of the follow-up work. I was very pleased overall.

    5

    Michael did an extremely thorough job in getting our dryer vents cleaned in our commercial space. He went over in detail what he was going to do and did a great job. He even recommended potential upgrades for replacement hoses on our dryers to function better. We will definitely use your services again!

    5

    This is to give a shout out to LUCAS C who serviced our home today. He was very professional, respectful, and thorough during his visit, and we highly recommend him for your other customers. He answered all our many questions easily and it was evident he was knowledgeable about his profession. He was a pleasure to work with and have in our home today.

    5

    We used the Dryer Vent Guys often at our previous location and were delighted to find them here as well. Michael did an excellent job today of inspecting, cleaning, and updating our dryer system today. He also supplied and installed a much needed smoke detector in our laundry room. We will be using The Dryer Vent Guys regularly to keep our home safe.

    5

    Outstanding communication and updates from the Dryer Vent Guys company and the technician Cody. He arrived when expected, explained the process thoroughly, worked efficiently and left the area in which he worked in very clean condition. A very good experience and I will use them again.

    5

    Michael called with an estimated time and arrived when he stated. He was so great to work with and did a quick and fantastic job! I would recommend Dryer Vent Guys to anyone needing service.

    5

    Michael did an exceptional job. He evplained every step pio to n performing the work. I really appreciated that. He was very knowledgeable, professional and curtious.