Home Services reviews in Richmond, Virginia

Brittany K did another excellent job at our house. Thorough job with attention to the little details. We appreciate the time spent making our beds and tidying up the stuffed animals for the kids—they always love to see their beds after a cleaning!

Brittany was so helpful and friendly, and did a great job cleaning my house when I wasn't able to due to an injury. Everyone I spoke with at New Image was very kind, professional, and helpful.

Briana cleaned our home better than ANYONE—myself or other professional cleaners—has ever done it. She gave attention not only to just the big picture stuff, but also the little things no one but me ever seems to notice. After she left and even this morning, my partner and I keep noticing new things and saying to each other things like, “Can you believe she cleaned our coffee machine??” She really went above and beyond throughout the house, and I would absolutely recommend New Image and Briana specifically to anyone.

So grateful for New Image, and Frances always does an amazing job cleaning my house. She goes deep into cleaning things I might not even think about. I swear my house sparkles after she has been here!

Beth and Victoria did a great job for me in my first cleaning with Molly Maids. Looking forward to working with them regularly. Thanks for your efforts.

Cecilia does a wonderful job. The house looks wonderful and she is a pleasure. I would recommend her to anyone needing her services!

We love New Image! They're always so helpful if I need to change my schedule and the cleaners are always so thorough and sweet. They're also a great value!

We love it when Frances comes to help us keep our home clean! She is a delight to have around, works so flexibly with my work from home schedule, and is so thorough! Highly recommend.

Alondra did such an amazing job cleaning our house. She went above and beyond and left us feeling so peaceful in our clean home. Thank you!

Years and years of great customer service. My home is ready for company at a moments notice. They work with you and always arrive on time. Ask for Margaret you will welcome her each visit. Always professional in every way !!!

I am so grateful to New Image Cleaning and Iliana for their excellent service. I am undergoing chemotherapy and they donated this cleaning to help me out during treatment. I was expecting a brief dust and vacuum, but Iliana went above and beyond and gave the designated spaces a very thorough clean. I am so very pleased. She even dusted the crown molding at ceiling level. My house has not sparkled this much since we moved in a little less than a year ago.

I will definitely be using them again when we need more cleaning.

We've been using New Image for several months now and they always do a terrific job. Professional, thorough, and convenient. Very flexible if we need to reschedule. I'm always excited to have them come!

Personable efficient cleaners came to do a move-out clean for my family member who had to go into long-term hospital stay. I an another family member flew in to clear out the apartment and these ladies were so kind and helpful and thorough. Very grateful for your help! Thank you.

We have been thrilled with New Image cleaning services! All of the staff are friendly and professional. Danielle has been especially impressive and always does an immaculate job cleaning our house.

Very nice first clean with this company. Very easy to communicate with I enjoy the only portal. The manager came by and checked the work of the cleaners which was cool and showed a commitment to the work. Excited to continue to use them based upon the results and high professionalism.

Frances always does an amazing job! Have been using New Image for years and never regret it.

We've used New Image Cleaning for almost a year and look forward to coming back to a spotless house. Frances did a great job!

We love New Image! We’ve had them come to our 2 bedroom apartment for over a year now and it’s the biggest stress reliever. They come every other week and I don’t have to worry about cleaning. Frances does an amazing job as well as the rest of the team.

We use New Image for ten, busy Airbnb apartments. We love our regular cleaners—Alexis and Ileana—they do an amazing job. Amanda, the owner, is so easy to communicate with and Carleigh supervises this incredible operation. They always get back to me in an extremely timely manner and things remain consistent even years into working with this company. I hope we can continue working together for years to come and to anyone running an Airbnb in Richmond or looking for top notch cleaners for their private home, I couldn’t recommend New Image Cleaners more highly.

New Image cleaned my home before Thanksgiving to get ready for guest and they did an amazing job! They definitely exceeded my expectations. The customer service was outstanding all the way from scheduling my clean to following up after the clean. I will definitely be using them again in the future.

I feel like I just donated 565 dollars to New Image cleaning services. On the day of service, there were 5 people here....5, a trainer, a supervisor, a worker and 2 trainees. I had to leave for work, when I returned the next day it looked the same as when left. I pulled the refrigerator and stove so they can clean behind, they did not. Called, complained, they sent Frances, who did a good job in the kitchen, but after spending so much time there she was ready to go, I opened the other freezer for her to wipe down, and she did,but I wasn't happy.

With the reviews and price I felt confident. Boy was I wrong.. I threw away 565 dollars for nothing..this was supposed to be a MOVE IN CLEANING