House Cleaning reviews in Richmond, Virginia

Great! Great services. I would recommend to anyone looking for superior services by wonderful people.

Always on time, efficient, thorough. PC cleans at both our home and my office.

The staff was efficient, worked well together and surprised us with the "small touches" they provided!

We have used PC for 10+ years. They do a great job!

Always on time, pleasant and friendly and man do they get to work and clean! Highly recommend Perfect Cleaning!

Wonderful! We've been working with Perfect Cleaning for a few years now and we couldn't imagine life without them

Set an appointment for cleaning, they called and rescheduled, then didn't show up. Very poor communication, /coordination

Horrible service they charged to separate cards of mine and still have not called me back rushed to clean my downstairs then wanted to argue with me on the phone have asked for manager to call me back and has not still. Do not recommend them alt all

Won't stop calling or harassing me. Sometimes they call from different numbers. They are horrible !

I used perfect cleaning for both my home in Chester and then, later, my house in Midlothian for many years. Really really liked them and now that I've moved out of state I really really miss them.

The ladies are very nice and pay attention to every little detail to include putting little bows on my paper towels, tissues and toilet paper. It is so nice to come home to a fresh clean house.

I have been using Perfect Cleaning for two months now and couldn't have had a better cleaning or service the team that comes to my house always go over and above what I was expecting, hats off to this organization, the are what they say "Perfect Cleaning"

I am in charge of the maintenance department for a residential property management company and I use Perfect Cleaning for all of our make ready properties. They do a wonderful job and are always fast to get out to the properties.

The ultimate cleaning, organizing, and decluttering service. We have used them fir years and have recommended them to our family and friends. You will get you money's worth and a lot more!!

They didnt show up within the time window and ended up cancelling. The customer service was nice so giving 3 stars.
Lowered to 1 star, they keep caling every month, spamming.

What can I say about Christine that I haven’t said before? She and Cicily did a great job! I used my coupon and Christine did my refrigerator. It’s spotless and organized! One of the best decisions I’ve made is to contract Merry Maids! Money well spent!

Gordon McNaughton

I am a satisfied customer of 4 years. The same team of 2 pleasant ladies show up reliably every 2 weeks and do a good job of cleaning in an efficient manner. I have a lot of breakables, and they have all survived!

Perfect Cleaning has been a real blessing in helping me keep my House in order. They are willing to be flexible when there is a need to adjust your schedule. There prices are reasonable.

I purchased this cleaning service through Living Social earlier this year. The cleaning service itself was fine - not the best nor the worst I've seen. They didn't do my bathtub, but they made my microwave glisten. Weird. I do not blame the team of maids they sent for the problems that followed. The extra star (I would give 'em 1 star) is for them.

My daughter was in the NICU for two+ months. A kind friend gifted me a voucher for cleaning services through Perfect Cleaning so I could disinfect my home prior to my daughter's homecoming. Perfect Cleaning refused to service my home, saying they had already redeemed a voucher at my address and the vouchers are limited to one per customer. They encouraged me to contact Living Social for a refund. I explained that the voucher was a gift - I could not get a refund for it. Their response? Too bad. On the phone, the manager simply kept repeating "there is nothing we can do for you. There is nothing we can do for you. There is nothing we can do for you." And then hung up.

In the fine print of the voucher it says "limit one per household." I take this to mean that I can't buy multiple of that voucher whenever it comes up on Living Social. It does not say "for new customers only." Nor did it explain they I must refuse a GIFT of a voucher if I'd already happened to use their cleaning service. I contacted Living Social to see what sort of refund I could get for my friend (they were GREAT, by the way) and LS has now filed a complaint against this merchant in their system.

I am a small business owner. I bend over backwards to accommodate dissatisfied customers. The customer service here was abysmal. There are plenty of other cleaning crews in town who would do an equally serviceable job while being more flexible and less rude. I'd rather spend my dollars there, even if I have to spend a few more.

I have used Perfect Cleaning several times. I think they are a five star operation.Always eager to accommodate at last minute and they provide excellent service. All employees that I have met are friendly and do a quality job. They are certainly good value for their money. I will continue to use them and urge others to as well. You will not regret it.
Rebecca L. Perlstein

The team that comes to my house is OUTSTANDING! Their attention to detail is great. I always look forward to them coming! They will put clean sheets on the bed, they clean our glass storm doors, ceiling fans, dust floor boards, and so much more!! HIGHLY recommended!