House Cleaning reviews in Richmond, Virginia

Great Team.
The ladies arrived a bit earlier than scheduled and I was not at home, but things worked out well. I hired an initial 2 hour service just to have a feeling of it. Now I am getting them on weekly basis. I have 2 dogs and 1 cat, and I could not be happier.
Thanks Perfect Cleaning Team

I would love to have left a 5 star review, as I do believe the cleaners themselves did a good job; however, as two other reviews have mentioned, I now get an ENDLESS litany of phone calls from different numbers that sometimes sound like the original person I booked with, or the numbers come up online as other RVA cleaning services. I guess my number has been passed around now, but as one review mentioned---some of the voicemails are BIZARRE and incoherent, like someone butt dialed you on a bender.

I am beyond impressed with Perfect Cleaning! I purchased a 3-hour package, and the team delivered exceptional service—on time, professional, and incredibly thorough. They left my home looking spotless and refreshed. I was so impressed with their work that we decided to switch to weekly recurring cleanings. Highly recommend them to anyone looking for top-notch cleaning services!

I used them 1 time several years ago. There is a Gentlemen named Fabian who will NOT STOP calling me. It is super annoying. I’ve asked him to stop 50 times and he still calls asking “when will I need services again?” I likely would have used them again, but stoped because of him, I will never call them again. I also previously recommended 10+ family and friends in which I now told them all to look elsewhere because of him. Have some social cues Fabian. Stop pestering me please.

I had an incredibly disappointing experience with Perfect Cleaning, and I feel compelled to share so others don’t waste their money like I did. I hired them for a two-hour cleaning session, expecting a professional, thorough job, especially since I’d heard good things from their website. Unfortunately, my experience was anything but professional.

First off, they didn't even stay the full two hours I paid for. They wrapped up and left well before their time was up, but I still got charged for the full time. I wouldn’t have minded as much if they had actually done a decent job, but they didn’t even come close. I asked specifically for a few key things to be taken care of – like cleaning the shower, appliances, and the baseboards – thinking that would be standard for a cleaning service. But when I went to check afterward, none of these were done.

The shower still had soap scum and grime that any real professional should have been able to handle. The appliances, which I mentioned as an area that needed attention, looked untouched. The baseboards, which were a specific request, had obvious dust and dirt left on them. It seemed like they spent more time rushing through and skipping steps than actually focusing on the work. For the price, I was expecting a high level of detail, but this was beyond sloppy.

Overall, it was an incredibly frustrating and disappointing experience. I ended up having to spend my own time cleaning up after they left, essentially doing the job I’d hired them to do. For a company that claims to be "perfect" at cleaning, they fall way short of that mark. I can’t recommend Perfect Cleaning to anyone looking for reliable, thorough service – this was a complete waste of money and time.

RESPONSE BELOW

Wonderful job. They cleaned up after renters that left the house in a horrible state of filth! It is now clean and livable. Highly professional and responsive to an immediate need!

We hired Martha and her crew to do a construction clean in our new home. They were on time and preformed a quality job!

First time using the residential service and the deep cleaning they provided exceeded my expectations

I recommend these folks anytime!

Marcia is very professional, they provided me services the same day I called. Her staff did an excellent job, very courteous. I definitely recommend them and will use their services again.

I highly recommend DaRold Cleaning and can’t speak highly enough about their professionalism and attention to detail. They exceeded my expectations on every level! I will be a returning client in the future, thank you ladies!

Wonderful experience working with Darold Cleaning Services, from the professional quote to the monthly cleanings. Highly recommend!

Sylvana did a thorough job of deep cleaning my home. I am beyond impressed!! I highly recommend this company to everyone!

Marcia was wonderfully accommodating on short notice and our move-out clean looks amazing! I highly recommend her services! Thank you Marcia!!

I just had my first cleaning done and I loved it! Professional and hard working employees. As a working mom, it gave me a piece of my life back! :-)

Marcia and team were fantastic! Payed close attention to things we highlighted, and went even further and took care of things we didn’t! Pleasant personalities and great services are their winning combination…..highly recommend them!!!

They always do an amazing job. They were even able to come on my short notice. We have gone through so many different cleaning companies and this is definitely the best.

These ladies are wonderful! They are timely and efficient and leave my home looking and smelling great! HIGHLY recommend.

My house has never been so clean! Darold Cleaning Services exceeded every expectation. Very happy customer and will continue to use this service.

I didn't think anybody could clean my bathtub. It was dirty when I moved into my apartment and tried everything, but could get it cleaned. Olga got it cleaned. She did a great job on the rest of my apartment

Marcia & her team are very good at what they do. They are reliable, trustworthy & VERY thorough! I've been working with Marcia for years & can recommend her highly.

I love the work that Marisa do in our house.
It’s is amazing job with responsibility, dedication , and honesty. Always on time.
I really recommend her service !!